locked
ENTERING THE KEY CODE MANUALLY!!!

    Question

  • Can anyone please tell me how I can manually enter the Key Code from my sticker on my tower into the computer itself. I have done a Jelly Bean Finder and found the Key Code to be different from what's on the sticker itself on the tower.

    What clued me in was when I was doing Windows Updates, it got to one point and now I have a blue star near the clock with a Window that says: You may be a victim of software counterfeiting. This copy of Windows did not pass genuine Windows validation.

    Someone told me that whoever put this computer together put several of them together with the same disc, but never ever entered the Key Code that's on the sticker on top of the tower, so can you please tell me how to do that manually myself so that I can get this copy of Windows genuine.

    I don't want to do a complete re-install with the recovery discs as I know this would solve the issue once and for all because there are some things I don't want to lose at this point as I won't be able to get them back at all when I do this. And by the way, I had to buy these recovery CD's myself since none came with it at all. It's a Dell Computer. There is no way I can get a hold of the one who did this at all. I have tried like crazy and to no avail at all. Thanks for your help!

    Sunday, May 30, 2010 10:17 AM

Answers

  • "24ggirl" wrote in message news:c1e68e77-7819-45df-9bcd-036f1a3d4e46...
    >
    >
    > The 1st result is this:
    >
    > Windows XP Genuine Validation Results
    >
    > This copy of Windows did not pass genuine validation.
    >
    > The product key found on this computer is a Volume License Key (VLK) that
    > has been blocked.
    >
    > The 2nd link you gave me says: (Please go all the way down when done
    > viewing the results here for the rest of the info you wanted from me)
    > Thanks!
    >
    > Diagnostic Report (1.9.0027.0):
    > -----------------------------------------
    > Windows Validation Data-->
    > Validation Status: Blocked VLK
    > Validation Code: 3
    > Cached Validation Code: N/A
    > Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    > Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    > Windows Product ID: 55274-640-8365391-23973
    > Windows Product ID Type: 1
    > Windows License Type: Volume
     
    > Dell Optiplex GX240
    > Windows 2000 Professional
    >
     
    OUCH!!!
    The Key from your sticker will NOT work on this machine - it's for Windows
    2000, which hasn't really been supported for 5years!
    The key in use is for a Blocked Volume License Key - which means that it was
    issued to one of the big corporations for use on their networks - but it
    'escaped, and the corporation asked MS to block the key so that they could
    be issued with a new one, which hopefully they'll keep more secure :)
     
    The guy who built your system was obviously one of the ones who got hold of
    the key before it got blocked (greed always get caught!) for too many uses..
     
    To be honest I think it's a miracle that Win7 runs on that machine - given
    that it was built in 2002 (which makes it even older than my old clunker!).
     
    You also have a Blocked VLK license for Office Pro 2003!!
     
    This is going to get expensive :(
     
    I'm not even sure that you CAN make it right without a reformat :(
     
    I really think we'd best wait for Darin to get in, tomorrow (?) and see what
    he has to say about how to get legal.
    You other option is to accept the inevitable, and look for a reputable
    supplier to get whichever version of W7 (or any other version of Windows)
    you want, and do a reformat and reinstall - and also purchase Office if you
    need it. Note that some versions of Office 2007 are relatively cheap - it's
    only if you're using Outlook and Access that you need the Pro version.
     
    Is there any point in trying to get a refund from the supplier of the
    machine? You can try, but he may have 'moved on' by now (hopefully to
    Parkhurst, Changi, or Sing-Sing <eg>).
     
    Sorry to be the bringer of such bad news.
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 31, 2010 10:02 AM

All replies

  • "24ggirl" wrote in message news:88ed926c-2ac4-49e6-a3d4-9e96567ad68c...
    > Can anyone please tell me how I can manually enter the Key Code from my
    > sticker on my tower into the computer itself. I have done a Jelly Bean
    > Finder and found the Key Code to be different from what's on the sticker
    > itself on the tower.
    >
    > What clued me in was when I was doing Windows Updates, it got to one point
    > and now I have a blue star near the clock with a Window that says: You may
    > be a victim of software counterfeiting. This copy of Windows did not pass
    > genuine Windows validation.
    >
    > Someone told me that whoever put this computer together put several of
    > them together with the same disc, but never ever entered the Key Code
    > that's on the sticker on top of the tower, so can you please tell me how
    > to do that manually myself so that I can get this copy of Windows genuine.
    >
    > I don't want to do a complete re-install with the recovery discs as I know
    > this would solve the issue once and for all because there are some things
    > I don't want to lose at this point as I won't be able to get them back at
    > all when I do this. And by the way, I had to buy these recovery CD's
    > myself since none came with it at all. It's a Dell Computer. There is no
    > way I can get a hold of the one who did this at all. I have tried like
    > crazy and to no avail at all. Thanks for your help!
    >
     
     
    24girl
    To allow us to give you the best advice - please go to
    http://microsoft.com/genuine and click the Validate Validate Windows button.
    Then download and run the Genuine Diagnostics tool (MGADiag.exe) at this
    link http://go.microsoft.com/fwlink/?linkid=52012 and tell us the results of
    both.
     
    we can then see what your manufacturer may have done. - please also give the
    make and model of the machine as you see it, and the Windows version stated
    on the sticker (NOTE: do NOT include the Key from the sticker!).
     
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC
    Sunday, May 30, 2010 10:43 AM
  •  

    The 1st result is this:

    Windows XP Genuine Validation Results

    This copy of Windows did not pass genuine validation.

    The product key found on this computer is a Volume License Key (VLK) that has been blocked.

    The 2nd link you gave me says: (Please go all the way down when done viewing the results here for the rest of the info you wanted from me) Thanks!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55274-640-8365391-23973
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {AF0E969B-F093-4C97-97F7-9349C2A7A87C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AF0E969B-F093-4C97-97F7-9349C2A7A87C}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23973</PID><PIDType>1</PIDType><SID>S-1-5-21-1343024091-562591055-1606980848</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX240               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20020301000000.000000+000</Date></BIOS><HWID>83423BAF0184C04E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>1</stat><msppid></msppid><name>Custom Installation</name><model>Microsoft©</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57587</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 8000:Dell Inc|8000:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A
    Dell Optiplex GX240
    Windows 2000 Professional
    Monday, May 31, 2010 9:07 AM
  • "24ggirl" wrote in message news:c1e68e77-7819-45df-9bcd-036f1a3d4e46...
    >
    >
    > The 1st result is this:
    >
    > Windows XP Genuine Validation Results
    >
    > This copy of Windows did not pass genuine validation.
    >
    > The product key found on this computer is a Volume License Key (VLK) that
    > has been blocked.
    >
    > The 2nd link you gave me says: (Please go all the way down when done
    > viewing the results here for the rest of the info you wanted from me)
    > Thanks!
    >
    > Diagnostic Report (1.9.0027.0):
    > -----------------------------------------
    > Windows Validation Data-->
    > Validation Status: Blocked VLK
    > Validation Code: 3
    > Cached Validation Code: N/A
    > Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    > Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    > Windows Product ID: 55274-640-8365391-23973
    > Windows Product ID Type: 1
    > Windows License Type: Volume
     
    > Dell Optiplex GX240
    > Windows 2000 Professional
    >
     
    OUCH!!!
    The Key from your sticker will NOT work on this machine - it's for Windows
    2000, which hasn't really been supported for 5years!
    The key in use is for a Blocked Volume License Key - which means that it was
    issued to one of the big corporations for use on their networks - but it
    'escaped, and the corporation asked MS to block the key so that they could
    be issued with a new one, which hopefully they'll keep more secure :)
     
    The guy who built your system was obviously one of the ones who got hold of
    the key before it got blocked (greed always get caught!) for too many uses..
     
    To be honest I think it's a miracle that Win7 runs on that machine - given
    that it was built in 2002 (which makes it even older than my old clunker!).
     
    You also have a Blocked VLK license for Office Pro 2003!!
     
