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Windows 7 Ultimate boxed and sealed turns out to be not genuine!!!!! RRS feed

  • Question

  • I purchased a boxed/sealed copy of Windows 7 Ultimate in December 2010. I installed it and activated it straight away with the product key which was on a bar coded sticker inside the sealed package. I installed the 64bit version. There are two dvds in the box. I now have a message telling me that this Build 7600 is not genuine.

    I have been through the special software that tells you if your product is genuine or not and tried to re input the product key. 

    I feel a fool as I purchased this from ebay UK and now have wasted all of my money. Can someone please confirm with me that Microsoft will give me an exchange original product, if I give them the box and dvd etc. ( I read that they do this somewhere on the  internet). I cannot afford to buy this product again..as it was only slightly cheaper than retail price.  Please help me somebody..as I don't want my pc to be at risk as it my main source of income.

    Thanks in advance,

    • Moved by Darin Smith MS Monday, March 28, 2011 10:14 PM Windows 7 issue moved to Windows 7 forum (From:Windows Vista Validation Issues (Windows Vista))
    Thursday, March 24, 2011 5:32 PM

Answers

All replies

  • Unfortunately, MS have withdrawn the replcaement offer for Windows.

    There are other reason than counterfeiting for an installation to report being non-genuine.....

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, March 24, 2011 7:35 PM
    Moderator
  • Hi Noel,

    Thanks for your quick response. I have downloaded the tool and have the following generated reports;

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-DPFTP-W72HP-6H7RW

    Windows Product Key Hash: dQ/l3f/Q7G0yox+wTQqM7dflCR8=

    Windows Product ID: 00426-068-0841305-86353

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {506AD7EF-88D2-411D-B8B2-C61C689BF3A9}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Rod\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{506AD7EF-88D2-411D-B8B2-C61C689BF3A9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6H7RW</PKey><PID>00426-068-0841305-86353</PID><PIDType>5</PIDType><SID>S-1-5-21-3811643827-1746713282-3647992136</SID><SYSTEM><Manufacturer>Packard Bell BV</Manufacturer><Model>IMEDIA A3520 SP</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>PBCBR00.P27</Version><SMBIOSVersion major="2" minor="5"/><Date>20081120000000.000000+000</Date></BIOS><HWID>46BA3607018400F8</HWID><UserLCID>0C0A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>PacBel</OEMID><OEMTableID>PBDT000F</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-068-084130-00-3082-7600.0000-0832011

    Installation ID: 014696421590610103655376841233857303677145065660516455

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 6H7RW

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 25/03/2011 10:05:34

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 3:24:2011 17:50

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAIABAABAAEAAAACAAAAAQABAAEAonZ0eN+N/9woQpaSipQo0Nz2ANkK88/DXrzI9A==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC PacBel PBDT000F

      FACP PacBel PBDT000F

      HPET PacBel PBDT000F

      MCFG PacBel PBDT000F

      SLIC PacBel PBDT000F

      OEMB PacBel PBDT000F

      INFO PacBel AMDINFO 

      SSDT A M I POWERNOW

     

    That was a straight forward paste as you advised. I thank you again for your help in advance on this matter and look forward see why this has happened.

     

    Friday, March 25, 2011 9:14 AM
  • "Not happy Rod" wrote in message news:dcdd201b-5d11-4f9b-bc1c-58eff3f39be8...

    Hi Noel,

    Thanks for your quick response. I have downloaded the tool and have the following generated reports;

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-DPFTP-W72HP-6H7RW

    Windows Product Key Hash: dQ/l3f/Q7G0yox+wTQqM7dflCR8=

    Windows Product ID: 00426-068-0841305-86353

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    (MODS: please move to the Win7 Genuine forum!)

     
    Your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... 
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 25, 2011 9:28 AM
    Moderator
  • Thanks for that information. According to ebay. A message comes up saying that I can no longer contact the seller as 90 days has passed since the transaction.

    I did however send them a message yesterday which they haven't replied to yet. I have been robbed by someone from England on ebay UK... hard to believe they can get away with selling stuff obviously very well manufactured and imported illegally into the "very well policed UK". I will have to try and contact Ebay and see what they say...nothing probably.

     

    Ironically the product key is on a yellow label that was sealed inside the case and its says. Label not to be sold seperately. The DVDs (32 and 64 bit) also state

    "Do not lend or Make illegal copies"...

    Still hard to understand why I have lost all possible chance of protection from ebay/paypal when Microsoft allowed me to activate my product immediately..then take nearly four months to tell me the copy is illegal.....that to me is lending a helping hand to the counterfeiters... or are the counterfeiters "Microsoft" themselves.

    Thanks for your help...I really don't want to let this go...I want to report this to Microsoft and I WANT them to take some sort of action. I have been robbed trying to buy their genuine product and they want me to pay again for another key???? Ridiculous..daylight robbery considering I had already purchased their system a number of times on various new computers over the years....including this one...which had Vista 32 bit on it...I only wanted to upgrade to use the full potential of 6GB RAM.

    How much money does Bill Gates want? 

    Friday, March 25, 2011 10:00 AM
  • "Not happy Rod" wrote in message news:6e4fa6cd-f083-4016-b309-8b8f20420663...

    Thanks for that information. According to ebay. A message comes up saying that I can no longer contact the seller as 90 days has passed since the transaction.

    I did however send them a message yesterday which they haven't replied to yet. I have been robbed by someone from England on ebay UK... hard to believe they can get away with selling stuff obviously very well manufactured and imported illegally into the "very well policed UK". I will have to try and contact Ebay and see what they say...nothing probably.

     

    Ironically the product key is on a yellow label that was sealed inside the case and its says. Label not to be sold seperately. The DVDs (32 and 64 bit) also state

    "Do not lend or Make illegal copies"...

    Still hard to understand why I have lost all possible chance of protection from ebay/paypal when Microsoft allowed me to activate my product immediately..then take nearly four months to tell me the copy is illegal.....that to me is lending a helping hand to the counterfeiters... or are the counterfeiters "Microsoft" themselves.

    Thanks for your help...I really don't want to let this go...I want to report this to Microsoft and I WANT them to take some sort of action. I have been robbed trying to buy their genuine product and they want me to pay again for another key???? Ridiculous..daylight robbery considering I had already purchased their system a number of times on various new computers over the years....including this one...which had Vista 32 bit on it...I only wanted to upgrade to use the full potential of 6GB RAM.

    How much money does Bill Gates want? 


    Here's my standard spiel on the time-delays involved in tagging abused keys....
     
    For MSDN Keys:-
     
    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.
    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.
    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.
     
    For products sold using a loader:-
    The loader gets around online activation by fooling the computer into thinking that the OS is installed onto the correct machine, by modifying certain files. Because of a number of factors, it's impossible to stop this, so MS came up with the WAT update - which has the ability to scan the relevant files, and detect the use of a loader tool. If the user fully updates the machine, including recommended updates and optional updates, then the WAT update is installed and starts work, and within 3 days, a loader-installed machine will get a notification. However, the WAT update is a voluntary one, at least at the first update run, and can be uninstalled, or refused
    The other time the WAT update is installed, is when you validate Windows for some reason - it is part of the validation process, rather than the activation process. this time, it does the scan immediately, and again this will show as non-genuine if a Loader is present.
    If a user never needs/wants to validate, then they need never install the WAT update, and may never see a non-genuine notification.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 25, 2011 10:39 AM
    Moderator
  • Thanks for that explanation...It still doesn't seem acceptable to me as I have lost money trying to buy a genuine product...I would have been in exactly the same situation if I had deliberately downloaded a pirate version....BUT I DIDN'T.

    Am I now beyond being able to uninstall the WAT update?...yes I don't condone priracy...but what the heck... I paid for the product and I would have no shame going to court about it and Microsoft haven't obviously got a good piracy reporting system offering genuine buyers the chance of a key in return.

    Thanks Noel for your patience in dealing with venting which is aimed solely at Microsoft..and there inability to look after genuine customers.

     

    Friday, March 25, 2011 11:25 AM
  • Hi Rod

    did you manage to get your money back any how? i am in same situation, brought this windows 7 from ebay over 4 months ago when i installed it i checked with microsoft web for genuine and it past the test and now i have massegs on my desktop saying its not genuine, i can't even get money back from ebay seller and paypal wouldn't help as its gone over 90 days but i think this is all microsofts fault they should provide proper results on the day we install the windows as there is no way we can go back to seller after 4 months, and i think they should pay us. i am good at taking rip off people like microsoft to court and if i don't get my money back i will have to. let me know if you still need to make claim so i can advise you how to get your money back through court, no wonder Bill Gates is billionaire!

    Saturday, April 16, 2011 1:48 PM
  • MSDN keys permit simultaneous activation on TEN computers.  That's why the crooks love them. 

    On the day you installed and actived the software the seller had not yet sold sufficient counterfeit copies with your Product Key to trigger any flag at Microsoft that the key might be in use on too many computers.  The crooks are careful not to let the cat out of the bag too soon.  But at some point complaints begin to crop up and the crooks sell a buch of product quickly and disappear.  Then all hell breaks loose.

    On the day you activated there was no way to know at Microsoft that a genuine MSDN product key was going to be used fraudulently so there was no way you should have received a notice then. 

    You see it isn't that the product key isn't genuine, but rather that too many copies are eventually sold by the crooks.  That is what finally alerts Microsoft.  Even then MS has check things out to make sure it is a abused key and that they are not cutting off a legitimate subscriber.  When they determine it is abused they block it and the next time you download something that reguires a WGA check you start getting notifications.  Recently MS updated the Windows Activation Technology software and updating that on Windows Update does the same thing.

    You need to blame the crooks, not Microsoft.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, April 16, 2011 4:16 PM
    Answerer
  • "Raz2011" wrote in message news:57d64673-8b39-475a-aaaf-46c776aa05e1...

    Hi Rod

    did you manage to get your money back any how? i am in same situation, brought this windows 7 from ebay over 4 months ago when i installed it i checked with microsoft web for genuine and it past the test and now i have massegs on my desktop saying its not genuine, i can't even get money back from ebay seller and paypal wouldn't help as its gone over 90 days but i think this is all microsofts fault they should provide proper results on the day we install the windows as there is no way we can go back to seller after 4 months, and i think they should pay us. i am good at taking rip off people like microsoft to court and if i don't get my money back i will have to. let me know if you still need to make claim so i can advise you how to get your money back through court, no wonder Bill Gates is billionaire!


    Please repost your OWN problem in your OWN NEW thread - with an MGADiag report.
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 16, 2011 5:41 PM
    Moderator
  • I am not so happy either. I am in the same situation as you "Not happy Rod". Reading the post from "Cbarnhorst", now I understand how this happened. They make the box look real though. I thought I am getting a genuine product for less. I am not buying software from ebay anymore. I tried the Microsoft support thing but you have to pay $50 to get their support. They already make a lot of money and still want us to pay to get support when we are the victims and we can't get the crooks to give us back our money because it's been months later. They might be under different ebay user name. No one can help us- not MS, ebay or paypal. You're right, some of us can't afford to pay another $200 for the software. I wonder how many are in this situation.  
    Thursday, October 27, 2011 5:41 PM
  • The reason Microsoft is not giving you free support is because they did not sell you the product.  They didn't even make the product.  And of course the people who did make the product aren't about to help you.  It is no different than product counterfeiting in other areas, like perfumes, sports apparel, designer clothes and accessories, etc.   That is truly the meaning of "buyer beware."

    As with all confidence games like this once the horse is out of the barn you cannot recover your money.  There is just no one you can recover it from once the crook is gone and the refund period has expired.  Sad.  Of course the people most vulnerable to this stuff are not the ones who can afford full price so it is usually the case that the victims are the ones who can least afford the loss.

    Tens of thousands of people have been burned by this scam.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Thursday, October 27, 2011 5:50 PM
    Answerer
  • Hi Raz,

    No I didn't get my money back unfortunately..I am still using the non genuine system...I am still not happy with the 'MSDN keys permit simultaneous activation on Ten computers' thing as this obviously leaves genuine microsoft customers wide open...like I said before..if we had intended to get a pirate copy we would have done just that....

    At the end of the day, the big companies like Microsoft should recognise people like us, genuinely intending to buy their programs (albeit slightly cheaper) and getting ripped off because their key activation system is badly designed for security. In history, companies with a bad attitude usually lose out in the end.

     

    Friday, October 28, 2011 8:40 AM
  • Developers are genuine Microsoft customers.  If you persist in buying from questionable sources you will continue to get questionable product.  Blame the crooks.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Friday, October 28, 2011 11:39 AM
    Answerer
  • Developers are genuine Microsoft customers.  If you persist in buying from questionable sources you will continue to get questionable product.  Blame the crooks.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    I wish I knew what you meant by "Developers are Genuine customers." As far as I am concerned I am blaming the crooks!
    Monday, October 31, 2011 1:44 PM
  • You said "I am still not happy with the 'MSDN keys permit simultaneous activation on Ten computers' thing as this obviously leaves genuine microsoft customers wide open" as though you were a genuine Microsoft customer and MSDN subscribers were not.  You do know that MSDN stands for MicroSoft Developer Network, don't you?  Multiple activations are allowed because that meets a need in the software development field just as volume licensing meets a need in enterprise computing.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, October 31, 2011 2:11 PM
    Answerer
  • You said "I am still not happy with the 'MSDN keys permit simultaneous activation on Ten computers' thing as this obviously leaves genuine microsoft customers wide open" as though you were a genuine Microsoft customer and MSDN subscribers were not.  You do know that MSDN stands for MicroSoft Developer Network, don't you?  Multiple activations are allowed because that meets a need in the software development field just as volume licensing meets a need in enterprise computing.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    No I didn't know that MSDN stood for that...As far as I was concerned I was buying something that I thought was made by Microsoft for anyone..I Won't buy software from ebay again. Its a pity Microsoft don't help people who where genuinely trying to upgrade an existing product that they had already bought from microsoft. I had already purchased (for the umpteenth time over the years yet another operating system from Microsoft) which was installed on my current pc..it was 32 bits....I just wanted the 64 bit version. How much money does one have to part with to microsoft in a lifetime ? Thats why I still refer to microsoft as the real crooks.
    Monday, October 31, 2011 2:23 PM
  • How much money does one have to part with to microsoft in a lifetime ?

     

    Not a penny of your money went to Microsoft. It went to the thieves. Microsoft did not manufacture the product you purchased and the MSDN keys were fraudulently obtained

    here are a couple of links to how big a business counterfeit software has become.

     

    http://www.msnbc.msn.com/id/40045602/ns/technology_and_science-the_new_york_times

    http://www.microsoft.com/presspass/press/2007/jul07/07-24CounterfeitingSyndicatePR.mspx  

    Monday, October 31, 2011 2:52 PM
    Answerer
  • You are entitled to save money by purchasing an upgrade license if you so wish.  I am sorry that you got outsmarted by the crooks.  So did I a year ago.  But I understand that I had gotten carried away about trying to save some money by taking advantage of a "bargain".  The seller had great ebay feedback and I thought I would try an out-of-channel purchase just once.  It didn't work, I swallowed my pride, and I bought a legit copy from the Microsoft Store.  I had read lots of warnings about avoiding fake software over the nearly thirty years of buying Microsoft products.  I knew better.  I had myself to blame, not Microsoft.  No one should expect Microsoft to make good on a product they had no part in making or selling any more than one should expect the Treasury Department to make good on counterfeit money you might get stuck with.  The world just does not work like that.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, October 31, 2011 2:53 PM
    Answerer
  • You are entitled to save money by purchasing an upgrade license if you so wish.  I am sorry that you got outsmarted by the crooks.  So did I a year ago.  But I understand that I had gotten carried away about trying to save some money by taking advantage of a "bargain".  The seller had great ebay feedback and I thought I would try an out-of-channel purchase just once.  It didn't work, I swallowed my pride, and I bought a legit copy from the Microsoft Store.  I had read lots of warnings about avoiding fake software over the nearly thirty years of buying Microsoft products.  I knew better.  I had myself to blame, not Microsoft.  No one should expect Microsoft to make good on a product they had no part in making or selling any more than one should expect the Treasury Department to make good on counterfeit money you might get stuck with.  The world just does not work like that.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
     Microsoft should take into account that sometimes the buyer expects that a software product produced by a giant such as them could not be counterfieted so easily and would have taken measures to ensure that people could not have been fooled out of their money in that companies name. BTW to say not a penny of my money went to Microsoft is wrong....only for that purchase it didn't....all of the  software I have bought off Microsoft over the years was money into their bank account...unfortunately they didn't spend it well to protect their own product from thieves.
    Monday, October 31, 2011 4:52 PM
  • "Microsoft should ... ensure that people could not have been fooled out of their money...."

