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  • Question

  • i lost my serial number,i want to install my window xp but i have lost my serial number...
    can u replace my new serial number???how can i get my new serial number???
    Friday, June 27, 2008 9:02 AM

Answers

  • @m@ki kenji,

     

    Periodically Microsoft customers have misplaced discs of a purchased program and inquire about replacements.  Please review the following Knowledge Base (KB) article, http://support.microsoft.com/default.aspx/kb/326246, “How to replace Microsoft software or hardware, order service packs and product upgrades, or replace product manuals.

     

    If your XP Pro CD was a system builder/OEM CD, request a replacement from your system builder.  If they cannot help, order a replacement from Microsoft.

     

    This article describes how to replace Microsoft software or hardware, order service packs and product upgrades, or replace product manuals. The Microsoft Supplemental Parts team is available to help customers in North America who need any of the following:

    Replacements for Microsoft software or hardware

    Service packs on CD

    Product upgrades

    Replacement product manuals

                Please review the KB article in its entirety ensuring you are eligible for replacing the product in question.

     

    Also if you have lost, broken, or misplaced your original Microsoft Office or Microsoft Publisher installation CD, you can order replacement media from Microsoft @ http://support.microsoft.com/kb/302822/en-us. 

     

    Lori MS

    Friday, June 27, 2008 9:32 PM

All replies

  • How to replace missing Microsoft software: http://support.microsoft.com/kb/326246

    Friday, June 27, 2008 3:21 PM
    Moderator
  • @m@ki kenji,

     

    Periodically Microsoft customers have misplaced discs of a purchased program and inquire about replacements.  Please review the following Knowledge Base (KB) article, http://support.microsoft.com/default.aspx/kb/326246, “How to replace Microsoft software or hardware, order service packs and product upgrades, or replace product manuals.

     

    If your XP Pro CD was a system builder/OEM CD, request a replacement from your system builder.  If they cannot help, order a replacement from Microsoft.

     

    This article describes how to replace Microsoft software or hardware, order service packs and product upgrades, or replace product manuals. The Microsoft Supplemental Parts team is available to help customers in North America who need any of the following:

    Replacements for Microsoft software or hardware

    Service packs on CD

    Product upgrades

    Replacement product manuals

                Please review the KB article in its entirety ensuring you are eligible for replacing the product in question.

     

    Also if you have lost, broken, or misplaced your original Microsoft Office or Microsoft Publisher installation CD, you can order replacement media from Microsoft @ http://support.microsoft.com/kb/302822/en-us. 

     

    Lori MS

    Friday, June 27, 2008 9:32 PM