Unable to use windows update RRS feed

  • Question

  • When i attempt to go to windows update, I receive an error message that says that i need IE 5 or better.
    i have downloaded and installed IE7
    the registry value correctly displays my version number
    and yet, i still receive the same error message
    before this, i was able to get on the site, but so some reason, i did not pass validation (i have a genuine copy)?
    1) are the two problems related?
    2) anyone know a way to fix them?
    any help would be appreciated.
    Sunday, February 22, 2009 10:41 AM


  • Hello Soandos,

    Please run the Microsoft Genuine Advantage Diagnostic Test (MGADT) so that I may analyze the results.

    By clicking the link below, you will download the MGADT.  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:


    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows XP.

    1. What edition/version of Windows XP is titled?

    ·         Home

    ·         Professional

    ·         Media Center

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:


    NOTE: The data collected with the Microsoft Genuine Advantage Diagnostic Tool does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you.


    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, February 26, 2009 6:06 PM
    Monday, February 23, 2009 7:05 PM