    You should expect to be fooled if you buy out of channel.  Microsoft does not endorse purchasing Windows from any unauthorized sellers.  Like all other manufacturers, Microsoft warrantees against defective product but not against defective buyer decisions.  You seem to think that your past purchase history entitles you to special consideration.  Why?  Does your grocer or automaker do that?  Operating systems are just ordinary expense like TVs and cellphones.  Microsoft offers you a price break on upgrade licenses as a means of compensating you for value remaining in licenses you have already purchased but no one does "frequent flyer miles" on software.

    The only defense from crooks is still Buyer Beware.  When we make mistakes like this we make the best of a bad situation and move on.

    Have you read Noel's sticky at the top of this page?

    http://social.microsoft.com/Forums/en-US/genuinewindows7/threads


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, October 31, 2011 6:58 PM
    Answerer
  • Wow! That really cracks me up! Folks who go looking for software on the cheap, get ripped off and expect Microsoft to make good on it? And contend that its Microsoft's fault because they don't make their software secure enough that counterfeiters can't copy and sell it? Hahahaha! That is *too* funny! Would you buy a Ford Mustang off of some shady dude off of the street? And then turn around and blame FORD when it turns out to be junk or salvage? AND expect them to "make good on it" by giving you a new one? Hahahahah That really IS funny!  Bottom line is, MSDN keys are multiple PC keys and you got owned by a scammer...Don't blame Microsoft because you didn't put forth your due diligence when spending your hard earned money...and the fact that they are a large, wealthy company has no bearing on a simple transaction like this...they didn't rip you off...the scammer did...so go after him!

    hahahah...at least he didn't threaten to buy a Mac.....8)

    Monday, October 31, 2011 8:27 PM
  • @TrailbossNJ

    Editorialize in a blog.  When replying in the forums address the poster you are replying to, whether the OP or someone who has replied to you, the OP, or someone else in the thread.  All of your comments are true but the voicing is wrong and likely to lead to flaming.   


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Monday, October 31, 2011 8:37 PM
    Answerer
  • @TrailbossNJ

    Editorialize in a blog.  When replying in the forums address the poster you are replying to, whether the OP or someone who has replied to you, the OP, or someone else in the thread.  All of your comments are true but the voicing is wrong and likely to lead to flaming.   


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    My apologies Colin. I am simply floored when people try to abrogate their responsibility to look out for themselves...What can I say: I wear my heart on my sleeve and it makes me a bit abrasive.
    Monday, October 31, 2011 9:17 PM
  • Not a biggie.  Just protocol.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, October 31, 2011 9:47 PM
    Answerer
  • Wow! That really cracks me up! Folks who go looking for software on the cheap, get ripped off and expect Microsoft to make good on it? And contend that its Microsoft's fault because they don't make their software secure enough that counterfeiters can't copy and sell it? Hahahaha! That is *too* funny! Would you buy a Ford Mustang off of some shady dude off of the street? And then turn around and blame FORD when it turns out to be junk or salvage? AND expect them to "make good on it" by giving you a new one? Hahahahah That really IS funny!  Bottom line is, MSDN keys are multiple PC keys and you got owned by a scammer...Don't blame Microsoft because you didn't put forth your due diligence when spending your hard earned money...and the fact that they are a large, wealthy company has no bearing on a simple transaction like this...they didn't rip you off...the scammer did...so go after him!

    hahahah...at least he didn't threaten to buy a Mac.....8)

    I didn't really expect to get flamed down here of all places! Not surprising how the bad mannered act behind a computer.

    Thanks Colin for your help. Pity everyone isn't as polite as you..I Understand what you have said and I am embarrassed with my stupidity. In future when finances are better I will buy the real thing.

    Thanks again.

    Tuesday, November 1, 2011 11:42 AM
  • You're welcome. 
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, November 1, 2011 2:04 PM
    Answerer