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used trial version, bought the regular version, had problems with computer, tried to download the new version after restoring computer & it gave me an error code 0044-80070002.

Monday, November 10, 2008 8:10 PM

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That error typically means that there are bits of OneCare from a previous installation still on the PC. Use the Cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

If the problem persists after using the tool, please contact support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Tuesday, November 11, 2008 1:58 AM

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