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Windows 7 Not Genuine

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I see a lot of questions on the "Not Genuine" issue. I just ran into one myself on an Acer machine purchased from CompUSA. Can anyone help? Here's the diagnostic:

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

Windows Product ID: 00359-OEM-8992687-00249

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {8B3C8820-739A-4A7B-8A05-AE688D7E1837}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.110622-1506

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2092011

Installation ID: 011036864175853412497771149661476430653304188212731365

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: FJQKD

License Status: Licensed

Remaining Windows rearm count: 3

Trusted time: 12/13/2011 9:37:49 PM

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x000000000001EFF0

Event Time Stamp: 12:13:2011 06:38

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered File: %systemroot%\system32\sppobjs.dll

Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

Tampered File: %systemroot%\system32\sppwinob.dll

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

Tampered File: %systemroot%\system32\drivers\spsys.sys

Wednesday, December 14, 2011 3:03 PM

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No reply from the Original Poster.

Issue is assumed to be resolved.
Darin MS
- Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:14 PM
Thursday, December 22, 2011 11:14 PM

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Your report is incomplete. We have to see the entire report for anyone to be able to assist you.

Wednesday, December 14, 2011 3:41 PM

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Is this better?

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

Windows Product ID: 00359-OEM-8992687-00249

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {8B3C8820-739A-4A7B-8A05-AE688D7E1837}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.110622-1506

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2092011

Installation ID: 011036864175853412497771149661476430653304188212731365

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: FJQKD

License Status: Licensed

Remaining Windows rearm count: 3

Trusted time: 12/13/2011 9:37:49 PM

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x000000000001EFF0

Event Time Stamp: 12:13:2011 06:38

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered File: %systemroot%\system32\sppobjs.dll

Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

Tampered File: %systemroot%\system32\sppwinob.dll

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

Tampered File: %systemroot%\system32\drivers\spsys.sys

HWID Data-->

HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFc/+ITxOVy1Rg+HAnslNDELnM=

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name           OEMID Value     OEMTableID Value

APIC                                    INSYDE                 HR CRB

FACP                                   LENOVO                               CB-01

HPET                                    LENOVO                               CB-01

BOOT                                  INSYDE                 HR CRB

MCFG                                 LENOVO                               CB-01

WDAT                                 INSYDE                 HR CRB

SLIC                                      LENOVO                               CB-01

ASF!                                     INSYDE                 HR CRB

SSDT                                    INSYDE                 HR CRB

ASPT                                    INSYDE                 HR CRB

SSDT                                    INSYDE                 HR CRB

SSDT                                    INSYDE                 HR CRB

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{8B3C8820-739A-4A7B-8A05-AE688D7E1837}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2807119988-692308756-681569217</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4334                            </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN23WW(V2.09)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110620000000.000000+000</Date></BIOS><HWID>D5CF3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Wednesday, December 14, 2011 6:11 PM
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"JMB_FL" wrote in message news:c500685c-6120-4e12-b3d0-25449af690dc...

Is this better?

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

Windows Product ID: 00359-OEM-8992687-00249

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x000000000001EFF0

Event Time Stamp: 12:13:2011 06:38

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered File: %systemroot%\system32\sppobjs.dll

Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

Tampered File: %systemroot%\system32\sppwinob.dll

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

Tampered File: %systemroot%\system32\drivers\spsys.sys

Sorta :)

How did you manage to switch everything around??

The set of file mismatches/tampers above are typical of one of two causes:-

1) a restore from an image backup of the system

2) a failed driver update

The only one for which we currently have a solution is the second.....

Installing the Intel Rapid Storage Drivers

try downloading and installing them from here -

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=%22rapid+storage%22

- you’ll need the set for the x86 (32-bit) platform on Win7

Once complete, please reboot twice, then post another MGADiag report.

Good Luck!

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Darin Smith MS Wednesday, December 14, 2011 9:54 PM
Wednesday, December 14, 2011 6:45 PM

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I checked the driver and windows told me i had the latest version so i didn't run the Intel driver update. I tried a Mr. fix it solution. here's the latest MGADiag report, thanks!

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

Windows Product ID: 00359-OEM-8992687-00249

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {8B3C8820-739A-4A7B-8A05-AE688D7E1837}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.110622-1506

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{8B3C8820-739A-4A7B-8A05-AE688D7E1837}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2807119988-692308756-681569217</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4334 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN23WW(V2.09)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110620000000.000000+000</Date></BIOS><HWID>D5CF3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2092011

Installation ID: 011036864175853412497771149661476430653304188212731365

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink
John Byrne

Saturday, December 17, 2011 2:29 PM
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"JMB_FL" wrote in message news:20b5004c-9c46-4c21-8ffc-4f589291fafe...

I checked the driver and windows told me i had the latest version so i didn't run the Intel driver update. I tried a Mr. fix it solution. here's the latest MGADiag report, thanks!

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

Windows Product ID: 00359-OEM-8992687-00249

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {8B3C8820-739A-4A7B-8A05-AE688D7E1837}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.110622-1506

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{8B3C8820-739A-4A7B-8A05-AE688D7E1837}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2807119988-692308756-681569217</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4334 </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN23WW(V2.09)</Version><SMBIOSVersion major="2" minor="7"/><Date>20110620000000.000000+000</Date></BIOS><HWID>D5CF3307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800249-02-1033-7601.0000-2092011

Installation ID: 011036864175853412497771149661476430653304188212731365

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink

John Byrne

PLEASE try to install the update – Windows Updates does not have the latest available drivers, and will sometimes apply the wrong ones anyhow (not as often as it used to , but..)

And I still don’t understand how your manage to mangle the report in that way! :)

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Sunday, December 18, 2011 9:38 AM

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Darin MS
- Marked as answer by Darin Smith MS Thursday, December 22, 2011 11:14 PM
Thursday, December 22, 2011 11:14 PM

Answered by:

Windows 7 Not Genuine

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