    This is going to get expensive :(
     
    I'm not even sure that you CAN make it right without a reformat :(
     
    I really think we'd best wait for Darin to get in, tomorrow (?) and see what
    he has to say about how to get legal.
    You other option is to accept the inevitable, and look for a reputable
    supplier to get whichever version of W7 (or any other version of Windows)
    you want, and do a reformat and reinstall - and also purchase Office if you
    need it. Note that some versions of Office 2007 are relatively cheap - it's
    only if you're using Outlook and Access that you need the Pro version.
     
    Is there any point in trying to get a refund from the supplier of the
    machine? You can try, but he may have 'moved on' by now (hopefully to
    Parkhurst, Changi, or Sing-Sing <eg>).
     
    Sorry to be the bringer of such bad news.
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, May 31, 2010 10:02 AM
  • I sort of was afraid of that, but like you say we'll wait for Darin tomorrow when he comes back and see what he has to say about this issue going on, and then I may have more questions. Just try and find some more experts in the mean time if you can to help me with this please. Thanks again!
    Tuesday, June 01, 2010 7:59 AM
  • "24ggirl" wrote in message news:5383d049-3c14-4bc9-a6f2-4d8d70048079...
    >I sort of was afraid of that, but like you say we'll wait for Darin
    >tomorrow when he comes back and see what he has to say about this issue
    >going on, and then I may have more questions. Just try and find some more
    >experts in the mean time if you can to help me with this please. Thanks
    >again!
    >
     
     
    I see I said 'Windows 7' earlier - obviously I was still in Win7 mode
    myself! Duh! :)
    There's no reason XP shouldn't run happily on that box - but I still don't
    know whether a clean install will be required, or what, to 'get legal'.
    Sorry - but Darin should be back in a few hours, so grab some zzzz's and
    don't worry :)
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 01, 2010 8:30 AM
  • Hello 24ggirl,

    Noel's analysis of the situation on your Dell OptiPLex GX 240 computer is spot-on.  The Certificate of Authenticity (CoA) affixed to the computer indicates that the computer was originally licensed to run Windows 2000 Professional, and still is.  Because the product key on the CoA is for Windows 2000 Professional, it will not work to activate and validate any installation of XP that you might want to install on this computer.

    However, use of Windows 2000 Profesional would require a clean installation because there is no way to downgrade from the currently installed XP to W2K without a clean installation.  And you have told us that you do not want to do that because it would mean losing something irreplaceable that is now on the computer.

    Regarding Office, as Noel told you, your Office installation is also an installation of a widely pirated and now blocked Volume Licensing copy of Office Professional 2003.

    As I see it, here are your options:

    1.  Backup and offload the data that is important, and then use the recovery disc you have (presumably for Windows 2000 Professional---an XP recovery disc won't work and your system is not licensed for XP) to put the original license for W2K back onto the computer.

    2.  Or, click on the Learn More Online links that you are seeing to be taken to a page where you can order directly from Microsoft a WGA Kit.  The Kit consists of a new Genuine product key for Windows XP Pro emailed to you, that you may be able to use immediately, and a follow up mailing of a genuine XP Pro installation disc for future use.  These will "genuine-ize" your computer's installation of Windows.

    Regardless of which option you take above, you need to uninstall the nongenuine Office that is now on the computer.  Microsoft also offers slightly discounted copies of Office to replace the nongenuine Office you have now...you can learn about this offer by going to www.microsoft.com/genuine and clicking on the Validate Office button, then following the Learn More links.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, June 01, 2010 12:45 PM
  • "Dan at IT Associates" wrote in message
    news:1f6c506e-105e-49e2-b04b-c9cab67f1f38...
     
    > 2. Or, click on the Learn More Online links that you are seeing to be
    > taken to a page where you can order directly from Microsoft a WGA Kit.
    > The Kit consists of a new Genuine product key for Windows XP Pro emailed
    > to you, that you may be able to use immediately, and a follow up mailing
    > of a genuine XP Pro installation disc for future use. These will
    > "genuine-ize" your computer's installation of Windows.
    >
     
     
    Thanks for the confirmation, Dan - it's been so long since I actually dealt
    with XP that I wasn't sure what the current procedure was.
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 01, 2010 12:56 PM
  • OK, so basically what your telling me is that my Microsoft Windows XP Professional Service Pack 3 reinstallation CD won't work when I need to do a full system recovery unless I make the copy of Windows genuine 1st with the Microsoft  WGA Kit for Windows XP Professional because at that point it will wipe out more or less the Windows 2000 Professional. Right?

    I have been told that even though it already has Windows 2000 Professional on there already that the recovery disc that has Microsoft Windows XP Professional Service Pack 3 will work and make the copy of Windows legal at that point with no Microsoft WGA Kit no matter what's on there since it will wipe out the whole hard drive at that point to start fresh, but you say no it won't because it has a blocked volume license key that will only work for Windows 2000 Professional only. Right?

    The 3rd thing your telling me is that if I were to keep the Office Professional 2003 on there, then even though I made the copy of Windows genuine with the Microsoft WGA kit at that point, that it would somehow or another interfere with the rest of what's on there already being like you said that it also has a blocked volume license key as well also. Right?

    These are just my basic understandings of what your telling me. Hope I'm right and if not don't hesitate to tell me the correct understanding of what it is that your trying to tell me and get me to understand. Thanks!

    Wednesday, June 02, 2010 11:06 AM
  • Hello 24ggirl,

    Windows

    Right now the computer has a nongenuine installation of XP Pro.  It is a blocked Volume Licensing Key.  This installation of XP has to go.  Remove it.

    The computer itself is licensed to run Windows 2000 Professional--we know that for sure because it has a Certificate of Authenticity for Windows 2000 Professional on it.

    Even if you could get the Dell Recovery disc to install XP Pro onto the computer, because it is not licensed to run XP Pro, the installation of XP Pro would still be nongenuine.

    To run genuine Windows on this computer, you can put the original Dell installation of Windows 2000 Professional (W2K) back onto the computer using a Dell W2K recovery disc.  Or, you can buy a legal license for XP Pro directly from Microsoft in the form of a WGA Kit.

     

    Office

    The installation of Office Professional 2003 is nongenuine.  Remove it.

    To run genuine Office on this computer, you can buy a legal license for Office directly from Microsoft.  Or you can buy Office at your favorite local store or trusted major online retailer (stay away from eBay, Amazon, and no-name online software sites) and install it.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, June 02, 2010 11:55 AM
  • "24ggirl" wrote in message news:3aecf424-7aba-4857-be19-6ac863272549...

    OK, so basically what your telling me is that my Microsoft Windows XP Professional Service Pack 3 reinstallation CD won't work when I need to do a full system recovery unless I make the copy of Windows genuine 1st with the Microsoft  WGA Kit for Windows XP Professional because at that point it will wipe out more or less the Windows 2000 Professional. Right?

    I have been told that even though it already has Windows 2000 Professional on there already that the recovery disc that has Microsoft Windows XP Professional Service Pack 3 will work and make the copy of Windows legal at that point with no Microsoft WGA Kit no matter what's on there since it will wipe out the whole hard drive at that point to start fresh, but you say no it won't because it has a blocked volume license key that will only work for Windows 2000 Professional only. Right?

    The 3rd thing your telling me is that if I were to keep the Office Professional 2003 on there, then even though I made the copy of Windows genuine with the Microsoft WGA kit at that point, that it would somehow or another interfere with the rest of what's on there already being like you said that it also has a blocked volume license key as well also. Right?

    These are just my basic understandings of what your telling me. Hope I'm right and if not don't hesitate to tell me the correct understanding of what it is that your trying to tell me and get me to understand. Thanks!


    That lot confuses me - I never got beyond halfway in the 2nd para. PLEASE use punctuation!
     
    Forget what your friends or the techies in the store that conned you in the first place told you.
     
