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Cannot validate vista ! RRS feed

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    Hi,
    I can not validate Vista and I dont know why.
    I dont have any start button, I only can be on firefox.
    here is my report. thanks for the help !



    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-9DKYC-FDG3K-3FTT3
    Windows Product Key Hash: XeT0Hs4RDHnT4Fcw8fLQa4H0LQU=
    Windows Product ID: 89578-OEM-7332157-00166
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {AD9CBF64-FFB0-4D8B-A854-FA34FDE09A71}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error: M:20090601125236492-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215]
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18215]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AD9CBF64-FFB0-4D8B-A854-FA34FDE09A71}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3FTT3</PKey><PID>89578-OEM-7332157-00166</PID><PIDType>2</PIDType><SID>S-1-5-21-254985652-478886281-2987105801</SID><SYSTEM><Manufacturer>LG Electronics</Manufacturer><Model>R700-X.AP03A9</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080303000000.000000+000</Date></BIOS><HWID>1F303507018400F8</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LGE   </OEMID><OEMTableID>LGPC    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAOBnAAAAAAAAYWECAASwcpxBqMJ2Y+LJAdArSr9MLECc5R83cvYPeMzNDOSOavWxefpvvJPmnrawBK9BZ6Z9mI7p4OhfgFW0cCNEX9TKgNw+bFnxMO1njX/BNN5v48Kked21sP+tGUq2qiy06+216T3+3YpHs/4iZ+S8PGJVzATbEeSmtmHv23GaQUUogaFO7xGwZOZnh8mbNKSqzmEoZxPMqvgdiGIQOT9vjSLV9dzF//x4MzHjERY739K4RntnJuuCK5mcvyD6FD+H42LONFuEf/t7KSRqsDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMiFZPC9wJe/GBePeAMymF4Yuw2Dk9sytCU4sI4LAUXPcjRF/UyoDcPmxZ8TDtZ41/B5nufBIAKHwiPHhQYTxT4KostOvttek9/t2KR7P+ImfkvDxiVcwE2xHkprZh79txmkFFKIGhTu8RsGTmZ4fJmzSkqs5hKGcTzKr4HYhiEDk/b40i1fXcxf/8eDMx4xEWO9/SuEZ7ZybrgiuZnL8g+hQ/h+NizjRbhH/7eykkarAzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

    Licensing Data-->
    Software Licensing service is not running.

    HWID Data-->
    HWID Hash Current: QgAAAAIAAwABAAEABAADAAAABAABAAEAeqgehLhZixz+9TZcRoM0WAo/3wjm/mZ48vSqTQ6vON0m6SrsrFYMsEbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LGE           LGPC   
      FACP            LGE           LGPC   
      HPET            LGE           OEMHPET
      MCFG            LGE           LGPC   
      SLIC            LGE           LGPC   
      OEMB            LGE           LGPC   
      SSDT            PmRef        CpuPm


    Monday, June 1, 2009 11:21 AM

Answers

  • Question
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    Morning Makhno,


    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->

    File Scan Data-->
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215]
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18215]
     

    This means the file has been Tampered, Modified or has become Corrupt. Vista sees this as an attack to bypass its Licensing security.

    To resolve the issue, you need to either repair or replace the file with a known-good one (of the proper file version)

     

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Go to Control Panel

    3)    On the left hand side of the Control Panel window, Click on "Classic View"

    4)    Double-click "Backup and Restore Center"

    5)    On the left hand side of the window, click "Repair Windows using system restore"

    6)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    7)    Click the "Next" button.

    8)    Reboot back into Normal mode

    9)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.


    Thank you,


    Stephen :-)
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Proposed as answer by Stephen Holm Monday, June 1, 2009 6:27 PM
    • Marked as answer by Stephen Holm Monday, June 1, 2009 6:27 PM
    Monday, June 1, 2009 6:26 PM

All replies

  • Question
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    Morning Makhno,


    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->

    File Scan Data-->
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215]
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18215]
     

    This means the file has been Tampered, Modified or has become Corrupt. Vista sees this as an attack to bypass its Licensing security.

    To resolve the issue, you need to either repair or replace the file with a known-good one (of the proper file version)

     

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Go to Control Panel

    3)    On the left hand side of the Control Panel window, Click on "Classic View"

    4)    Double-click "Backup and Restore Center"

    5)    On the left hand side of the window, click "Repair Windows using system restore"

    6)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    7)    Click the "Next" button.

    8)    Reboot back into Normal mode

    9)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.


    Thank you,


    Stephen :-)
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Proposed as answer by Stephen Holm Monday, June 1, 2009 6:27 PM
    • Marked as answer by Stephen Holm Monday, June 1, 2009 6:27 PM
    Monday, June 1, 2009 6:26 PM
  • Question
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    Hi, thank you for the quick answer.

    MY computer did't create any backups so I cant restore it.

    and when I try to open this page (%windir%\system32\),
    it takes me on this wiki page for some strange reason (http://fr.wikipedia.org/wiki/Windir)

    Now I have no idea what to do :(
    Tuesday, June 2, 2009 9:40 AM
  • Question
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    Makhno,

    Don't put http: in front and try again.


    Thank you

    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Tuesday, June 2, 2009 5:49 PM