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Volume License Issue RRS feed

  • Question

  • I installed Vista with my company provided DVD (w/ Key).  I was able to use Vista with no problem for a while.  Now, I can't log in due to invalid key.  Help please!

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Cached / Grace status: (N/A, hr = 0x80004005) / (N/A, hr = 0x80004005)
    Windows Product Key: *****-*****-*****-*****-8HM9F
    Windows Product Key Hash: VKC/nhExRjz0yRSz9T0kMfgIoUY=
    Windows Product ID: 55041-026-8433917-71769
    Windows Product ID Type: 7
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Volume KMS Server
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: {AF64EE65-672E-4D1A-9DAD-3F22B13D3CFB}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80004005) / 0x0 / (N/A, hr = 0x80004005)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AF64EE65-672E-4D1A-9DAD-3F22B13D3CFB}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-026-8433917-71769</PID><PIDType>7</PIDType><SID>S-1-5-21-1581512931-203791071-3680764205</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI DELUXE ACPI BIOS Revision 1016</Version><SMBIOSVersion major="2" minor="3"/><Date>20051201000000.000000+000</Date></BIOS><HWID>1E313507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5483DC31C958586</Val><Hash>+m68GeMnKfUD+wN9eg+s+8uF2mQ=</Hash><Pid>89388-707-4149433-65035</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Friday, July 6, 2007 9:18 PM

Answers

  • This volume license key requires access to a Key Management Server (KMS) to activate.  Please contact your network administrator for help in getting this activated and validated.

     

    Thanks,

     

    Monday, July 16, 2007 6:30 PM