    1) your license for Win XP is not legal. If you want to make XP legal you will have to purchase a legal licence. If you get that license from MS, you can use the Product Key Update Tool to make your current installation legal - within an hour of your visit to the website to do it.
    If you buy XP from elsewhere there is the chance that you will be buying yet another illegal license - but that's your choice. If you do that you an again use the PKU tool to change the key PROVIDED it's an EXACT match for your current installed OS. -
     
    You still run the risk that whoever created your install inserted some backdoors into it, with either of the above routes.
     
     
    2) You can go back to Win2K but you will HAVE to reformat and reinstall  - with all the hassle that that entails
     
    3) You can buy a legal Vista or Win7 Retail or OEM pack - and then Clean install either - This I would NOT recommend, as your machine is almost certainly not high-enough specification
     
    3) You can clean-install a Legal Win XP clean  - this is the best option to ensure your security - as I said, you have no idea currently whether the vendor put backdoors into the machine to steal your passwords, credit card details or anything else.
    A Clean install ensures that you are secure - which IMO is worth the hassle that it entails.
     
    4) you can buy a new or 'once-used' PC from a reputable store - again, if the machine is not NEW, the best thing is to check that the license on the machine is the same as the sticky label, and make sure that you have valid disks for it  - and then use them to reformat/reinstall!
    New machines from big-name manufacturers can be relied on to have clean OS's - but are likely to be loaded with all sorts of drossware,,, and it's often better to reformat, and reinstall those as well!
     
    Once you've made your decision about what to do with Windows, you can then decide what to do about Office
     
    Options are (in rough order of cost)
    1) Uninstall it, and use OpenOffice.org
    2) Uninstall your current version, and install Office Home an Student (if you qualify for it, and you require neither Outlook nor Access)
    3) Use the Get Legal process again to get a Legal license and disks for Office 2007 Pro.
    4) get a legal  OEM copy of Office 2007 Pro - but B AWARE that you will NOT be able to move this to another machine should you replace this one for ANY reason.
    5) get a legal Retail copy of Office 2007 Pro and install that.
     
    In short - you pays your money, and you takes your choice.
    The best options are often neither the cheapest, nor the easiest - but it does not stop them being the best,
     
    HTH
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 02, 2010 11:59 AM
  • Sorry for the confusion on my part. I'll try and do the best that I can. I thought I did it to the best of my ability. Here goes:

    OK, so basically what your telling me is that my Microsoft Windows XP Professional Service Pack 3 reinstallation CD won't work when I need to do a full system recovery unless I make the copy of Windows genuine 1st with the Microsoft  WGA Kit for Windows XP Professional, because at that point it will wipe out more or less the Windows 2000 Professional and make it legal. Right?

    I have been told that even though it already has Windows 2000 Professional on there already, that the recovery disc that has Microsoft Windows XP Professional Service Pack 3 will work and make the copy of Windows legal at that point with no Microsoft WGA Kit, no matter what's on there, since it will wipe out the whole hard drive at that point to start fresh, but you say no it won't because it has a blocked volume license key that will only work for Windows 2000 Professional only. Right?

    The 3rd thing your telling me is that if I were to keep the Office Professional 2003 on there, then even though I made the copy of Windows genuine with the Microsoft WGA kit at that point, that it would somehow or another interfere with the rest of what's on there already, being like you said that it also has a blocked volume license key as well also. Right?

    These are just my basic understandings of what your telling me. Hope I'm right and if not don't hesitate to tell me the correct understanding of what it is that your trying to tell me and get me to understand. Thanks!

    Hopes this helps you out a little bit better and clears up any and all misunderstanding on your part. Thanks again!

    Thursday, June 03, 2010 9:40 AM
  • "24ggirl" wrote in message news:ab02441a-86b9-4616-94af-caa81ae5639e...

    Sorry for the confusion on my part. I'll try and do the best that I can. I thought I did it to the best of my ability. Here goes:

    OK, so basically what your telling me is that my Microsoft Windows XP Professional Service Pack 3 reinstallation CD won't work when I need to do a full system recovery unless I make the copy of Windows genuine 1st with the Microsoft  WGA Kit for Windows XP Professional, because at that point it will wipe out more or less the Windows 2000 Professional and make it legal. Right?


    That's where you lost me the first time! - It has NOTHING to do with the disks you already have  (which may or may not be hacked copies of real disks). It's the KEY that defines legitimacy on the license. Without a valid key, an install disk is a coaster.
     
    So far as we know - and you've not corrected that impression - You don't have a working installation of Win2k on that machine. That being the case, you've already wiped the Win2k Pro installation - unless you've not told us everything - by installing Win XP Pro over it.
     
    DO YOU ALSO HAVE WIN2K INSTALLED? - and functional?
     
    You have a license for Win2k - but not for XP (or Office 2007) That license is NOT transferable to XP.
     
    THE KEY currently in use in XP WILL NOT WORK IN WIN2K!!
    The Key on the Sticky Label will ONLY work in Win2k.
     
    Office is a separate product and requires a separate license - which you have to pay for. The current key you are using for Office is INVALID - because it was never issued for resale. This will therefore require a separate visit to wherever you go to purchase a VALID license with its associated Key for Office - or take one of the other options I listed.
     
    HTH

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 03, 2010 1:47 PM
  • I have copied and pasted everything you have said below and I'll try my best to answer all of your questions and thoughts to the best of my ability, and still feel free to correct me if you must so that I will fully understand what it is that you are telling me. I believe I understand what it is that you are trying to tell me, but I just want to be 100 percent sure before I do anything with it at all. I will put my answers in parenthesis and all in capital letters so hopefully there will not be any confusion on anyone's part at all and that we'll all be on the same page hopefully. OK, here goes:

    That's where you lost me the first time! - It has NOTHING to do with the disks you already have  (which may or may not be hacked copies of real disks). (THIS IS A COPY OF THE OPERATING SYSTEM FOR THE RECOVERY I BOUGHT FROM DELL AND BELIEVE ME, IT'S THE REAL THING WHICH IS LIKE I ALREADY SAID IS CALLED MICROSOFT WINDOWS XP PROFESSIOAL SERVICE PACK 3) It's the KEY that defines legitimacy on the license. Without a valid key, an install disk is a coaster. (SO YOUR BASICALLY TELLING ME HERE THAT I NEED TO VALIDATE THE COPY OF WINDOWS WITH THE MICROSOFT WGA KIT FROM MICROSOFT BEFORE I DO A CLEAN INSTALL WITH THE RECOVERY DISK I JUST TOLD YOU ABOUT WHICH IS: MICROSOFT XP PROFESSIONAL SERVICE PACK 3. RIGHT?)
    (JUST ONE QUESTION THOUGH, ARE YOU TELLING ME ALSO THAT EVEN AFTER I VALIDATE THE COPY OF WINDOWS WITH THE MICROSOFT WGA KIT THAT THE EXISTING COPY OF WINDOWS 2000 PROFESSIONAL WILL NOT WORK AT THAT POINT. RIGHT?)
     
    So far as we know - and you've not corrected that impression - You don't have a working installation of Win2k on that machine. (IT DOES WORK FINE, IT'S JUST LIKE I ALREADY SAID, IT'S SAYING THAT AFTER I DID A WINDOWS UPDATE THAT IT WENT THRU THE VALIDATION PROCESS AND FOUND IT NOT TO BE VALID AT THAT POINT AND THAT'S WHEN I GOT THE BLUE STAR BY THE CLOCK INDICATING THAT). That being the case, you've already wiped the Win2k Pro installation - unless you've not told us everything - by installing Win XP Pro over it. (NO, I HAVEN'T YET, AS THAT'S WHAT I'M WAITING ON IS THE GREEN LIGHT FROM YOU GUYS TO HELP GUIDE ME OUT OF THIS LITTLE MESS THAT I'M IN WITH IT RIGHT NOW. I BELIEVE YOU TOLD ME ALREADY THAT IF I DID TRY AND DO THE CLEAN INSTALL WITH THE MICROSOFT WINDOW XP PROFESSIONAL SERVICE PACK 3 THAT I BOUGHT FROM DELL THAT IT WOULD BE USELESS AND WOULD NOT WORK AT ALL UNLESS I VALIDATED WINDOWS 1ST WITH THE MICROSOFT WGA KIT. RIGHT?)
     
