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Error 0x80070002: The system cannot find the file specified

Question
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I am getting couple of errors all related to licensing. For some reason the Windows update reported a failure. Checked that the previously activated Vista Business 32bit OS is now unactivated for some reason.
1) Ran the MGADiag tool and tried to export the copy the file it had an error "Failed to create output files, hr = 0x80070002. Please contact support."
2) Tried to manually start the "Software Licensing" Service but had an error message "Windows could not start the Software Licensing service on Local Computer. Error 0x80070002: The system cannot find the file specified."
Any advice would be appreciated. Thanks.
Sunday, September 25, 2011 3:19 AM
Answers
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"NIDMIZ" wrote in message news:25c19b16-fbc8-42c1-b7a8-93f61ad67a90...
The Licensing Service was already set to Automatically. Next tried to start the service but had an error message "Windows could not start the Software Licensing service on Local Computer. Error 0x80070002: The system cannot find the file specified."
SERVICE_NAME: slsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\SLsvc.exe
LOAD_ORDER_GROUP : ProfSvc_Group
TAG : 0
DISPLAY_NAME : Software Licensing
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkServiceSERVICE_NAME: slsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : -2147024894 (0x80070002)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :SERVICE_NAME: slsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilegeSERVICE_NAME: slsvc
SERVICE_SID_TYPE: UNRESTRICTEDD:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)Lastly, as suggested I downloaded and ran a scan using malwarebytes. Nothing was found.
I can’t see anything wrong with any of the above output.Darin may have an idea as to how to proceed here – I would normally direct you to WGA Support for assistance.WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, September 26, 2011 9:16 PM
- Edited by Noel D PatonModerator Wednesday, January 25, 2012 4:42 PM correct name (a bit late, but....)
Sunday, September 25, 2011 12:50 PMModerator
All replies
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"NIDMIZ" wrote in message news:8736ac70-0ce8-46a6-8849-5286e750855e...
I am getting couple of errors all related to licensing. For some reason the Windows update reported a failure. Checked that the previously activated Vista Business 32bit OS is now unactivated for some reason.
1) Ran the MGADiag tool and tried to export the copy the file it had an error "Failed to create output files, hr = 0x80070002. Please contact support."
2) Tried to manually start the "Software Licensing" Service but had an error message "Windows could not start the Software Licensing service on Local Computer. Error 0x80070002: The system cannot find the file specified."
Any advice would be appreciated. Thanks.
Ignore the MGADiag error – it simply means that certain files could not be saved to the hard drive for some reason – the necessary data should still copy/paste without a problem.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, September 25, 2011 8:20 AMModerator -
I have capture the mgadiag as an image. thks.
Sunday, September 25, 2011 9:04 AM -
To check the Software Licensing Service settings are correct.Click Start - All Programs - Accessories - Right clickCommand Prompt and choose Run As Administrator. Type (on one line)Reg Query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvcand see if ImagePath is equal to%SystemRoot%\system32\SLsvc.exeThe file must exist as the Display name is taken from the file. But typethis to checkdir %SystemRoot%\system32\SLsvc.exe--..--"NIDMIZ" wrote in message news:8736ac70-0ce8-46a6-8849-5286e750855e...>I am getting couple of errors all related to licensing. For some reason the>Windows update reported a failure. Checked that the previously activated>Vista Business 32bit OS is now unactivated for some reason.>> 1) Ran the MGADiag tool and tried to export the copy the file it had an> error "Failed to create output files, hr = 0x80070002. Please contact> support.">> 2) Tried to manually start the "Software Licensing" Service but had an> error message "Windows could not start the Software Licensing service on> Local Computer. Error 0x80070002: The system cannot find the file> specified.">> Any advice would be appreciated. Thanks.>Sunday, September 25, 2011 9:22 AM
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"NIDMIZ" wrote in message news:a71f6e71-2b58-4c75-b4b2-5366d9062b32...
I have capture the mgadiag as an image. thks.
