plz any one can fix this problem

All replies

• 

  

  0

  Sign in to vote

  salamain wrote:

  plz any one can fix this problem I've got an inspiron 640m c2d t7200 2.0 ghz (DELL) windows vista ultimate 32-bit also i cant open control panel and windows update i have this error 80070426   Diagnostic Report (1.7.0069.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Validation Code: 0 Online Validation Code: 0x80070426 Cached Validation Code: N/A, hr = 0x80070426 Windows Product Key: *****-*****-9364X-37XGX-24W6P Windows Product Key Hash: aA067NOL80NWIZ94L6hWVdZMoIo= Windows Product ID: 89580-OEM-7332132-00141 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6000.2.00010100.0.0.001 CSVLK Server: N/A CSVLK PID: N/A ID: {ED1EB2C6-2342-462D-9ABB-11C9239ED0E4}(1) Is Admin: Yes TestCab: 0x0 WGA Version: Registered, 1.7.59.1 Signed By: Microsoft Product Name: Windows Vista (TM) Ultimate Architecture: 0x00000000 Build lab: 6000.vista_gdr.071023-1545 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Notifications Data--> Cached Result: N/A File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 103 Blocked VLK OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: FCEE394C-2920-80070002_B4D0AA8B-531-645_77F760FE-153-80070002_7E90FEE8-175-80070002_FCEE394C-459-80070005_025D1FF3-262-80070005_025D1FF3-170-80070005_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509] File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.5840.16389] File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6000.16525] File Mismatch: C:\Windows\system32\authz.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6000.16386] File Mismatch: C:\Windows\system32\samlib.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\nsi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\user32.dll[6.0.6000.16438] File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6000.16609] File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609] File Mismatch: C:\Windows\system32\ole32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\shell32.dll[6.0.6000.16513] File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\version.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\winmm.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0] File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6000.16553] File Mismatch: C:\Windows\system32\regapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6000.16425] File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\userenv.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\secur32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6000.16512] File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6000.16512] File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\slc.dll[6.0.6000.16509] File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\winsta.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\mpr.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\credui.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6000.16470] File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\wininet.dll[7.0.6000.16609] File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\iertutil.dll[7.0.6000.16386] File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\rasman.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\activeds.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.0] File Mismatch: C:\Windows\system32\certcli.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\winscard.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\urlmon.dll[7.0.6000.16609] File Mismatch: C:\Windows\system32\propsys.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\xmllite.dll[1.1.1002.0] File Mismatch: C:\Windows\system32\mlang.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\advpack.dll[7.0.6000.16609] File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386] File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0] File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\winspool.drv[6.0.6000.16386] File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6000.16493] File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\feclient.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\browseui.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\imm32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\msctf.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\duser.dll[6.0.6000.16386] File Mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386] File Mismatch: C:\Windows\system32\msrating.dll[7.0.6000.16386] File Mismatch: C:\Windows\system32\ieframe.dll[7.0.6000.16609] File Mismatch: C:\Windows\system32\msi.dll[4.0.6000.16386] File Mismatch: C:\Windows\system32\mshtml.dll[7.0.6000.16609] File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0] File Mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386] File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609] File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386] File Mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386] File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16545] File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480] File Mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16609] File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0] File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\query.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386] File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386] File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{ED1EB2C6-2342-462D-9ABB-11C9239ED0E4}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24W6P</PKey><PID>89580-OEM-7332132-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-3188980342-877041401-2077005875</SID><SYSTEM/><BIOS/><HWID>DB333507018400FA</HWID><UserLCID>0401</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65629</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>  Spsys.log Content: 0x80070002

  Friday, March 7, 2008 9:51 PM
• 

  

  0

  Sign in to vote

  Hello salamain,

   

    You will notice that under the "File Scan Data-->" line there are a large number of files that are listed as Mismatched. All those files listed are Critical Vista System files. When there is one or two Mismatched files, it means that those files listed have been tampered or corrupted in some way. But in your case the Diagnostic Report is reporting that ALL your Critical Vista System files are Tampered or Corrupted. This is highly unlikly. Whats more likly is that your System Catalog has been tampered or corrupted. The System Catalog stores all the Signatures Hash (think fingerprint) for all the Critical Vista System (and other) files. One of the things that Vista uses the System Catalog for is to identify if a file has been tampered or corupted because if the file had been modified in any way, it's signature hash would not match what is listed in the System Catalog.

   

    Aside from having Vista show as non-genuine, this issue may cause Vista (and possibly other programs) to become unstable and/or not behave incorrectly. I highly recommend using the System Restore process that came with your computer. (how to conduct the system restore may be diffrent for each computer manufacturer, so please see the documentation, that came with your computer, for assistence in the restore process).

   

    Unfortunetly, this is a destructive process, meaning all settings, files and programs (that were installed after the computer was built) will be lost. Vista will be restored to how it was when it came from the factory.  I highly recommend backing up your importent files to removable storage (Disk, Removable Hard Drive...so on).

   

  I am very sorry, I know my suggestion will not make you happy, but it is the only sure way I know of to fix your issue. If it's any consolation, this is a very rare issue (i've only seen it three times) so it should not happen to you again.

   

  Note: My area of expertise is with Vista Activation and Validation, so if you would like to get a second opinion and/or see if the Vista Support engineers have a better solution for you, please go to http://support.microsoft.com to learn of your Vista support options.  You may also try posting your issue (and my diagnosis) in one of the Vista newgroups at  http://go.microsoft.com/fwlink/?linkid=42486 and see if the Vista community has any better suggestions.

   

  Thank you,

  Darin Smith

  WGA Forum Manager

  Friday, March 7, 2008 10:03 PM
• 

  

  0

  Sign in to vote

  I appreciate u Darin Smith for this reply. but plz  who is the reson for this problem cause i want avoid it in the future.

   

  best regard

  majed alraddadi

  Saturday, March 8, 2008 10:57 AM
• 

  

  0

  Sign in to vote

  Hello salamain,

   

    I am sorry, but I do not know. It could be from a Virus or Random file Corruption or you or another user may have deleted/modified the file by accident (to name just a few possible causes).

   

  Darin

  Monday, March 10, 2008 11:53 PM
• 

  

  0

  Sign in to vote

   

  Good evening Darin,

   

  I must break the border of just one user with a oleacc.dll message. I'm getting LOTS of those popups mentioning "this application can't be started because OLEACC.dll can't be found.

   

  Well, OLEACC.dll is in my windows/system32 folder of Vista Ultimate x64 system.

   

  I can find it, so why can't windows?

   

  There's no message anywhere about wrong files or whatever, just this one message popping up for about any application i start.

   

  What can be wrong? We had the PC on last night, this morning it was logged off (probably rebooted cuz of maintenance) and when my wife logged in the oleacc.dll message storm started.

   

  Any help is highly appreciated.

   

  Mark Pronk

   

  Monday, March 31, 2008 9:03 PM
• 

  

  0

  Sign in to vote

  Hello Mark,

   

    If that is the only message that you are getting (i.e. you are not getting a Vista is non-genuine...so on) then this is not the best place for your question.

   

    These forums are for the support of Vista Activation and Validation issue only.  I suggest reposting your question to one of the Vista Newsgroups at http://go.microsoft.com/fwlink/?linkid=42486 or go to http://support.microsoft.com for additional support options.

   

  Thank you,
  Darin Smith
  WGA Forum Manager

   

  Wednesday, April 2, 2008 10:52 PM