    DO YOU ALSO HAVE WIN2K INSTALLED? - and functional? (YES, IT DOES WORK, IT'S JUST NOT VALID AND THAT'S WHAT I'M TRYING TO GET CORRECTED AT THIS POINT). (THIS IS THE OPERATING SYSTEM THAT WAS ON THERE WHEN I BOUGHT IT).
     
    You have a license for Win2k (YES, BUT NOT A VALID ONE). - but not for XP (or Office 2007) (CORRECT, NOT YET, EVEN THOUGH THEY ARE NOT VALID). That license is NOT transferable to XP. (YES, THAT MAKES SENSE TO ME BECAUSE LIKE YOU TOLD ME ALREADY, IT'S BECAUSE IT WILL ONLY WORK FOR ONE MACHINE AND THAT'S IT AND BECAUSE YOU CAN ONLY USE ONE LICENSE PER COMPUTER TO BEGIN WITH ONLY. RIGHT?)
     
    THE KEY currently in use in XP WILL NOT WORK IN WIN2K!! (YES, I UNDERSTAND THIS AS IT WILL ONLY WORK FOR WHATEVER IS ON THERE TO BEGIN WITH. RIGHT?)
    The Key on the Sticky Label will ONLY work in Win2k. (YES, I UNDERSTAND THIS AS WELL ALSO BECAUSE IT WILL ONLY WORK FOR ONE MACHINE ONLY AND FOR WHATEVER IS CURRENTLY ON THERE AS WELL ALSO. RIGHT?)

    Office is a separate product and requires a separate license - which you have to pay for. The current key you are using for Office is INVALID - because it was never issued for resale. This will therefore require a separate visit to wherever you go to purchase a VALID license with its associated Key for Office - or take one of the other options I listed. (BELIEVE ME, I TRULY UNDERSTAND THIS ONE AND WHAT YOUR SAYING AS WELL ON THIS ONE.)

    PLEASE LET ME KNOW YOUR THOUGHTS AND WHAT MORE I SHOULD KNOW AND UNDERSTAND IF ANY, AND IF I UNDERSTAND WHAT IT IS THAT YOU ARE TRYING TO TELL ME, BUT I THINK I HAVE IT ALL RIGHT THIS TIME. FEEL FREE TO MAKE ANY AND ALL COMMENTS SO NO STONE WILL BE LEFT UNTURNED BEFORE I DO WHAT IT IS THAT I HAVE TO DO TO IT TO GET IT VALID FOR SURE. THANKS!
     
    Friday, June 04, 2010 11:18 AM
  • "24ggirl" wrote in message news:70bc6dc0-a53f-48a7-9484-81b0fcfec6f6...
    I have copied and pasted everything you have said below and I'll try my best to answer all of your questions and thoughts to the best of my ability, and still feel free to correct me if you must so that I will fully understand what it is that you are telling me. I believe I understand what it is that you are trying to tell me, but I just want to be 100 percent sure before I do anything with it at all. I will put my answers in parenthesis and all in capital letters so hopefully there will not be any confusion on anyone's part at all and that we'll all be on the same page hopefully. OK, here goes:

    That's where you lost me the first time! - It has NOTHING to do with the disks you already have  (which may or may not be hacked copies of real disks). (THIS IS A COPY OF THE OPERATING SYSTEM FOR THE RECOVERY I BOUGHT FROM DELL AND BELIEVE ME, IT'S THE REAL THING WHICH IS LIKE I ALREADY SAID IS CALLED MICROSOFT WINDOWS XP PROFESSIOAL SERVICE PACK 3)
    WINDOWS 2000 AND WINDOWS XP ARE NOT THE SAME THING!!!
     
    Where on earth did that statement ( this is a copy.....service pack3 ) come from? EVERYTHING you've said up until now has indicated that you have NO disks whatsoever.
    Dell do NOT sell Volume License Software to retail customers - they are not allowed to, by the terms of the license.
     
    If the disk you have came from Dell - then the package should have included a Key specifically for your use - check your paperwork. If you can get that key to validate, the you problems are over, and you can continue as you are presently - at least as far as Windows is concerned. You would still have to address the problems with Office.

     There is no point in validating anything prior to a reinstall - because it will have to be repeated afterwards.
     
    Now suddenly, you mention the WGA Kit!! - have you actually bought it? - or are you contemplating it? - if you do, as you claim, have a set of disks that you bought off Dell, then you don't need a WGA Kit!!
    WHAT EXISTING COPY OF WINDOWS 2000 PROFESSIONAL??? - that was what I was trying to establish in my last post! DO YOU, or do you not, have a WORKING  installation of Windows 2000 Professional on that PC?
    WINDOWS 2000 AND WINDOWS XP ARE NOT THE SAME THING!!!
     
    Read what I've actually said - not what you would like to think I've said - and answer the questions I ask. I personally don't give a damn whether your windows is legal or not - but if it's not legal then I can only tell you how to get it legal. All I ask is honest answers to honest questions, rather than evasion, and changes of story - is that too much?
     
    Please detail the EXACT history as you know it, of Windows on your machine bearing in mind that Win2K and WinXP are NOT the same thing!
     
    There is no point in continuing this discussion if you are unable to - or won't - do that!
     
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 04, 2010 9:14 PM
  • OK, let me do this copying and pasting thing again and hopefully I'll make better since of this mess for you! Again, my answers will be in parenthesis and all in capital letters since you can't make the letters a different color. OK, here goes again:

    WINDOWS 2000 AND WINDOWS XP ARE NOT THE SAME THING!!! (YES, IF YOU READ MY STATEMENTS FROM ABOVE, YOU WOULD HAVE KNOWN ALREADY THAT I FULLY UNDERSTOOD THAT. NOT A BIG MYSTERY TO ME ANYMORE AT ALL. I PROMISE YOU THAT ONE).
     
    Where on earth did that statement ( this is a copy.....service pack3 ) come from? EVERYTHING you've said up until now has indicated that you have NO disks whatsoever. (AGAIN, IF YOU READ MY STATEMENTS ABOVE, I DID INDICATE THAT I DO AND HAVE BOUGHT IT FROM DELL AS A RECOVERY CD ONLY AND NOTHING ELSE!)
    Dell do NOT sell Volume License Software to retail customers - they are not allowed to, by the terms of the license. (I KNEW THAT, BUT THANKS FOR TELLING ME THIS ANYWAY! I DO APPRECIATE IT VERY VERY MUCH!)
     
