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Can't filter the Catalog and is very slow RRS feed

  • Question

  • Logging a bug. Having problems filtering the catalog using any of the preset filters on the left pane. This behaviour seems to be intermittent as it has just worked now. Forth attempt succeeded but very slow. Previous attempt timed out or failure message reported.

    It is generally pretty painful trying to roam around the catalog, which makes it hard to find what you are looking for.

    Thanks

    Nicholas
    IS Solutions Developer
    Thursday, April 10, 2008 9:02 AM

Answers

  • Nicholas Rogoff said:

    Logging a bug. Having problems filtering the catalog using any of the preset filters on the left pane. This behaviour seems to be intermittent as it has just worked now. Forth attempt succeeded but very slow. Previous attempt timed out or failure message reported.

    It is generally pretty painful trying to roam around the catalog, which makes it hard to find what you are looking for.

    Thanks

    Nicholas


    IS Solutions Developer



    Hi Nicholas-

    We released some fixes into production last week that have resolved a number of the performance issues that customers were facing.  You should see major improvements from what you may have seen before. 

    Please let us know if that is not the case.

    Thanks for your patience while we resolved these issues.

    Alicia
    Program Manager, Sustained Engineering Team
    Thursday, April 24, 2008 3:24 AM
    Moderator

All replies

  • We are working on deploying a hotfix to the live site that should fix the performance you are seeing.

    Thank you for your patience while this is being addressed.  We will provide an update as soon as possible.

    Thanks!

    Alicia
    Program Manager, Sustained Engineering Team
    Thursday, April 10, 2008 9:03 PM
    Moderator
  • Nicholas Rogoff said:

    Logging a bug. Having problems filtering the catalog using any of the preset filters on the left pane. This behaviour seems to be intermittent as it has just worked now. Forth attempt succeeded but very slow. Previous attempt timed out or failure message reported.

    It is generally pretty painful trying to roam around the catalog, which makes it hard to find what you are looking for.

    Thanks

    Nicholas


    IS Solutions Developer



    Hi Nicholas-

    We released some fixes into production last week that have resolved a number of the performance issues that customers were facing.  You should see major improvements from what you may have seen before. 

    Please let us know if that is not the case.

    Thanks for your patience while we resolved these issues.

    Alicia
    Program Manager, Sustained Engineering Team
    Thursday, April 24, 2008 3:24 AM
    Moderator