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Failed to start ocs rtvsvr RRS feed

  • Question




  • Can anyone explain the next moves following th efailure to start the OCS? Failure log is enclosed




     
     

    Office Communications Server 2007 R2 Deployment Log
    Time Logged: 21 May 2009 09:52:55 Expand AllCollapse All

    Action Action Information Execution Result
    Execute Action       Failure
    [0xC3EC79E8] One or more errors occurred while starting services. Please see individual service for more information.
    Starting Service   Service Name: RTCSRV
    Descriptive Name: Office Communications Server Front-End
    Service Status: Error
      Failure
    [0xC3EC79E6] Service failed to start as requested.
    Starting Service   Service Name: RTCACPMCU
    Descriptive Name: Office Communications Server Telephony Conferencing
    Service Status: Error
      Failure
    [0xC3EC79E6] Service failed to start as requested.
    Starting Service   Service Name: RTCIMMCU
    Descriptive Name: Office Communications Server IM Conferencing
    Service Status: Error
      Failure
    [0xC3EC79E6] Service failed to start as requested.
    Starting Service   Service Name: RTCDATAMCU
    Descriptive Name: Office Communications Server Web Conferencing
    Service Status: Error
      Failure
    [0xC3EC79E6] Service failed to start as requested.
    Starting Service   Service Name: RTCAVMCU
    Descriptive Name: Office Communications Server Audio/Video Conferencing
    Service Status: Error
      Failure
    [0xC3EC79E6] Service failed to start as requested.
    Starting Service   Service Name: RTCASMCU
    Descriptive Name: Office Communications Server Application Sharing
    Service Status: Error
      Failure
    [0xC3EC79E6] Service failed to start as requested.
    Starting Service   Service Name: RtcQmsAgent
    Descriptive Name: Office Communications Server Monitoring Agent
    Service Status: Error
      Failure
    [0xC3EC79E6] Service failed to start as requested.
    Starting Service   Service Name: RTCCAA
    Descriptive Name: Office Communications Server Conferencing Attendant
    Service Status: Already running
      Success
    Starting Service   Service Name: RTCCAS
    Descriptive Name: Office Communications Server Conferencing Announcement
    Service Status: Already running
      Success
    Starting Service   Service Name: RTCACD
    Descriptive Name: Office Communications Server Response Group
    Service Status: Already running
      Success
    Starting Service   Service Name: RTCCCS
    Descriptive Name: Office Communications Server Outside Voice Control
    Service Status: Already running
      Success

    DIV1
    Thursday, May 21, 2009 9:20 AM

All replies

  • Hi,

    Sorry, got to start with the basics...

    What's your setup?
    Any helpful information in System, Application or OCS event logs?
    Has it ever worked? If so, has anything changed? If not (most likely I guess as this is a deployment log) then certificate issues or duplicate SPN issues comes to mind, but not guaranteed... make sure the FQDN is in the SN of the cert (internal CA?) and use the SPN tool from the reskit to rule these out.

    HTH,
    Cheers.
    Tim
    Friday, May 22, 2009 8:27 AM
  • I had the problem that the service

    Service Name: RtcQmsAgent
    Descriptive Name: Office Communications Server Monitoring Agent

    did not start. What I can say is that after I added the feature Message queuing and the message queuing server the service came up and is running now.
    let's continue with the configuration.
    GL Markus
    Tuesday, June 16, 2009 10:18 PM
  • Hi,

    when you are running the setup, are you specifing new accounts or using existing.  If you are creating new accounts maybe there is a delay in the account creation for some reason.  Please verify the accounts you are using to start the services under are functioning and the passwords are correct.  Also check your system log after trying to start the services to see if there are any errors there (as stated above).

    Thanks!

    -kp
    Kevin Peters MCSE/MCSA/MCTS/CCNA/Security+ blog: www.ocsguy.com
    Wednesday, June 17, 2009 12:53 AM
  • Sorry for the lack of response, however I have found this software/server to be extereemly difficult to setup and get running and therefore have not been working with it for a while. It would seem to be a simple thing to setup like Hotmail or MSN to be able to register people online within an office I cannot see why this OCS is so difficult. I would add that my IT suppport company also do not have any experience with this 2007 version of the server and are also unable to assist in setting it up.

    THe server seems to work but getting users into the system and logging in is impossible, My client tells me the server is not running, It is I can see it running!!

    I think I will have to look for an alternate, thanks for the assistance
    Thursday, June 25, 2009 12:07 PM
  • Take a look at this article, your service-start failures may be related to a resent OCS patch:
    http://blog.tiensivu.com/aaron/archives/1867-RtcQmsAgent-fails-to-start-on-OCS-2007-R2-server-and-causes-KB-967831-April-2009-update-for-Front-End-Server-components-install-to-fail.html


    Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    Thursday, June 25, 2009 1:11 PM
    Moderator