    If the disk you have came from Dell - then the package should have included a Key specifically for your use - (YES, THAT'S WHAT DELL TOLD ME AS I'VE TOLD YOU ABOVE ALREADY THAT THEY TOLD ME THAT ONCE I USE THE RECOVERY CD, IT WILL CLEAR UP THE WINDOWS VALIDATION ISSUE THAT I HAVE ON THE MACHINE AND THAT IT WILL MAKE THE COPY OF WINDOWS LEGAL BECAUSE IT COMES WITH IT'S OWN LICENSE KEY AND THERE IS NO NEED AT ALL TO ENTER IT MANUALLY AT ALL SINCE IT HAS ONE ON THERE ALREADY, AND WILL BE VALIDATED WHEN I DO A WINDOWS VALIDATION THRU WINDOWS UPDATE AT THAT POINT AND MAKE IT ALL LEGAL FOR ME AND THE MACHINE ITSELF. I SORT OF GOT THIS FROM READING EVERYTHING ABOVE OF HOW THIS WORKS, BUT THOUGHT THAT THERE WAS A WAY TO ENTER THE KEY CODE MANUALLY SO THAT I WOULD NOT HAVE TO SPEND $150 TO GET THE WINDOWS WGA KIT FROM WHAT OTHERS HAVE TOLD ME I MIGHT NEED TO DO, EVEN THOUGH THEY DID NOT KNOW HOW TO DO IT THEMSELVES, WHICH IS WHY I CALLED ON YALLS HELP. EVERYTHING I HAVE READ ABOVE MADE ME THINK THAT I WAS GONNA HAVE TO VALIDATE WINDOWS 1ST WITH THE MICROSOFT WGA KIT AND THEN DO A RECOVERY WITH THE RECOVERY DISK THAT I HAVE, AS LIKE WHOEVER TOLD ME ABOVE THAT IT WOULD NOT WORK AND THAT IT WOULD ONLY BE A COASTER UNTIL I VALIDATED WINDOWS WITH THE MICROSOFT WGA KIT 1ST. PLEASE DO ME A FAVOR AND READ EVERYTHING ABOVE THAT HAS BEEN SAID BETWEEN ALL OF US SO YOU WON'T THINK THAT IT'S ONLY THE WAY THAT I WANT TO BELIEVE IT IN MY OWN HEAD AS YOU SEEM TO SAY HERE IN YOUR STATEMENT TO ME AND THEN YOU'LL SEE MAYBE HOPEFULLY THAT I'M ONLY GOING BY WHAT I HAVE READ AND THAT'S ALL AND NOTHING MORE OR NOTHING LESS. I PROMISE YOU THAT MUCH. WHY WOULD I EVEN BEGIN TO THINK LIKE THIS IS BEYOND MY WILDEST DREAMS ANYWAY. I'M ONLY GOING BY THE INSTRUCTIONS AND NOTHING ELSE SO FAR THAT I HAVE BEEN GIVEN FROM EVERYONE THAT HAS OFFERED TO HELP ME IN THIS MATTER). check your paperwork. If you can get that key to validate, the you problems are over, and you can continue as you are presently - at least as far as Windows is concerned. You would still have to address the problems with Office. (YES, AND LIKE I'VE STATED IN MY LAST STATEMENT TO YOU, I DO FULLY UNDERSTAND THIS. I PROMISE YOU!!!)

     There is no point in validating anything prior to a reinstall - because it will have to be repeated afterwards. (YES, THANKS, I UNDERSTAND THIS TOO FULLY AS WELL ALSO!)
     
    Now suddenly, you mention the WGA Kit!! - have you actually bought it? - or are you contemplating it? (NO, UNLESS I REALLY REALLY NEED TO, TO VALIDATE WINDOWS AND MAKE IT FULLY LEGAL AT THAT POINT IN TIME). - if you do, as you claim, have a set of disks that you bought off Dell, then you don't need a WGA Kit!! (THANKS FOR CLEARING THIS ONE UP FOR ME AS I PUT IN THE STATEMENT ABOVE TO YOU ALREADY IN THIS REPLY, AS THAT'S WHAT I THOUGHT, BUT WANTED TO BE 100 PERCENT SURE SO I WOULD NOT MESS UP ANYTHING AND MAKE IT MORE WORSE ON ME! GOD HELP ME IF I DID!!!)
    WHAT EXISTING COPY OF WINDOWS 2000 PROFESSIONAL??? (THE ONE THAT'S ALREADY ON THERE THAT'S WORKING WITH THE ILLEGAL KEY. DID YOU READ MY REPLY IN MY LAST STATEMENT TO YOU?) - that was what I was trying to establish in my last post! DO YOU, or do you not, have a WORKING  installation of Windows 2000 Professional on that PC? (YES, I DO! AGAIN, DID YOU GET MY LAST REPLY ABOUT THIS? DID YOU EVEN BOTHER TO READ IT AT ALL?) (DON'T MEAN TO BE SARCASTIC TO YOU, BUT YOU MAKE ME THINK YOU HAVE NOT READ ANYTHING AT ALL THAT I HAVE REPLIED TO OR THE WAY THAT I WAS GONNA REPLY TO IT).
    WINDOWS 2000 AND WINDOWS XP ARE NOT THE SAME THING!!! (YES I KNOW! GOT IT! I PROMISE YOU THAT! FULLY UNDERSTOOD!)
     
    Read what I've actually said - not what you would like to think I've said (PLEASE SEE MY REPLIES ABOVE) - and answer the questions I ask. (I HAVE. PLEASE SEE ALL MY REPLIES ABOVE). I personally don't give a damn whether your windows is legal or not - but if it's not legal then I can only tell you how to get it legal. (I UNDERSTAND THIS AS WELL ALSO). All I ask is honest answers to honest questions, (AND I HAVE BEEN AS HONEST AND AS TRUTHFUL WITH YOU AS I POSSIBLY COULD HAVE BEEN! THERE'S TO ME JUST A LOT OF CONFUSION GOING ON HERE.) rather than evasion, (PROMISE YOU I'M NOT AT ALL. WHERE DID YOU GET THAT FROM?) and changes of story (PLEASE SEE EVERYTHING I HAVE REPLIED TO OTHERS AS WELL BEFORE YOU DRAW YOUR OWN CONCLUSIONS ON THIS ONE AS THAT WOULD BE A GREAT HELP TO THE BOTH OF US I'M SURE).- is that too much? (NO, UNLESS YOU ARE NOT WILLING YOURSELF TO AT LEAST DO AS I ASK YOU TO DO AS NICELY AS POSSIBLE. I CAN'T COME THERE AND MAKE YOU READ ANY OF THIS YOU KNOW!) (THAT PART IS ALL UP TO YOU AND NO ONE ELSE FOR THAT MATTER AS I REPLIED BACK TO YOU AND NO ONE ELSE AT THIS POINT!) (NOT MAD AT YOU, JUST TRYING TO CLEAR UP THE UNDERSTANDING YOU SEEM TO HAVE ABOUT ALL OF MY REPLIES AS I ONLY REPLY THE WAY THAT SOUNDS THE MOST LOGICAL TO ME FROM THE ANSWERS I HAVE GOTTEN ALREADY FROM EVERYONE THERE. I JUST DON'T KNOW OF ANY OTHER WAY TO PUT IT AT ALL TO YOU. PLEASE DON'T BE UPSET AT ME AS I'VE GONE THRU QUIET A LOT TRYING TO GET THE RIGHT ANSWERS FROM SOMEONE THAT COULD HELP ME AND THAT'S ALL. NOTHING MORE AND NOTHING LESS! I PROMISE YOU THAT MUCH MY FRIEND!)
     
    Please detail the EXACT history as you know it, of Windows on your machine bearing in mind that Win2K and WinXP are NOT the same thing! (I JUST WISHED THAT YOU WOULD HAVE FOLLOWED ALL OF MY REPLIES FROM PREVIOUS HELP ABOVE IN THE BEGINNING SO YOU WOULD NOT BE ASKING ME THIS ONE. I'LL SAY IT ONE LAST TIME, I BOUGHT THIS MACHINE FROM AN INDIVIDUAL WHO BOUGHT IT FROM SOMEONE ELSE THAT WORKED FOR A COMPANY THAT IS NAMELESS BECAUSE HE DOES NOT EVEN KNOW HIMSELF WHERE IT CAME FROM, ONLY THE INDIVIDUAL HE BOUGHT IT FROM AND DOES NOT KNOW AT ALL WHAT HAPPENED TO THAT PERSON AT ALL. THAT'S IT ON THIS ONE AS THAT'S ALL THAT I KNOW ON IT!) (PLEASE DON'T THINK I'M TRYING TO BE UGLY OR RUDE TO YOU AT ALL AS I'M NOT. I CAN ASSURE YOU THAT MUCH!)
     
    There is no point in continuing this discussion if you are unable to - or won't - do that! (I JUST WISHED I KNEW WHY YOU FEEL I HAVEN'T OR REFUSE TO DO MY PART AS I HAVE.) (HOPEFULLY YOU'LL SEE ALL OF MY REPLIES IN PARENTHESIS AND IN CAPITAL LETTERS ABOVE BEFORE I HEAR FROM YOU AGAIN MY FRIEND. I WOULD APPRECIATE THIS VERY VERY MUCH!) (P L E A S E)!!! THANK YOU!!!
     
