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Vista Home Premium, accidental downgrade/ deleted files RRS feed

  • Question

  •  I have an HP laptop with Vista Home Premium pre-installed on it. Today i tried to upgrade my version with the windows anytime ugrade cd that i got with my computer. after i popped it in, it did its thing and restarted when it was finished. When i logged back on all my file were deleted, i checked the computer information and it said i still had Vista Home Premium, but it appeared as thoug i had Home Basic instead. I didn't have windows Aero anymore, however it decided to keep windows Media Center. Also i tried to adjust my screen resolution, but it had gotten rid of the option of a 1220x800 or so resolution, which i normally had, and instead the largest one was 1024x768. Also my wireless internet has stopped woking.

    So basically I'm stuck with a confused computer, and an even more confused me. Somebody please provide some assistance.
    Tuesday, September 9, 2008 4:48 AM

Answers

  • Hi v.minich,

    I am not exactly sure about the steps you took for the upgrade.
    In anycase, i won't be able to comment on that.

    However, for your video card, it may just be a simple case of you not having the right video card drivers. Check your drivers.
    Dennis Chung | IT Pro Evangelist | Microsoft Singapore
    http://pingdennis.com
    Monday, September 22, 2008 9:20 AM

All replies

  • Hi v.minich,

    I am not exactly sure about the steps you took for the upgrade.
    In anycase, i won't be able to comment on that.

    However, for your video card, it may just be a simple case of you not having the right video card drivers. Check your drivers.
    Dennis Chung | IT Pro Evangelist | Microsoft Singapore
    http://pingdennis.com
    Monday, September 22, 2008 9:20 AM
  • Hi v.minich,

    I am not exactly sure about the steps you took for the upgrade.
    In anycase, i won't be able to comment on that.

    However, for your video card, it may just be a simple case of you not having the right video card drivers. Check your drivers.
    Dennis Chung | IT Pro Evangelist | Microsoft Singapore
    http://pingdennis.com
    Monday, September 22, 2008 9:20 AM