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Did I get shanghaied by a software pirate? RRS feed

  • Question

  • I purchased a copy of Windows xp professional to install on a computer I am building and have not been able to get it to validate with windows genuine advantage.  I've built several computers and have installed an OEM version before with no problems.  However when trying to validate this version of Windows I get the message: This copy of Windows did not pass genuine validation.  The product key found on this computer was not assigned by Microsoft.

    I first got this message when updating xp and it downloaded the WGA update for xp.  I also tried validating at the microft validation web site: http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en  This test also indicated the same results.

    The software came shrinkwrapped with the hologram CD inside a window envelope on the back of the windows installation manual.  The COA sticker was also included inside the shrinkwrapped package.  Both the hologram disc and the COA have all the necessary security features.  The COA indicates that it is Windows XP Professional, and underneath states it is OEM Software.  It does not indicate a computer manufacturer.  Below is the WGA Diagnostic tool report...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YJC9W-MKKF6-HG3Q3
    Windows Product Key Hash: z8b563ObI3N8siY4W01EZi+RXS8=
    Windows Product ID: 76487-640-8214411-23820
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {5ED50A8A-7E69-4372-9550-8B83C2D17D37}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.9.1
    WgaTray.exe Signed By: N/A, hr = 0x80004005
    WgaLogon.dll Signed By: N/A, hr = 0x80004005

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5ED50A8A-7E69-4372-9550-8B83C2D17D37}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HG3Q3</PKey><PID>76487-640-8214411-23820</PID><PIDType>1</PIDType><SID>S-1-5-21-1409082233-1454471165-1547161642</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX260               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20030428000000.000000+000</Date></BIOS><HWID>593A3A4F0184205E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.9.1"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B1DC:Dell Inc|10008:Microsoft Corporation|1B1DC:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Saturday, May 8, 2010 2:52 PM

Answers

  • Hello pickupstix,

    Here is a snippe tof your mgadiag report:

    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YJC9W-MKKF6-HG3Q3
    Windows Product Key Hash: z8b563ObI3N8siY4W01EZi+RXS8=
    Windows Product ID: 76487-640-8214411-23820
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {5ED50A8A-7E69-4372-9550-8B83C2D17D37}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    You inadvertently purchased a counterfeit copy of Windows XP Pro.

    Your packaging, disc, and Certificate of Authenticity (CoA) are trying to look like a systembuilder/OEM license kit for XP Pro, but the contents of the counterfeit disc are installing a volume license for XP Pro, and the counterfeit CoA has a "keygen" volume licensing key printed on it.

    Please return the counterfeit items to the seller and get your money back.

    If you cannot get satisfaction from the seller, please click on the Learn More Online links that you are being shown.  Once at the WGA web page, look on the right side for the link to apply for a complimentary replacement for counterfeit software.  If your materials are deemed to be "high quality counterfeits" after sending them in for inspection, you will get a free replacement from Microsoft.

    One final note, the computer you have (Dell OptiPlex) may be licensed to run Windows if there is a CoA for Windows affixed to the computer.  Please let us know if there is a CoA and if so, what version and edition of Widows is listed on it.  Don't post the product key.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, May 8, 2010 4:22 PM

All replies

  • Hello pickupstix,

    Here is a snippe tof your mgadiag report:

    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YJC9W-MKKF6-HG3Q3
    Windows Product Key Hash: z8b563ObI3N8siY4W01EZi+RXS8=
    Windows Product ID: 76487-640-8214411-23820
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {5ED50A8A-7E69-4372-9550-8B83C2D17D37}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    You inadvertently purchased a counterfeit copy of Windows XP Pro.

    Your packaging, disc, and Certificate of Authenticity (CoA) are trying to look like a systembuilder/OEM license kit for XP Pro, but the contents of the counterfeit disc are installing a volume license for XP Pro, and the counterfeit CoA has a "keygen" volume licensing key printed on it.

    Please return the counterfeit items to the seller and get your money back.

    If you cannot get satisfaction from the seller, please click on the Learn More Online links that you are being shown.  Once at the WGA web page, look on the right side for the link to apply for a complimentary replacement for counterfeit software.  If your materials are deemed to be "high quality counterfeits" after sending them in for inspection, you will get a free replacement from Microsoft.

    One final note, the computer you have (Dell OptiPlex) may be licensed to run Windows if there is a CoA for Windows affixed to the computer.  Please let us know if there is a CoA and if so, what version and edition of Widows is listed on it.  Don't post the product key.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, May 8, 2010 4:22 PM
  • Dan,

    Thanks for the reply!

    The system I'm building was put together from various parts I've gathered.  The motherboard was originally in a dell pc.  The original tower case did have a Windows 2000 COA affixed to it, but I did want to use XP for this build and thought that because I was re-configuring so much of the pc that it would require a new windows COA anyway.  I was just unsure of if I had the wrong windows product for a re-build rather than using all new components.  I've never had a Windows validation problem, so I wasn't sure how specific the responses really were.  I wanted to get some professional feedback before contacting the seller so I would know what kind of problem I was dealing with...counterfeit vs. previously used key.  It appears I have purchased a very high quality counterfeit.

    Monday, May 10, 2010 4:34 PM