    Saturday, June 05, 2010 9:39 AM
  • "24ggirl" wrote in message news:8d7303dc-58e8-4495-b24b-bf502f4bf84a...

    OK, let me do this copying and pasting thing again and hopefully I'll make better since of this mess for you! Again, my answers will be in parenthesis and all in capital letters since you can't make the letters a different color. OK, here goes again:

    OK - now we're getting somewhere :) By the way, it's *extremely* difficult to read text all in upper case - simply enclose your comments in  obvious characters such as ** or && or some such - that way people don't get eyestrain from reading what you say, and give up halfway through like I keep on having to do :)
     
    You're confusing yourself and everyone else again - what you currently have on the system is Windows XP, as evidenced by your MGADiag report. (Windows 2000 doesn't have Activation or Validation requirements).  What the machine was originally sold with was Windows 2000 Professional - which was wiped when Windows XP was installed.
     
    My understanding of your current situation is that you've now bought a set of XP recovery disks from Dell for your machine. This is GOOD news! - because they will have their own built-in key, and may also provide you with your own legal Windows Key, and also all the drivers required for the system itself. PLEASE check the paperwork with the disks - is it for Win2k or for XP??
     
    Do you have a Key that Dell sent you? (25 characters in 5 groups - probably on a  label with a holographic stripe)
     
    If so, you *may* be able to Activate your current system with it (I've never tried it from a  Volume License, so I'm not sure it'll work).
    gives the instructions on what to do, and the download link for the tool to do it with.
     
    If that works, then you're home and dry and can carry on with your new legal system as if it'd been legal all along (but Office will still be non-legal - we can worry about that afterwards)
     
    If you don't have a Key from Dell *for the Windows XP that you say they've sent you* - not for Windows 2000 - or the Product Key Update tool doesn't work in your situation:-
     
    Then you'll have to use the Recovery disks to do a reinstall after backing up your data to external media  - first check with Dell that the disks include their own Key.
     
    The instructions for using the Recovery disks should have come with them - make sure that you read them, and understand them before use! Make sure that you have a valid Key available for them (either actually in the media, or in the documentation that came with it - check with Dell, if there's no Key in the documentation)
     
    If the disks that Dell sent you are for Windows 2000 - you'll have to do a full System Recovery after backing up your data to external media. You should be able to use the Key on the Sticky label to complete the installation if the media don't already have a key built in.
     
     
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 05, 2010 10:55 AM
  • Well your right, we are getting somewhere after all. I really didn't think that you read all of my stuff I sent to you and I was right, but thank you for openly admitting it. Appreciate it! I just hate that I wasted all of my time in trying to get you to understand that I understood what it was that you were telling me. And sorry for the eye strain as you put it. When I normally reply to someone, I copy and paste everything they have told me and put all of my answers in red to make it easier on everyone's part and so that nothing gets left out at all, but as you can see it's virtually impossible to do it this way here. What a very very nice suggestion you could put in here for this, although, I know no one would probably know what to do with it anyway. It would to me, be much easier on everyone's part if they would use it only if they had to for this purpose you know especially if it was sorta lengthy sorta like mine is here. And like I said, I only put my answers in capital letters and parenthesis to separate your stuff from mine as to me this was the only feasible thing I knew to do so that you would know that those were my answers to you. Just glad that your not upset at me anymore and that now you understand why I did what I did here.  And thanks for sharing with me on a better way of answering the questions you asked me to answer for you. Appreciate that too as well also!

    OK, this is what the paperwork says from Dell for the recovery CD: Kit, Software, Overpack, WXPPSP3 Compact Diskette W/documentation, english. I know for a fact that WXPPSP3 stands for Windows XP Professional Service Pack 3 which is what I stated above in previous reply comments made by me already. But like you say, I don't know if it has the License Key on there because I don't have a sticker that came with it, but as far as I know when I talked to them about this situation, they told me that the recovery disk itself has a built in Key Code that will in fact take care of the situation that I have with it right now, but I will call them sometime next week and make sure and verify this once more and tell you the results when I know myself. In the meantime you can send me all of your thoughts you have at present on this situation itself. I don't mind at all! And at the end of the W/where it has the word documentation, I'll just bet you my old hat that is the documentation we're looking for. What do you bet on that one? I'll ask them and see what they say about it and to see if in fact it's safe just to look at that only without messing up my machine for it thinking just by opening up that part of the recovery CD that it would somehow go into recovery automatically, but I don't think that it would, but will check to see to be on the safe side. You know what they say, "It's better to be safe than sorry". If I'm not mistaken, I think the only way that it can go into recovery mode is if when it's booting up with the recovery CD inside is that you have to hit the F11 key or some other F key to get it started if I'm not mistaken, so I don't think that I would have a problem if I just tried and looked at that but will check for sure on that one just to be on the safe side of it all. I think if you right click the drive that it's in and then left click Explore with the recovery CD inside that, that would be the only way that you could look at that documentation that's on there on the recovery CD itself and no other way.

    And by the way, the recovery disk didn't come with instructions on how to do a recovery of the system, but will pay to let them tell me how to recover it if I have to. To me it would be so much worth it to do it this way if I have to just to get the satisfaction and peace of mind from here on in to know that in fact it was handled and  done the correct way to begin with in the very 1st place though.

    And like you say, we'll deal with the illegal Office a little bit later on if we have to. No problem or worries there on my part. Let me know your comments and thoughts once again and thanks for helping me again!

    Sunday, June 06, 2010 9:02 AM
  • "24ggirl" wrote in message news:95effd37-4e89-4f66-b736-335c243716c4...

    Well your right, we are getting somewhere after all. I really didn't think that you read all of my stuff I sent to you and I was right, but thank you for openly admitting it. Appreciate it! I just hate that I wasted all of my time in trying to get you to understand that I understood what it was that you were telling me. And sorry for the eye strain as you put it. When I normally reply to someone, I copy and paste everything they have told me and put all of my answers in red to make it easier on everyone's part and so that nothing gets left out at all, but as you can see it's virtually impossible to do it this way here. What a very very nice suggestion you could put in here for this, although, I know no one would probably know what to do with it anyway. It would to me, be much easier on everyone's part if they would use it only if they had to for this purpose you know especially if it was sorta lengthy sorta like mine is here. And like I said, I only put my answers in capital letters and parenthesis to separate your stuff from mine as to me this was the only feasible thing I knew to do so that you would know that those were my answers to you. Just glad that your not upset at me anymore and that now you understand why I did what I did here.  And thanks for sharing with me on a better way of answering the questions you asked me to answer for you. Appreciate that too as well also!

    OK, this is what the paperwork says from Dell for the recovery CD: Kit, Software, Overpack, WXPPSP3 Compact Diskette W/documentation, english. I know for a fact that WXPPSP3 stands for Windows XP Professional Service Pack 3 which is what I stated above in previous reply comments made by me already. But like you say, I don't know if it has the License Key on there because I don't have a sticker that came with it, but as far as I know when I talked to them about this situation, they told me that the recovery disk itself has a built in Key Code that will in fact take care of the situation that I have with it right now, but I will call them sometime next week and make sure and verify this once more and tell you the results when I know myself. In the meantime you can send me all of your thoughts you have at present on this situation itself. I don't mind at all! And at the end of the W/where it has the word documentation, I'll just bet you my old hat that is the documentation we're looking for. What do you bet on that one? I'll ask them and see what they say about it and to see if in fact it's safe just to look at that only without messing up my machine for it thinking just by opening up that part of the recovery CD that it would somehow go into recovery automatically, but I don't think that it would, but will check to see to be on the safe side. You know what they say, "It's better to be safe than sorry". If I'm not mistaken, I think the only way that it can go into recovery mode is if when it's booting up with the recovery CD inside is that you have to hit the F11 key or some other F key to get it started if I'm not mistaken, so I don't think that I would have a problem if I just tried and looked at that but will check for sure on that one just to be on the safe side of it all. I think if you right click the drive that it's in and then left click Explore with the recovery CD inside that, that would be the only way that you could look at that documentation that's on there on the recovery CD itself and no other way.

