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I had a crash....

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and my pc whent all the way back to factorty specs. I had installed Onecare on 12/09/09. My last backup was 12/16/09. I cannot get it to backup is my first problem. The second is that my "Rock" 160 gig external hard drive shows it is to small to handle a new backup. Does anyone have a clue how to fix my problem? I would be happy if I could just delete my "Rock" and start again.

Monday, March 2, 2009 10:02 PM

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If you reinstalled Windows and have now reinstalled OneCare, you will need to reconfigure backup. If you don't need to restore the backup any longer, you can format the external drive from Windows Explorer and the set backup to use the drive again, or you can delete the backups per the information here:
http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/f0281206-ed0b-474c-8541-cc50843e5be2

-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
- Marked as answer by Stephen BootsMVP, Moderator Monday, March 2, 2009 10:43 PM
Monday, March 2, 2009 10:42 PM

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