Hello Sunflower88,
Right now, your Dell Optiplex computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2). VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.
A geographically blocked key is blocked when it is detected in use outside of the worldwide geographic area(s) and/or region(s) covered by its VL Agreement. The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely pirated key, and it looks like it recently (end of March, 2009 for time zones other than USA, and very recently [last week] for some USA time zones) had a geographic block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.
Also note that the installed license for XP Pro is a Volume License. As a rule, VL editions of XP should not be sold to individual consumers. Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers. Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.
This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.
The next step in the process is to look on the computer, or with the materials you received with the computer, or with your retail purchase of Windows, to see if you have a Certificate of Authenticty (CoA). If you have one, tell us about the CoA. Tell us:
1. What edition of Windows XP is it for, Home, Pro, or Media Center, or some other version of Windows?
2. Does it read "OEM Software" or "OEM Product" in black lettering?
3. Or, does it have the computer manufacturer's name in black lettering? In this case we would expect it to read, "Dell."
4. DO NOT post the full Product Key that may be printed on your CoA.
Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx
If there is a CoA, that means the computer is still licensed to run the version and edition of Windows described on the CoA, so there would be no need to purchase a WGA Kit.
If the CoA says that it is for XP Professional, the first thing to try is running the Product Key Updater utility: http://go.microsoft.com/fwlink/?linkid=45668
If the CoA is for any version or edition of Windows other than XP Professional, then your only available solution is to backup and offload your data, then use the Recovery Solution provided by Dell with the computer to put back the original factory installation of Windows (as described on the CoA) that came with the computer. The recovery solution may be one or more Recovery discs and/or Operating System (OS) Reinstallation discs, a hidden recovery partition, or both. If you have to run the recovery, please visit the model-specific support page at support.dell.com to learn more about how to do that procedure.
If you do not have the Dell OS Reinstallation discs, follow this link to learn how to get them from Dell: http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1
Regarding your installation of Office 2003, please refer to this snippet of the mgadiag utility report:
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1
Your installation of Office 2003 Pro is a widely pirated Volume Licensing installation that was done with a widely pirated Volume Licensing Key that is now blocked from further use. If you purchased this copy fo Office 2003 thinking it was a legitimate retail license, you were sold counterfeit software. If possible, contact the seller to return the software for a full refund. You can also review the FAQ http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC to see if you qualify for a discounted or a complimentary copy of Office.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