    And by the way, the recovery disk didn't come with instructions on how to do a recovery of the system, but will pay to let them tell me how to recover it if I have to. To me it would be so much worth it to do it this way if I have to just to get the satisfaction and peace of mind from here on in to know that in fact it was handled and  done the correct way to begin with in the very 1st place though.

    And like you say, we'll deal with the illegal Office a little bit later on if we have to. No problem or worries there on my part. Let me know your comments and thoughts once again and thanks for helping me again!


    Great - so Dell have sent you a full XPSP3 disk set. That's Good News, especially with the built-in key - this hopefully means that you won't need another key. I doubt it's in the Word doc anyhow - that'll just be the instructions for use. You need to read that carefully before using it.
     
    You will have to back up your data to external media first! I can guarantee you that the first thing the recovery disk does when you say 'Go' is reformat the drive, deleting every scrap of data on it. - so COPY (don't use MS backup - it's notoriously buggy, and will only copy to CD - or any other backup program, because you want to check that the data is definitely readable by testing the backup in another machine ) all your data to DVD or an external Hard drive.  DON'T FORGET your email! Outlook and Outlook Express store their data in very stupid (IMHO) places - use the programs themselves to find out where (the Help is reasonably good in both) If you use something else for email, then find out where that is kept, and back it up - back up you email accounts, make sure that you know all the licence number for the software you have installed, and the reinstall routines (and the installers!)
    etc. etc....
     
    Once you've done that, put the Dell disk in the slot, and reboot to it (as you say, you may have to use F11 or another key to do a one-time boot to CD), and check the options out - you will HAVE to do a full recovery, as your current invalid licence is a Volume, and the Dell licence will be OEM of one form or another, but there may be options to include or exclude other software, such as Anti-Virus. I'd advise using the cleanest install you can - preferably the Operating System and drivers only, with no other software - to reduce the need to uninstall stuff later.
    You can then proceed with the install, and get the rest of your programs re-installed, and the data back where it belongs. Take the opportunity to organise it, and if you're using OE or Outlook for email, import the mail back in - but this time edit the storage location so that it's in a more accessible place, so that if you have to do it again, you don't spend an hour working out  where the stuff is! :)
     
    HTH
     
    HTH
     
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 06, 2010 10:49 AM
  • Hello 24ggirl,

    You wrote, "OK, this is what the paperwork says from Dell for the recovery CD: Kit, Software, Overpack, WXPPSP3 Compact Diskette W/documentation, english. I know for a fact that WXPPSP3 stands for Windows XP Professional Service Pack 3 which is what I stated above in previous reply comments made by me already. But like you say, I don't know if it has the License Key on there because I don't have a sticker that came with it,..."

    If you do not have a Certificate of Authenticity for (CoA) XP Professional from Dell for this computer, you do not have a license to run XP Pro on this computer, regardless of whether or not you have a Dell XP Professional recovery disc.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Sunday, June 06, 2010 12:55 PM
  • "Dan at IT Associates" wrote in message news:15555f80-310c-49a1-853c-5fc83cfd3631...

    Hello 24ggirl,

    You wrote, "OK, this is what the paperwork says from Dell for the recovery CD: Kit, Software, Overpack, WXPPSP3 Compact Diskette W/documentation, english. I know for a fact that WXPPSP3 stands for Windows XP Professional Service Pack 3 which is what I stated above in previous reply comments made by me already. But like you say, I don't know if it has the License Key on there because I don't have a sticker that came with it,..."

    If you do not have a Certificate of Authenticity for (CoA) XP Professional from Dell for this computer, you do not have a license to run XP Pro on this computer, regardless of whether or not you have a Dell XP Professional recovery disc.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97

    Hmm - true, and I missed that point.
    Hopefully, since the disk was apparently purchased from Dell, they also included an appropriate sticker in the package, as they must have known that the machine came with win2k (the Service Number would have told them that, and knowing Dell, they wouldn't do anything without that).

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 06, 2010 1:45 PM
  • Well, sorry it took me so long to get back with you, but I got the people virus that everyone else had and it knocked me out for a while and now I'm finally feeling much better now thank you!

    I did call Dell the other day and they did confirm that in fact that the recovery CD itself does have the key code built in to it, so I guess I'm what you now can call home free for good on this one finally!

    I have a few more questions if you don't mind at all helping me with.

    What I'm fixing to ask you here in no way, shape, or form indicates whatsoever that I am regressing back into my old way of thinking that somehow I can use the sticker that's on the top of the tower to enter that key code itself, but I just had a very curious question for you based on me trying to perform this step from the instructions above from Noel D Paton.

    Just curious, Why is it that when I have the site here which is:

    http://www.microsoft.com/genuine/selfhelp/XPPkuinst.aspx

    I get this error message that says: Product Key update failure. The application has encountered a disk-write error while updating system components. The system may be low on disk space. Please check available disk space [Error: 0x800402c9]

    My question on this one is, why is it telling me that I'm low on disk space, when in fact I have plenty of it?

    How much disk space does it actually require and need in order to perform this step to enter the Key Code manually anyway? Like I said already, just curious.

    You can get upset at me again and say here we go again and I told you so, but how else am I gonna learn and know why unless you just answer me this question out of curiousity only? And saying why is he asking me this when the recovery disk will fix the issue once and for all to begin with. It's fine if you do though. I don't care and fully understand if you do, but I'm just trying to learn something here if that's alright with you and you don't mind at all.

    Being that I've already stated that this machine came with whatever I bought with it, I was just wondering if you can please tell me if there is a way that I can save the Screen Savers and the Desktop Themes that came with it as some of them or just to nice to trash when I do use the recovery disk, as they will be gone forever when I do. I don't want to lose them after I do the recovery. Would I go to My Computer, click (C:) Local Disk, Program Files, or WINDOWS folders to locate for them or would there be an easier way to go about doing this and if so how? Thanks!

     

    Sunday, June 13, 2010 11:49 AM
  • "24ggirl" wrote in message news:26cbd007-d7fd-4336-a0a2-5e3ea1b5b4f6...

    Well, sorry it took me so long to get back with you, but I got the people virus that everyone else had and it knocked me out for a while and now I'm finally feeling much better now thank you!

    I did call Dell the other day and they did confirm that in fact that the recovery CD itself does have the key code built in to it, so I guess I'm what you now can call home free for good on this one finally!

    I have a few more questions if you don't mind at all helping me with.

    What I'm fixing to ask you here in no way, shape, or form indicates whatsoever that I am regressing back into my old way of thinking that somehow I can use the sticker that's on the top of the tower to enter that key code itself, but I just had a very curious question for you based on me trying to perform this step from the instructions above from Noel D Paton.

    Just curious, Why is it that when I have the site here which is:

    http://www.microsoft.com/genuine/selfhelp/XPPkuinst.aspx

    I get this error message that says: Product Key update failure. The application has encountered a disk-write error while updating system components. The system may be low on disk space. Please check available disk space [Error: 0x800402c9]

    My question on this one is, why is it telling me that I'm low on disk space, when in fact I have plenty of it?

    How much disk space does it actually require and need in order to perform this step to enter the Key Code manually anyway? Like I said already, just curious.

    You can get upset at me again and say here we go again and I told you so, but how else am I gonna learn and know why unless you just answer me this question out of curiousity only? And saying why is he asking me this when the recovery disk will fix the issue once and for all to begin with. It's fine if you do though. I don't care and fully understand if you do, but I'm just trying to learn something here if that's alright with you and you don't mind at all.

