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Changing country origin upon renewing after trial RRS feed

  • Question

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    I am trying to take advantage of the introductory rate of 29.95 since my trial is over.  I am from Canada but when I go to enter my credit card and billing info it shows United States and won't let me change it.  Any ideas?  I tried to just go on line and purchase right from there but the price is $49.95
    Thursday, December 4, 2008 3:01 PM

Answers

  • Hello Sgtjuggy, open Internet Explorer>Tools>Internet Options>General>Languages>Add, and add English ( Canada ) from the drop down list and you should be able to change your location..

    Thursday, December 4, 2008 3:37 PM
    Moderator

All replies

  • Hello Sgtjuggy, open Internet Explorer>Tools>Internet Options>General>Languages>Add, and add English ( Canada ) from the drop down list and you should be able to change your location..

    Thursday, December 4, 2008 3:37 PM
    Moderator
  • Actually, I believe that the location will correctly populate the form once you've done the IE language change unless the country is stored in an existing Billing Account profile. If that is the case, use a different LiveID to subscribe to OneCare with (after also verifying the IE language setting).

    -steve

    Thursday, December 4, 2008 4:21 PM
    Moderator