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Bizarre error message RRS feed

  • Question

  •  

    OneCare has a red alert, says it has encountered an error and may not be protecting my PC.

     

    It advises me to go to the Help Centre.

     

    Which is bizarre, because the Help Centre is asking ME to identify the problem.

     

    and I don't know what the problem is.

     

    How do I find out?

    Thursday, February 21, 2008 12:24 AM

Answers

  • Check the PC date and time. (Month, day, and year) If it is incorrect, fix it and reboot.

    If the date is correct, then go to Add/Remove programs in Control Panel, find .Net Framework 2.0 and click it. When the un-installer runs, select repair. Reboot when finished.

    If the problem persists, please contact support - 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    And please let us know what fixes it.

     

    -steve

    Thursday, February 21, 2008 1:57 AM
    Moderator