Hi
I have one requirement from customer:
System (CRM 2011) allow tags to be added to customer profiles, which should be search-enabled?
how to achieve this requirement?
There are a couple of solutions out there that might meet your requirements.
1. This one is implemented in CRM 4.0 but is also relevant for CRM 2011 http://blog.customereffective.com/blog/2009/07/tagging-microsoft-dynamics-crm-contacts.html
2 This one is commercially available http://www.xrmconsultancy.com/what-we-do/tagging-for-microsoft-dynamics-crm/
Eric UNG [Senior Analyst Programmer :: Sydney, Australia]