none
Deactivated old XP PC RRS feed

  • Question

  • In 2007, I sent my old ~2003 HP Media Center M370n Desktop PC to a son living in the Philippines so that the family there could Web Cam with his mother here. Recently the son's nephew attempted to use HP install disks on another computer and this has locked out or deactivated use of M370n. I doubt that it was possible for install to a non HP PC
    but the attempt, I've heard has certainly locked up the M370n.

    I searched for Microsoft international activation hotline site and sent http://www.microsoft.com/licensing/existing-customers/activation-centers.aspx  to him.

    Wondering if I have to call since it was originally my computer, or what is the best course of action to correct this problem?
    Thank you in advance on behalf of their mother who is missing daily contact. 

    • Moved by Ronnie VernonMVP Wednesday, February 24, 2010 4:35 PM Focus (From:Windows 7 Miscellaneous)
    Wednesday, February 24, 2010 9:28 AM

Answers

  • Hello TheGonzoIsIn,

    The report you posted shows a Genuine installation of HP's OEM license for Windows XP Media Center Edition on an HP Pavilion m370n computer.

    You wrote, "Recently the son's nephew attempted to use HP install disks on another computer and this has locked out or deactivated use of M370n."

    First, could you be more specific about what you mean by "locked out or deactivated"?  Please describe the situation or error messages as accurately as possible.

    Second, please note that there is nothing in the current implementation of WGA that prevents the full use of the computer regardless of whether the computer is genuine or nongenuine.

    If possible (maybe via Safe Mode), can they visit www.microsoft.com/genuine and click on the Validate Windows button?  If not, then can they download and install the standalone WGA Notifier here?  http://go.microsoft.com/fwlink/?linkid=78651
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, February 25, 2010 11:25 PM

All replies

  • Mgadiag.exe report as requested here---

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-9TCCK-JPCBM-B2FQ8
    Windows Product Key Hash: B/IohRcCzV6LJrex8WpCdnxgTvg=
    Windows Product ID: 55274-OEM-2211906-00803
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.1.0.med
    ID: {0C55D702-13A9-4F81-B789-0B6907A7FA4F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A
    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A
    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0C55D702-13A9-4F81-B789-0B6907A7FA4F}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.1.0.med</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B2FQ8</PKey><PID>55274-OEM-2211906-00803</PID><PIDType>2</PIDType><SID>S-1-5-21-2707180582-3916907059-2594303223</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>DM163A-ABA m370n</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.28    </Version><SMBIOSVersion major="2" minor="3"/><Date>20040827******.******+***</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>C2F13BEF01848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>Pavilion</model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
    Licensing Data-->
    N/A
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    N/A
    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14979:GENUINE C&C INC|104FF:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: HP PAVILION
    OEM Activation 2.0 Data-->
    N/A
    • Marked as answer by TheGonzoIsIn Thursday, February 25, 2010 3:32 PM
    • Unmarked as answer by Darin Smith MS Thursday, February 25, 2010 11:28 PM
    Thursday, February 25, 2010 12:38 AM
  • Hello TheGonzoIsIn,

    The report you posted shows a Genuine installation of HP's OEM license for Windows XP Media Center Edition on an HP Pavilion m370n computer.

    You wrote, "Recently the son's nephew attempted to use HP install disks on another computer and this has locked out or deactivated use of M370n."

    First, could you be more specific about what you mean by "locked out or deactivated"?  Please describe the situation or error messages as accurately as possible.

    Second, please note that there is nothing in the current implementation of WGA that prevents the full use of the computer regardless of whether the computer is genuine or nongenuine.

    If possible (maybe via Safe Mode), can they visit www.microsoft.com/genuine and click on the Validate Windows button?  If not, then can they download and install the standalone WGA Notifier here?  http://go.microsoft.com/fwlink/?linkid=78651
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, February 25, 2010 11:25 PM
  • No reply from original poster

    Closing thread as Answered.

    Darin MS
    Friday, March 5, 2010 11:32 PM