Slow performance on CRM 2011 RRS feed

  • Question

  • Hi guys,<o:p></o:p>

    I have a deployment where I have 3 servers, and it’s
    working fine, but sometimes when you open crm for the first time it takes
    around 10-15 sec, and it’s like when it is cashed, it works fine, but if you
    leave machine for like 30 min and click on contacts it takes again 10-15 sec.<o:p></o:p>

    As far I can see on server, everything is fine with
    CPU+RAM and there is only like 10 users using it right now.

    They all connect via web-browser.<o:p></o:p>

    any idea?<o:p></o:p>

    Thursday, March 8, 2012 2:06 PM


All replies

  • Unfortunately, there could be a thousand causes for the poor performance of a CRM deployment, so it's quite difficult to troubleshoot through a forum. Have you tried following the guidance offered in this white paper from Microsoft: https://www.microsoft.com/download/en/details.aspx?id=27139?

    Neil Benson, CRM Addict and MVP at Customery Ltd. Join me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Thursday, March 8, 2012 3:34 PM
  • I would use Fiddler2 to monitor the web requests and see if all of the JavaScript and other web resources are being returned on each request.  That is the issue I have run in to the most with performance is that CRM returns VARY: * in the response which tells IE to not cache the file. Without caching you may see two dozen requests and over a MB of data transmitted when you open a record.  I have a similar issue right now with going offline on Outlook, it doesn't seem to make sense that to view 40 leads we need to transmit 45mb of data - but maybe thats just me.
    Thursday, March 8, 2012 4:04 PM
  • Check out this

    Carsten Groth http://carstengroth.wordpress.com Microsoft Dynamics Certified Technology Specialist

    Thursday, March 8, 2012 4:21 PM
  • An addition to Carsten post, here is an older article how to enable Kerberos. Related with the same concept reducing the authentication round-trips.


    Visit my blog for CRM material, improving performance, kerberos, IFD, development tips, etc. :) http://quantusdynamics.blogspot.com

    • Marked as answer by iCRM Monday, March 26, 2012 8:21 AM
    Thursday, March 8, 2012 9:15 PM