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error code:0x80040509 RRS feed

  • Question

  • I have been working on a system that had been infected with a virus. I wiped the hard drive and installed a fresh Windows XP home SP2 (OEM version). Windows activated with no problem, and I was installing all updates to get her current. After installing SP3, I got the error code: "0x80040509 - the product key is not valid for this media", and would not go past the windows log-in screen. I have run MGADIAG under both SP2 and SP3, which shows that this Windows install is Genuine. I also noticed that the product key code that MGA is finding does not match the key code that I entered to validate Windows.Why is this? what do I need to do to get this install completed to run on SP3? You will find the copy of the MGA report below.

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23184
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {705E128F-74CE-45A0-8319-954C19AF50DC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{705E128F-74CE-45A0-8319-954C19AF50DC}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23184</PID><PIDType>1</PIDType><SID>S-1-5-21-1275210071-261478967-1801674531</SID><SYSTEM><Manufacturer>NVIDIA Corporation.</Manufacturer><Model>MS-6367</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020709000000.000000+000</Date></BIOS><HWID>BB45308701840063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Carey FrischMVP, Editor Thursday, November 3, 2011 6:06 PM Moved to more appropriate forum category (From:Feedback and Comments)
    Thursday, November 3, 2011 3:16 PM

Answers

  • "rcflier814" wrote in message news:880cc6a9-5178-43ae-b2c0-47ecc2eb813f...

    I have been working on a system that had been infected with a virus. I wiped the hard drive and installed a fresh Windows XP home SP2 (OEM version). Windows activated with no problem, and I was installing all updates to get her current. After installing SP3, I got the error code: "0x80040509 - the product key is not valid for this media", and would not go past the windows log-in screen. I have run MGADIAG under both SP2 and SP3, which shows that this Windows install is Genuine. I also noticed that the product key code that MGA is finding does not match the key code that I entered to validate Windows.Why is this? what do I need to do to get this install completed to run on SP3? You will find the copy of the MGA report below.

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23184
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]

    Other data-->
    SYSTEM><Manufacturer>NVIDIA Corporation.</Manufacturer><Model>MS-6367</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020709000000.000000+000</Date></BIOS

     

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

     

     

    [MODS – please move to the WGA Win XP forum (thanks, Carey)]
     
    The Key in use here is an MSDN Volume Activation Key for Windows XP Home – NOT an OEM Key
    It has been well published on the Internet, and I’d be very surprised if it’s not blocked.
     
    If the Key above correlates with the Key you have used, then you are using a counterfeit.
    If not, then try using the Product Key Update Tool to change the Key to your own one.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, November 3, 2011 3:39 PM
    Moderator