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states genuine but cannot get rid of validation notification! RRS feed

  • Question

  • WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-8PCXQ-J6KV2-MDPXD
    Windows Product Key Hash: uL9952A+jtaqhM4sza8rfTekwug=
    Windows Product ID: 55277-OEM-2148596-66037
    Windows Product ID Type: 3
    Windows License Type: COA/Sysem Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    Download Center code: SSP4SMB
    ID: 7ae3accd-dda8-4182-93d0-08f5916de1c7
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 9.3.265.0.
    Signature Type: Unknown.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 114
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Mismatch: c:\windows\system32\winlogon.exe

    Office Details: <GenuineResults><MachineData><UGUID>7ae3accd-dda8-4182-93d0-08f5916de1c7</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-MDPXD</PKey><PID>55277-OEM-2148596-66037</PID><PIDType>3</PIDType><SID>S-1-5-21-602787567-433442747-967104964</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>PCV-RS402(CE)</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1001    </Version><SMBIOSVersion major="2" minor="3"/><Date>20031210000000.000000+000</Date><SLPBIOS>Sony Corporation,Sony Corporation</SLPBIOS></BIOS><HWID>DA0B3E6701846062</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57556</Pid></Product></Products></Office></Software></GenuineResults> 

     

    everything states genuine but still states not genuine ! i know its genuine as ive had the machine for 5years - reinstalled key, validated but still have pop up on the start up which is driving me mad!

    microsoft please resolve this issue!!!!!!!!!!!

    Monday, June 12, 2006 4:34 PM

Answers

  • Simon:

     

    The version of the notifications is incorrect. I'm not sure where the DLL file was downloaded, but it is incorrect.

     

    1.       Un-register the tampered control regsvr32 %windir%\system32\legitcheckcontrol.dll

    2.       Delete the tampered control file %windir%\system32\legitcheckcontrol.dll

    3.       Then Go to http://www.microsoft.com/genuine/validate.aspx get the new control

    4.       Then restart the system

     

    Also, your copy of Office is not genuine, I would recommend heading back to the retail point to remedy this situation before any further issues occur.

     

    _phil Liu

    Monday, June 12, 2006 6:55 PM

All replies

  • Simon,

    You have two technical problems:

    WGA Version: Registered, 9.3.265.0.
    Signature Type: Unknown.

    and

    File Mismatch: c:\windows\system32\winlogon.exe

    BTW, your Office installation is showing as NonGenuine (Office Status:  114 means nongenuine).

    Monday, June 12, 2006 4:41 PM
  • Simon:

     

    The version of the notifications is incorrect. I'm not sure where the DLL file was downloaded, but it is incorrect.

     

    1.       Un-register the tampered control regsvr32 %windir%\system32\legitcheckcontrol.dll

    2.       Delete the tampered control file %windir%\system32\legitcheckcontrol.dll

    3.       Then Go to http://www.microsoft.com/genuine/validate.aspx get the new control

    4.       Then restart the system

     

    Also, your copy of Office is not genuine, I would recommend heading back to the retail point to remedy this situation before any further issues occur.

     

    _phil Liu

    Monday, June 12, 2006 6:55 PM