We need the proper output - please try again, and IGNORE the error.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, September 25, 2011 9:22 AMModerator -
To copy the output to the clipboard append |clip to the command. That is thepipe character not an L, l, or 1. On my keyboard it is above the enter keyand you use Shift and \ to get |.EGdir %SystemRoot%\system32\SLsvc.exe|clipwill send the text to the clipboard instead of the window. So you won't seeanything.--..--"DavidMCandy" wrote in message news:19bc47dd-bb93-42fa-8aa2-33f8dc96f56b...> To check the Software Licensing Service settings are correct.>> Click Start - All Programs - Accessories - Right click> Command Prompt and choose Run As Administrator. Type (on one line)>> Reg Query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvc>> and see if ImagePath is equal to> %SystemRoot%\system32\SLsvc.exe>> The file must exist as the Display name is taken from the file. But type> this to check>> dir %SystemRoot%\system32\SLsvc.exe>> --> ..> --> "NIDMIZ" wrote in message news:8736ac70-0ce8-46a6-8849-5286e750855e...>>I am getting couple of errors all related to licensing. For some reason>>the>>Windows update reported a failure. Checked that the previously activated>>Vista Business 32bit OS is now unactivated for some reason.>>>> 1) Ran the MGADiag tool and tried to export the copy the file it had an>> error "Failed to create output files, hr = 0x80070002. Please contact>> support.">>>> 2) Tried to manually start the "Software Licensing" Service but had an>> error message "Windows could not start the Software Licensing service on>> Local Computer. Error 0x80070002: The system cannot find the file>> specified.">>>> Any advice would be appreciated. Thanks.>>>>Sunday, September 25, 2011 9:31 AM
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The copy function using the pipe key worked. Below the ouput.
------------------
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-FRJ4T-BKD6B-C47PP
Windows Product Key Hash: h84FlI5BStAbDjCJPyURCinXnx8=
Windows Product ID: 89576-OEM-7332141-00143
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010100.2.0.006
ID: {70A8D8A0-245D-42D1-B313-2BA215F17067}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional - 100 Genuine
Microsoft Publisher 2002 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{70A8D8A0-245D-42D1-B313-2BA215F17067}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C47PP</PKey><PID>89576-OEM-7332141-00143</PID><PIDType>2</PIDType><SID>S-1-5-21-4225459034-3366348605-4097130527</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>64771AM</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7TET31WW (1.05 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080606000000.000000+000</Date></BIOS><HWID>A0330500018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7T </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>B0B1098EE95ED84</Val><Hash>GDOq8WizjFTdgDHYBlBPXMP//Ag=</Hash><Pid>54186-OEM-1792763-59714</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>98FF3C36E2FB1A4</Val><Hash>x0ykyR9v+6+beLCxmZlESXY2ev8=</Hash><Pid>54197-OEM-1692433-09714</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OAAAAAAAAwABAAIAAQACAAAABAABAAEAJJQQmxqfAC1Gg3BEEm32cPL0xvwZRp5aJCqsVu8UKoU=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-7T
FACP LENOVO TP-7T
HPET LENOVO TP-7T
BOOT LENOVO TP-7T
MCFG LENOVO TP-7T
SSDT LENOVO TP-7T
ECDT LENOVO TP-7T
TCPA LENOVO TP-7T
SLIC LENOVO TP-7T
ASF! LENOVO TP-7T
SSDT LENOVO TP-7T
SSDT LENOVO TP-7T
SSDT LENOVO TP-7T
SSDT LENOVO TP-7TSunday, September 25, 2011 9:55 AM -
Noel is the expert on MGADiag output. I'll let him peruse your report.However what I suggested is the normal diagnostic steps for the problem youreported starting the service.--..--"NIDMIZ" wrote in message news:4309a8d9-77b3-4db9-a447-a50102d34b45...> The copy function using the pipe key worked. Below the ouput.>> ------------------>> Diagnostic Report (1.9.0027.0):> -----------------------------------------> Windows Validation Data-->> Validation Status: Invalid License> Validation Code: 50> Cached Online Validation Code: N/A, hr = 0x80070426> Windows Product Key: *****-*****-FRJ4T-BKD6B-C47PP> Windows Product Key Hash: h84FlI5BStAbDjCJPyURCinXnx8=> Windows Product ID: 89576-OEM-7332141-00143> Windows Product ID Type: 2> Windows License Type: OEM SLP> Windows OS version: 6.0.6002.2.00010100.2.0.006> ID: {70A8D8A0-245D-42D1-B313-2BA215F17067}(3)> Is Admin: Yes> TestCab: 0x0> LegitcheckControl ActiveX: N/A, hr = 0x80070002> Signed By: N/A, hr = 0x80070002> Product Name: Windows Vista (TM) Business> Architecture: 0x00000000> Build lab: 6002.vistasp2_gdr.101014-0432> TTS Error:> Validation Diagnostic:> Resolution Status: N/A>> Vista WgaER Data-->> ThreatID(s): N/A, hr = 0x80070002> Version: 6.0.6002.16398>> Windows XP Notifications Data-->> Cached Result: N/A, hr = 0x80070002> File Exists: No> Version: N/A, hr = 0x80070002> WgaTray.exe Signed By: N/A, hr = 0x80070002> WgaLogon.dll Signed By: N/A, hr = 0x80070002>> OGA Notifications Data-->> Cached Result: N/A, hr = 0x80070002> Version: N/A, hr = 0x80070002> OGAExec.exe Signed