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New Validation causes blue screen of death RRS feed

  • Question

  • I just installed the lastest version of the Genuine Validation tool and now my computer locks up and then gives me the "blue screen of death".  It ran fine all day yesterday.  I have tried to go to a previous restore point, but it will not allow me to restore to an earlier point (I tried 7 different points with the same result).  I cannot uninstall the new validation tool.  This update is the only thing that has been installed on my computer in the last few weeks and no new hardware has been added.  What did you guys do to my computer?

    Paul

    Saturday, July 1, 2006 1:56 AM

Answers

  • Plindhag,

    What is the stop error reported on the BSOD?

    Saturday, July 1, 2006 2:04 AM

All replies

  • Plindhag,

    What is the stop error reported on the BSOD?

    Saturday, July 1, 2006 2:04 AM
  • I have a similar problem. After the (KB905474) update it started saying my copy of windows was not valid and then I started having random BSOD's or total lock-ups that didn't cause blue screens.  My copy of windows is legal I bought it as on OEM version from NewEgg.com when I bought the parts to make this comp.  I found some info on other forums about how to remove (KB905474) which stopped the validation failure messages. But I still have the blue screen and lockup issues.  I don't have time to read the error message on the blue screen, it forces a reboot within a second or two of popping up.  Not sure if this matters but I had IE7, Media Player 11, and Messenger Live betas all installed when I did the update.  Also, the blue screens didn't start until after a day or two of the computer just locking up, and happen less frequently then the lock ups.
    Saturday, July 8, 2006 8:04 PM
  • To give you time to read and jot down the info on the blue screen try the following,

    Click on
    start >>control panel>>system>>advanced>>start up and recovery>>settings you will see a tick box that says Automatically Restart make sure the box is unchecked then click apply.

    Once you have done this the next time you get the blue screen of death it will remain visible until you manually restart the computer enabling to jot down the stop error code.

    • Proposed as answer by CarmenX Sunday, March 21, 2010 12:35 AM
    Sunday, July 9, 2006 9:07 AM
  • I actually had some time to sit down and try to troubleshoot my computer this weekend.  It appears that the BSOD’s were being caused by a bad memory stick.  Could a bad stick of memory have caused me to fail the validation of  the (KB905474) update?  I can validate from http://www.microsoft.com/genuine/downloads/whyValidate.aspx and pass, but I also passed from there before even though Windows was telling me my copy wasn’t legitimate. I’m a bit hesitant about downloading the update again, but it would be nice to be able to receive new updates.  I guess the timing was just unlucky having the memory go bad the same day I updated.

     

    Edited for font size

    Saturday, July 15, 2006 10:22 PM
  • Anyone think the bad stick of ram could have caused me to fail the validation? Like I said in the earlier post my copy of windows is genuine, and I've never used it on another comp; although I have had 3 different motherboards, 3 video cards, and 2 cpu's in this case. I would like to be able to download updates again, but I don't feel like putting up with the nag screen.
    Monday, August 7, 2006 10:55 PM