Cannot download my purchased product RRS feed

  • Question

  • Yesterday, I purchased OneCare Live, and I am having difficulty installing it.  This morning I was able to install the free trial, but I want to make use of my purchased product.
    Friday, September 25, 2009 3:39 PM


  • Once activated the purchased product and the trial are exactly the same. To activate the trial, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    • Marked as answer by JimR1Moderator Friday, September 25, 2009 7:24 PM
    Friday, September 25, 2009 7:24 PM