You're off topic for this forum, which is dedicated to Windows Live OneCare.
Support for Windows Live Hotmail
http://windowslivehelp.com/Default.aspx
Support for MSN or paid Hotmail Plus - http://support.msn.com/
I think, however, that your issue may be with your Billing profile or with your browser settings. It may be as simple as changing your default language in Internet Explorer. Tools/Internet Options/Language - make sure English/Canada is set as default.
If your LiveID profile is incorrect, change it at http://account.live.com
If none of that helps, use the support links above.
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator