[3.0] CRM Exchange Router install hangs RRS feed

  • Question

  • I have WIn 2K3 and CRM 3.0 on one box and Win 2K Server and Exchange 2003 installed on another box. I have .NET 1.1 SP1 and MSXML 4.0 SP2 installed. I can access CRM from all my computers, including the Exchange box.


    But when I am installing CRM/Exchange Router on the Exchange Box, it hangs at about 75% through the installation at .sinkservicesinstallation. Are there any permissions or settings I have to check for?

    Friday, April 4, 2008 1:00 AM


  • it kept hanging on a service called microsoft.crm.setup.exchange.sinkservicesinstallation during reinstall, repair or uninstall.

    I had to go into Task Manager and kill the process called Microsoft.CRM.S. Then go to Add/Remove Components and Check the checkboxes for the Router and Rule Deployment Wizard and it installed properly.

    Hopes this helps anyone else with the same problem.
    Friday, April 4, 2008 5:16 PM