I have been working on a system that had been infected with a virus. I wiped the hard drive and installed a fresh Windows XP home SP2 (OEM version). Windows activated with no problem, and I was installing all updates to get her current. After installing
SP3, I got the error code: "0x80040509 - the product key is not valid for this media", and would not go past the windows log-in screen. I have run MGADIAG under both SP2 and SP3, which shows that this Windows install is Genuine. I also noticed that the
product key code that MGA is finding does not match the key code that I entered to validate Windows.Why is this? what do I need to do to get this install completed to run on SP3? You will find the copy of the MGA report below.
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
Windows Product ID: 55274-640-8834005-23184
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {705E128F-74CE-45A0-8319-954C19AF50DC}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{705E128F-74CE-45A0-8319-954C19AF50DC}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23184</PID><PIDType>1</PIDType><SID>S-1-5-21-1275210071-261478967-1801674531</SID><SYSTEM><Manufacturer>NVIDIA
Corporation.</Manufacturer><Model>MS-6367</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20020709000000.000000+000</Date></BIOS><HWID>BB45308701840063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>
<Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
