Unauthorised Change was made to Windows ......that will result in limited Windows functionality.

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  Dear Sirs

  I have Windows Vista. Whenever I start up the lap-top I get the message that an 'Unauthorised Change was made to Windows ......that will result in limited Windows functionality'. I then get the two options to 'Close' or 'Find out more via internet'. I have now done a System Restore several times from Safe Mode and then run the diagnostic report. Last time I re-started I got an 'Invalid License' message in the Validation Status field. However the latest report (below) says 'Genuine'.

  The only programs I've installed at all recently are I-tunes and Avira Control Centre. Avira Control is still installed whereas I-tunes was removed following recent System Restores. From recent experience I know that when I next re-start my lap-top I will get the Unauthorised Change message and another enforced closure.

  Any ideas how I can stop this happening?

  Thanks

  R

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-4JJQP-TP64Y-RPFFV
  Windows Product Key Hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY=
  Windows Product ID: 89578-OEM-7332157-00043
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6000.2.00010300.0.0.003
  ID: {313E4E71-4D99-4DB7-A22D-7952921253F1}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6000.vista_gdr.100218-0019
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  2007 Microsoft Office system - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6000.16850], Hr = 0x800b0100
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{313E4E71-4D99-4DB7-A22D-7952921253F1}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPFFV</PKey><PID>89578-OEM-7332157-00043</PID><PIDType>2</PIDType><SID>S-1-5-21-787076782-3102516086-3553492109</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>X51RL               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>202             </Version><SMBIOSVersion major="2" minor="4"/><Date>20071015000000.000000+000</Date></BIOS><HWID>6B333507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>8CC7C7D6B1B4A60</Val><Hash>K5gJcLQIjjKb44ENXDUVIeb4kRc=</Hash><Pid>89451-304-6477911-66726</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 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
  
  Licensing Data-->
  Software licensing service version: 6.0.6000.16509
  Name: Windows(TM) Vista, HomePremium edition
  Description: Windows Operating System - Vista, OEM_SLP channel
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-321-500043-02-1033-6000.0000-3032012
  Installation ID: 104614664920479316123381501386383712872944721410995340
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
  Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
  Partial Product Key: RPFFV
  License Status: Licensed
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: OAAAAAEABQABAAEAAQABAAAAAwABAAEAJJQodqpYzLSyNJYwkKa4kWb7IM7y9KgCUIl+fKxWKoU=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            A.M.I         OEMAPIC
    FACP            A.M.I         OEMFACP
    BOOT            A.M.I         OEMBOOT
    MCFG            A.M.I         OEMMCFG
    SLIC            _ASUS_        Notebook
    OEMB            A.M.I         AMI_OEM
  
  

  
  

  • Edited by robert Wheatcroft Wednesday, December 26, 2012 1:14 PM

  Wednesday, December 26, 2012 1:12 PM