By: N/A, hr = 0x80070002> OGAAddin.dll Signed By: N/A, hr = 0x80070002>> OGA Data-->> Office Status: 100 Genuine> Microsoft Office XP Professional - 100 Genuine> Microsoft Publisher 2002 - 100 Genuine> OGA Version: N/A, 0x80070002> Signed By: N/A, hr = 0x80070002> Office Diagnostics:> 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3>> Browser Data-->> Proxy settings: N/A> User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)> Default Browser: C:\Program Files\Internet Explorer\iexplore.exe> Download signed ActiveX controls: Prompt> Download unsigned ActiveX controls: Disabled> Run ActiveX controls and plug-ins: Allowed> Initialize and script ActiveX controls not marked as safe: Disabled> Allow scripting of Internet Explorer Webbrowser control: Disabled> Active scripting: Allowed> Script ActiveX controls marked as safe for scripting: Allowed>> File Scan Data-->>> Other data-->> Office Details:> <GenuineResults><MachineData><UGUID>{70A8D8A0-245D-42D1-B313-2BA215F17067}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C47PP</PKey><PID>89576-OEM-7332141-00143</PID><PIDType>2</PIDType><SID>S-1-5-21-4225459034-3366348605-4097130527</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>64771AM</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7TET31WW> (1.05 )</Version><SMBIOSVersion major="2"> minor="4"/><Date>20080606000000.000000+000</Date></BIOS><HWID>A0330500018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS> Eastern Standard> Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7T> </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product> GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft> Office XP> Professional</Name><Ver>10</Ver><Val>B0B1098EE95ED84</Val><Hash>GDOq8WizjFTdgDHYBlBPXMP//Ag=</Hash><Pid>54186-OEM-1792763-59714</Pid><PidType>4</PidType></Product><Product> GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft> Publisher> 2002</Name><Ver>10</Ver><Val>98FF3C36E2FB1A4</Val><Hash>x0ykyR9v+6+beLCxmZlESXY2ev8=</Hash><Pid>54197-OEM-1692433-09714</Pid><PidType>4</PidType></Product></Products><Applications><App> Id="15" Version="10" Result="100"/><App Id="16" Version="10"> Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19"> Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App> Id="1B" Version="10"> Result="100"/></Applications></Office></Software></GenuineResults>>> Spsys.log Content: 0x80070002>> Licensing Data-->> Software Licensing service is not running.>> Windows Activation Technologies-->> N/A>> HWID Data-->> HWID Hash Current:> OAAAAAAAAwABAAIAAQACAAAABAABAAEAJJQQmxqfAC1Gg3BEEm32cPL0xvwZRp5aJCqsVu8UKoU=>> OEM Activation 1.0 Data-->> N/A>> OEM Activation 2.0 Data-->> BIOS valid for OA 2.0: yes> Windows marker version: 0x20000> OEMID and OEMTableID Consistent: yes> BIOS Information:> ACPI Table Name OEMID Value OEMTableID Value> APIC LENOVO TP-7T> FACP LENOVO TP-7T> HPET LENOVO TP-7T> BOOT LENOVO TP-7T> MCFG LENOVO TP-7T> SSDT LENOVO TP-7T> ECDT LENOVO TP-7T> TCPA LENOVO TP-7T> SLIC LENOVO TP-7T> ASF! LENOVO TP-7T> SSDT LENOVO TP-7T> SSDT LENOVO TP-7T> SSDT LENOVO TP-7T> SSDT LENOVO TP-7T>>>Sunday, September 25, 2011 10:01 AM
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"NIDMIZ" wrote in message news:4309a8d9-77b3-4db9-a447-a50102d34b45...
The copy function using the pipe key worked. Below the ouput.
------------------
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-FRJ4T-BKD6B-C47PP
Windows Product Key Hash: h84FlI5BStAbDjCJPyURCinXnx8=
Windows Product ID: 89576-OEM-7332141-00143
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010100.2.0.006
Other data-->
SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>64771AM</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7TET31WW (1.05 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20080606000000.000000+000</Date></BIOSLicensing Data-->
Software Licensing service is not running.OK – the Licensing Service is not running (no surprise there)Have you been using any form of Registry Cleaner??First check that the Service is set to start Automatically – click on Start, in the Search box, type SERVICES.MSC, and hit the Enter key. Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties. Make sure that it’s set to Automatic, and click Apply – then try and start the service using the buttonOnce that’s properly set, Start the service – how long before it appears to stop again?Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.sc qc slsvc
sc queryex slsvc
sc qprivs slsvc
sc qsidtype slsvc
sc sdshow slsvc
copy and paste the results into your response. (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response).Download, install, update and run a Full System scan with Malwarebytes Anti-Malware (www.malwarebytes.org ) – remove everything it finds.does it find anything significant?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, September 25, 2011 10:22 AMModerator -
The Licensing Service was already set to Automatically. Next tried to start the service but had an error message "Windows could not start the Software Licensing service on Local Computer. Error 0x80070002: The system cannot find the file specified."
