Cannot add user to Resource Group

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  Two users identical in every way I can find - same security roles, same team membership, the works. When I add one to a Resource group, his name appears in the Resources panel. When I add the other, nothing. Other users can be added to and removed from the Resource Group, but this guy just will not go in.
  
  I've had the two user records open on my two screens for an hour trying to find a difference between them and I simply can't
  
  Any suggestions on what I should be looking for?

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  Thursday, October 16, 2014 9:18 AM