Sign in

Microsoft.com

Microsoft

Remove From My Forums

Status.msi

Question
0

Sign in to vote

I recently installed Onecare and program seems to be working fine except I now have a lingering Status.msi window

that simply won't go away with any key. It just hangs. I tryed unistalling and reinstalling but it's still there.

I think it's code: 0019-80070643 . Can anyone help? Thanks.

Sunday, June 1, 2008 4:01 PM

Answers

0

Sign in to vote

Hello Poppy, I think One Care support would be most helpful. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Sunday, June 1, 2008 6:47 PM

Moderator

All replies

0

Sign in to vote

The 0019 error indicates the One Care firewall component did not install correctly. See this Microsoft Knowledge Base article to help trouble shoot the issue - http://support.microsoft.com/kb/930159/en-us

If you are still unable to install One Care please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Sunday, June 1, 2008 4:07 PM

Moderator
0

Sign in to vote

Thanks for your reply. I've tried the cleanup utlity you sugguested and unistalled onecare but the staus window

still lingers around. It seems to be looking for a network resource that is unavaiable. But no press of key will make

it go away. I'm not even sure if the 0019 was the only issue. Are there any other avenues I can pursue?

Thanks again, Poppy

Sunday, June 1, 2008 5:41 PM
0

Sign in to vote

Hello Poppy, I think One Care support would be most helpful. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Sunday, June 1, 2008 6:47 PM

Moderator
0

Sign in to vote

thank you

Tuesday, June 17, 2008 11:23 PM