    Being that I've already stated that this machine came with whatever I bought with it, I was just wondering if you can please tell me if there is a way that I can save the Screen Savers and the Desktop Themes that came with it as some of them or just to nice to trash when I do use the recovery disk, as they will be gone forever when I do. I don't want to lose them after I do the recovery. Would I go to My Computer, click (C:) Local Disk, Program Files, or WINDOWS folders to locate for them or would there be an easier way to go about doing this and if so how? Thanks!

     

    Nah - I'm just chuckling myself silly :)
     
    There, you'll have to ask in the XP Programs forum, about your Themes and screensavers - I use neither, except for having my own background picture, which I change on a very irregular basis (currently it's a NASA picture of the Apollo 11 moon lander just after separating from the orbital module)

    The Key changer is very limited in what it can do - and I suspect that the loader in your system is blocking access to a file that it wants to change, and the changer is interpreting that as being a 'disk full' error, rather than a 'access denied' error.
     
    BTW - how much did Dell charge for the disks (or did I ask that before? - CRS is talking hold <g>)? I see that they are still selling OEM XPSP3 disks in reputable stores, for £70-ish.
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 13, 2010 12:43 PM
  • Dell only charged me $20.00 which included shipping and handling and that was it. I should have told you that in my last reply to you when I gave you what the invoice had on there that you wanted. Oh well. You can only buy these recovery CD's from Dell and only Dell because they will work in only their machines and no one else's they say. Makes sense to me.

    Thanks for letting me know where to get my info for about the Desktop Themes and Screensavers as they are pretty important to me. Appreciate that very very much! I'll bet that's a very very impressive desktop theme that you have! I can just picture it!

    That sounds very very logical to me about the Key changer. "Computers, aren't they great at times for things like this sort of thing when you would think that all along that it would give you the correct error message to begin with in the very very 1st place though now wouldn't you!"?

    But lets say that it needed the disk space like it wants for the key code. Are you telling me that it would be such a small amount of disk space just from what you're telling me here as that's what I'm gathering here from reading what you sent me. Is that right? Would it be in KB or MB?

    In the last paragraph you use the initials BTW, OEM, and CRS. What do they stand for? Forgive me for being so dumb.

    When you say that you can get the XPSP3 disks in reputable stores, which ones are you talking about as I have people that I know of that need some themselves. Thanks.

    And I assume that 70-ish means $70 right?
    Monday, June 14, 2010 9:27 AM
  • "24ggirl" wrote in message news:e71c004c-7755-4dcb-b3b5-1bf1895c833c...

    last paragraph you use the initials BTW, OEM, and CRS. What do they stand for? Forgive me for being so dumb.

    When you say that you can get the XPSP3 disks in reputable stores, which ones are you talking about as I have people that I know of that need some themselves. Thanks.

    And I assume that 70-ish means $70 right?


    BTW= By The Way
    OEM-= Original Equipment Manufacturer
    CRS = Can't Remember S___
    <g>
     
    Nope - I'm in the UK, so it's pounds sterling :)... call it around $100
     
    Reputable - is a whole different ballgame now :)
    AVOID new websites that you find in Google - use names you recognise from the high street/mall, or use Amazon (but NOT the MarketPlace! - that's almost as bad as eBay) or the big names you see in TV ads.
    If a site has pictures of credit-card logos - click on them, and see if they are links If they are, then it may be OK (follow the link, and see where it leads! - if not, then if the site only really takes PayPal, avoid it like the plague! Check SSL certificate details (there should be links from the seal for that).
    Is it a member of a trade organisation? CHECK the membership list!
    BE PARANOID when dealing with money over the web - a counterfeiter will think nothing of waiting a while, and then emptying your bank account! (and some won't wait, either!)

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 14, 2010 10:11 AM
  • Thanks for the info on the cost of the recovery CD's and about where someone could get one and what to look for and to stay away from as well also. You're right about Pay Pal as I've heard so many horror stories about them that it's just not even funny at all! And you're right to be paranoid over the web as well when dealing with kind of money whatsoever! Thanks for the tips!

    I must have been long winded as ususal in my last reply so I'll ask the same questions again and here they are:

    But lets say that it needed the disk space like it wants for the key code. Are you telling me that it would be such a small amount of disk space just from what you're telling me here as that's what I'm gathering here from reading what you sent me. Is that right? Would it be in KB or MB?

    In the last paragraph you use the initials BTW, OEM, and CRS. What do they stand for? Forgive me for being so dumb.

    Thanks again!

    Tuesday, June 15, 2010 9:08 AM
  • "24ggirl" wrote in message news:2f9325d3-8151-4aee-9bdd-e17198341162...

    Thanks for the info on the cost of the recovery CD's and about where someone could get one and what to look for and to stay away from as well also. You're right about Pay Pal as I've heard so many horror stories about them that it's just not even funny at all! And you're right to be paranoid over the web as well when dealing with kind of money whatsoever! Thanks for the tips!

    I must have been long winded as ususal in my last reply so I'll ask the same questions again and here they are:

    But lets say that it needed the disk space like it wants for the key code. Are you telling me that it would be such a small amount of disk space just from what you're telling me here as that's what I'm gathering here from reading what you sent me. Is that right? Would it be in KB or MB?

    In the last paragraph you use the initials BTW, OEM, and CRS. What do they stand for? Forgive me for being so dumb.

    Thanks again!


    Changing the key code in the end uses almost no disk space at all (maybe 8KB) - but the process of changing it can use a few MB.
    .. I answered the abbreviations in my earlier post :)
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 15, 2010 9:30 AM
  • Yes, you did answer the abbreviated question I had in your previous reply to me. I just now saw it on top of that last one. Sorry! DUH TO ME AS USUAL!!! WHAT ELSE CAN I SAY BUT DUH!!!!

    And thanks for answering my question about how much disk space it would actually try and use to change the key code as that's what I thought but wasn't at all sure, but just wanted to be for certain as I'm sure you understand, hopefully.

    Well, believe it or not, I think that about wraps it up for me on my 20 or more questions as I can't think of anything else at all to ask about! Darn it! (No, seriously, just kidding!) Thanks for being so patient and understanding with me. I don't mean to be so difficult though. Please know that! If I think of anything else, you'll be the 1st one to know I'm sure, but hopefully not! Hopefully I'm done for good now and can finally get it recovered with no problem at all, hopefully, but I doubt it seriously! THANK YOU ONCE AGAIN MY FRIEND AND HAVE A GREAT DAY!!! ---24ggirl

    P.S. AND CHEERS AND THANKS TO EVERYONE ELSE THAT CONTRIBUTED THEIR PART AND TOOK THEIR TIME IN HELPING ME OUT WITH THIS ISSUE!!! ---24ggirl

    Wednesday, June 16, 2010 9:29 AM
  • "24ggirl" wrote in message news:2ee03fc3-06b9-4cab-a947-83e2ae7d7de4...

    Yes, you did answer the abbreviated question I had in your previous reply to me. I just now saw it on top of that last one. Sorry! DUH TO ME AS USUAL!!! WHAT ELSE CAN I SAY BUT DUH!!!!

    And thanks for answering my question about how much disk space it would actually try and use to change the key code as that's what I thought but wasn't at all sure, but just wanted to be for certain as I'm sure you understand, hopefully.

    Well, believe it or not, I think that about wraps it up for me on my 20 or more questions as I can't think of anything else at all to ask about! Darn it! (No, seriously, just kidding!) Thanks for being so patient and understanding with me. I don't mean to be so difficult though. Please know that! If I think of anything else, you'll be the 1st one to know I'm sure, but hopefully not! Hopefully I'm done for good now and can finally get it recovered with no problem at all, hopefully, but I doubt it seriously! THANK YOU ONCE AGAIN MY FRIEND AND HAVE A GREAT DAY!!! ---24ggirl

    P.S. AND CHEERS AND THANKS TO EVERYONE ELSE THAT CONTRIBUTED THEIR PART AND TOOK THEIR TIME IN HELPING ME OUT WITH THIS ISSUE!!! ---24ggirl


    You're Welcome - Good Luck!

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 16, 2010 9:45 AM