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Windows 7 Not Genuine RRS feed

  • Question

  • I see a lot of questions on the "Not Genuine" issue.  I just ran into one myself on an Acer machine purchased from CompUSA.  Can anyone help?  Here's the diagnostic:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {8B3C8820-739A-4A7B-8A05-AE688D7E1837}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2092011

    Installation ID: 011036864175853412497771149661476430653304188212731365

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: FJQKD

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 12/13/2011 9:37:49 PM

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x000000000001EFF0

    Event Time Stamp: 12:13:2011 06:38

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    Tampered File: %systemroot%\system32\sppwinob.dll

    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

    Tampered File: %systemroot%\system32\drivers\spsys.sys

     

    Wednesday, December 14, 2011 3:03 PM

Answers

  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:14 PM
    Thursday, December 22, 2011 11:14 PM

All replies

  • Your report is incomplete. We have to see the entire report for anyone to be able to assist you.
    Wednesday, December 14, 2011 3:41 PM
    Answerer
  • Is this better?

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {8B3C8820-739A-4A7B-8A05-AE688D7E1837}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2092011

    Installation ID: 011036864175853412497771149661476430653304188212731365

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: FJQKD

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 12/13/2011 9:37:49 PM

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x000000000001EFF0

    Event Time Stamp: 12:13:2011 06:38

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    Tampered File: %systemroot%\system32\sppwinob.dll

    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

    Tampered File: %systemroot%\system32\drivers\spsys.sys

     

     

    HWID Data-->

    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFc/+ITxOVy1Rg+HAnslNDELnM=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    INSYDE                 HR CRB 

      FACP                                   LENOVO                               CB-01  

      HPET                                    LENOVO                               CB-01  

      BOOT                                  INSYDE                 HR CRB 

      MCFG                                 LENOVO                               CB-01  

      WDAT                                 INSYDE                 HR CRB 

      SLIC                                      LENOVO                               CB-01  

      ASF!                                     INSYDE                 HR CRB 

      SSDT                                    INSYDE                 HR CRB 

      ASPT                                    INSYDE                 HR CRB 

      SSDT                                    INSYDE                 HR CRB 

      SSDT                                    INSYDE                 HR CRB 

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{8B3C8820-739A-4A7B-8A05-AE688D7E1837}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2807119988-692308756-681569217</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4334                            </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN23WW(V2.09)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110620000000.000000+000</Date></BIOS><HWID>D5CF3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

     

    Wednesday, December 14, 2011 6:11 PM
  • "JMB_FL" wrote in message news:c500685c-6120-4e12-b3d0-25449af690dc...

    Is this better?

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x000000000001EFF0

    Event Time Stamp: 12:13:2011 06:38

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    Tampered File: %systemroot%\system32\sppwinob.dll

    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

    Tampered File: %systemroot%\system32\drivers\spsys.sys

     

     

     

     
    Sorta :)
    How did you manage to switch everything around??
     
    The set of file mismatches/tampers above are typical of one of two causes:-
    1) a restore from an image backup of the system
    2) a failed driver update
    The only one for which we currently have a solution is the second.....
    Installing the Intel Rapid Storage Drivers
    try downloading and installing them from here -
    - you’ll need the set for the x86 (32-bit) platform on Win7
    Once complete, please reboot twice, then post another MGADiag report.
    Good Luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Wednesday, December 14, 2011 9:54 PM
    Wednesday, December 14, 2011 6:45 PM
    Moderator
  • I checked the driver and windows told me i had the latest version so i didn't run the Intel driver update.  I tried a Mr. fix it solution.  here's the latest MGADiag report, thanks!

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {8B3C8820-739A-4A7B-8A05-AE688D7E1837}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{8B3C8820-739A-4A7B-8A05-AE688D7E1837}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2807119988-692308756-681569217</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4334                            </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN23WW(V2.09)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110620000000.000000+000</Date></BIOS><HWID>D5CF3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2092011

    Installation ID: 011036864175853412497771149661476430653304188212731365

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink


    John Byrne
    Saturday, December 17, 2011 2:29 PM
  • "JMB_FL" wrote in message news:20b5004c-9c46-4c21-8ffc-4f589291fafe...

    I checked the driver and windows told me i had the latest version so i didn't run the Intel driver update.  I tried a Mr. fix it solution.  here's the latest MGADiag report, thanks!

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {8B3C8820-739A-4A7B-8A05-AE688D7E1837}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{8B3C8820-739A-4A7B-8A05-AE688D7E1837}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2807119988-692308756-681569217</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4334                            </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN23WW(V2.09)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110620000000.000000+000</Date></BIOS><HWID>D5CF3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2092011

    Installation ID: 011036864175853412497771149661476430653304188212731365

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink


    John Byrne
     
     
    PLEASE try to install the update – Windows Updates does not have the latest available drivers, and will sometimes apply the wrong ones anyhow (not as often as it used to , but..)
    And I still don’t understand how your manage to mangle the report in that way! :)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, December 18, 2011 9:38 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:14 PM
    Thursday, December 22, 2011 11:14 PM