SERVICE_NAME: slsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\SLsvc.exe
LOAD_ORDER_GROUP : ProfSvc_Group
TAG : 0
DISPLAY_NAME : Software Licensing
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkServiceSERVICE_NAME: slsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : -2147024894 (0x80070002)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :SERVICE_NAME: slsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilegeSERVICE_NAME: slsvc
SERVICE_SID_TYPE: UNRESTRICTEDD:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)Lastly, as suggested I downloaded and ran a scan using malwarebytes. Nothing was found.
Sunday, September 25, 2011 11:28 AM -
I rebooted the laptop and managed to start the Licensing Services. But it stopped straight after. Below logs from event viewer.
SL Token Store 'Initialize' failed with error hr=0x80070002.
Info: C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing\
The Software Licensing service failed to start. hr=0x80070002, [2, 7]
Sunday, September 25, 2011 11:43 AM -
"NIDMIZ" wrote in message news:25c19b16-fbc8-42c1-b7a8-93f61ad67a90...
The Licensing Service was already set to Automatically. Next tried to start the service but had an error message "Windows could not start the Software Licensing service on Local Computer. Error 0x80070002: The system cannot find the file specified."
SERVICE_NAME: slsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\SLsvc.exe
LOAD_ORDER_GROUP : ProfSvc_Group
TAG : 0
DISPLAY_NAME : Software Licensing
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkServiceSERVICE_NAME: slsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : -2147024894 (0x80070002)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :SERVICE_NAME: slsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilegeSERVICE_NAME: slsvc
SERVICE_SID_TYPE: UNRESTRICTEDD:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)Lastly, as suggested I downloaded and ran a scan using malwarebytes. Nothing was found.
I can’t see anything wrong with any of the above output.Darin may have an idea as to how to proceed here – I would normally direct you to WGA Support for assistance.WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, September 26, 2011 9:16 PM
- Edited by Noel D PatonModerator Wednesday, January 25, 2012 4:42 PM correct name (a bit late, but....)
Sunday, September 25, 2011 12:50 PMModerator -
I just managed to fix this, however I had the error on a Windows 2008 32bit terminal server.
I was getting the same error in the event log...
SL Token Store 'Initialize' failed with error hr=0x80070002.
Info: C:\Users\Default\AppData\Roaming\Microsoft\SoftwareLicensing\
I took the tokens.dat file from the location
C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
And pasted it into the location the error is referencing. The service started !
Looks like a pathing issue somewhere, trawling through the registry for the paths, and the 'tokens.dat' filename gave no results..
Wednesday, January 25, 2012 2:55 PM -
"AndyIde" wrote in message news:1af3ac54-6ad9-4ee1-8c1c-b8e0c4568070...
I just managed to fix this, however I had the error on a Windows 2008 32bit terminal server.
Thanks for that – this is a relatively rare error, so the more the merrier!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, January 25, 2012 4:33 PMModerator -
It is not the same problem. This is about licensing and your question is about downloading. Your downloading is failing.
File not found is a error message that is specific to what ever. Each one is different and they aren't related.
David Candy
Thursday, April 30, 2020 7:29 PM -
Hi David!
Glad to see you're still around :)
Your comment does seem a little of a non-sequitor, however - there's nothing in this thread regarding downloading?
Noel
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Friday, May 1, 2020 6:57 AMModerator -
Hello Noel.
It what his log shows. It tries to download some file.
Have a look at this https://winsourcecode.blogspot.com/ for what I did before 11 months of disasters such as bushfires (https://en.wikipedia.org/wiki/2019%E2%80%9320_Australian_bushfire_season which sent me to resuscitation at the hospital on 24/12) followed by Sars-Cov-2 made me unable to think for very long.
David Candy
Friday, May 1, 2020 7:22 AM -
Thanks, David -- I see that he's deleted his original post here :)
However, there's not only that, but it seems he's running Windows 10 rather than Vista ;) - and his problem appears to be from Visual Studio rather than Windows itself... all in all, a total misfire :D
Glad to hear you're on the mend - Hope you're isolating, in the present crisis!
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Friday, May 1, 2020 8:38 AMModerator