Hi, birdlady251.
I highly recommend you go to the following web page and find the contact information for your local Microsoft Regional Service Center (MRSC). They can help you figure out your email address, your MCP ID, your certification transcript, and more.
https://www.microsoft.com/en-us/learning/help.aspx
If you are having any trouble loading the web page, be sure to try another web browser such as Google Chrome or Mozilla Firefox.
Alternately, you an also send an email to mcphelp@microsoft.com
Good luck!
Best wishes, Davin Mickelson