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I installed genuine Vista over 3 years ago...but now "This copy of Windows is not activated" RRS feed

  • Question

  • I installed genuine Vista over 3 years ago. Activated the OS and passed every Genuine test put 
    forth by Microsoft since then.
    After several BSOD "error 0x0000001D" and reboots I get a explorer.exe error and following the 
    restart of explorer.exe the "You may be a victim of software counterfeiting" warning pops up. It 
    also states "Windows DreamScene is not working" I don't know what that is and don't think I ever 
    used it. I also updated IE to vertion 9 just prior to all my challenges...is crashes now, what else can go wrong?
    Event Errors:
    .Control Panel/System "This copy of Windows is not activated"
    .VDS Basic Provider Unexpected failure. Error code: 2@01050005
    .Windows Servicing identified that package Internet Explorer 9_en-US(Language Pack) is not applicable for this system
    At this point I'm afraid to reboot my computer for fear that I will lose what little function I 
    have because Microsoft will disable everything when it reboots.
    There's no doubt in my mind the software is genuine, I installed it and activated it. Why did 
    this happen and is there anything I can do to resolve the problem, without losing all the 
    software already installed. 
    This computer has been used daily for nearly 4 years and other then getting a little long in the 
    tooth until this glitch worked reasonably well.
    Avast antivirus updates daily and is kept current.
    Can anyone tell me:
    1. What will happen when I reboot?
    2. If it reboots in Reduced Functionality Mode what can I do to correct this?
    3. Any idea what has happened, because the problem is not bogus sofware?
    4. Can I resolve this error?
    A great illustration the last days of VISTA and the way I feel about it.
    http://www.youtube.com/watch?v=ExeyrNZwzwQ
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Application Error" /> 
      <EventID Qualifiers="0">1000</EventID> 
      <Level>2</Level> 
      <Task>100</Task> 
      <Keywords>0x80000000000000</Keywords> 
      <TimeCreated SystemTime="2011-04-10T23:24:56.000Z" /> 
      <EventRecordID>139008</EventRecordID> 
      <Channel>Application</Channel> 
      <Computer>Office-01</Computer> 
      <Security /> 
      </System>
    - <EventData>
      <Data>iexplore.exe</Data> 
      <Data>9.0.8112.16421</Data> 
      <Data>4d76255d</Data> 
      <Data>unknown</Data> 
      <Data>0.0.0.0</Data> 
      <Data>00000000</Data> 
      <Data>c0000005</Data> 
      <Data>028d0d90</Data> 
      <Data>f70</Data> 
      <Data>01cbf7d64ca1aa3b</Data> 
      </EventData>
      </Event>
    Monday, April 11, 2011 3:58 PM

Answers

  • "USASww" wrote in message news:0031afc0-a8ec-4efd-86cb-abe2c289138d...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-TD6W6-QCPWK-GH8DK
    Windows Product Key Hash: susxBPhPkrrbSD0KrU5iMqfGthk=
    Windows Product ID: 89587-448-2184857-71193
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {3CC9C913-28F2-4FBA-A446-B165DAD91C71}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: M:20110406080144445-
    Validation Diagnostic: 
    Resolution Status: N/A
     

    Not a pretty sight! - one would normally expect the SPSYS.log content to be a single line.
    Vista is in, what we call a 'Mod-Auth' Tamper state.  There are 2 types of Mod-Auth tampers.
     
    1)    A critical system file was modified On Disk - What this means is that the file, located on the hard drive, was modified in some way. This can be caused by a malicious program (spyware, malware, virus) or by manual file modification (by a user of the system). There is also a very small chance that an Update may fail in mid-update and cause this type of issue. As a safety mechanism, Updates are made so that if they fail, they roll back any updating that was done before the failure, but there is an off-chance that the roll back did not occur.
     
     
     
    2)    A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way and is caused by a running program that is incompatible with Vista.
     
     
     
      Because there is No Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, we know that your issue is an In Memory Mod-Auth and therefore caused by an incompatible program. This means there is a program install and Running that is trying to access parts of the OS that Vista does not allow, which by definition, means it is incompatible with Vista.
     
    NOTE: We have seen an increase in this type of issue and we believe it is unlikely that software writers are still making programs that are incompatible with Vista. Instead, we believe that a majority of the issues are being caused by Malware that are doing the same things (on purpose) as incompatible programs do (by accident).
     
     
     
      In addition to why a Mod-Auth occurs, it's also important to understand how Vista detects a Mod-Auth event. There is a Service that runs in Vista that detects a Tamper to a Critical System file. But this Service runs randomly, so if you were to install an incompatible program and run it, Vista (most likely) would not immediately enter a Mod-Auth  State and it could take some time for the Mod-Auth to be detected. The important point to note is that the moment Vista detects the Mod-Auth, you know that the program that is causing the Mod-Auth, is currently running.
     
     
     
       Below I have provided a number of steps to help you identify the program that is causing the tamper:
     
      First, go to http://support.microsoft..com/kb/931699/ and confirm that you do not have any of the programs known to cause this type of issue.
     
      Second, in your Diagnostic report above, you can see the line that starts with 'TTS Error:' followed by a bunch numbers: M:20110406080144445- This is the Tamper Time Stamp and it breaks down like this:
     
        (year)  (month) (day) (time in 24format) (millisecond)
    M:2011      04       06             0801                44445      -
    Now that you know the time of the tamper, you can now try to connect that time with a program.
     
    1)    Login to Vista and select the option that launches an Internet Browser
     
    2)    Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter
     
    3)    When asked if you want to Open or Save this file, select Open
     
    4)     In the left hand panel, click Reliability Monitor
     
    5)    Click on the “System Stability Chart” above the date 6th April 
     
    6)    Below the chart, in the “System Stability Report” section look at the report titled "Software (Un)Installs for 6th April "
     
    7)    Look for any program that shows "Application Install" in the 'Activity' column.
     
    8)    Since the process that detects Tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Vista to a Tamper State. Because of this, please repeat steps 5) thru 7) for the dates 3-5 April  (or around the date the issue first occurred)
     
      This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue. Unfortunately, if you installed the program at some time in the past, but didn’t run it till now, this process may not be helpful.  The removal of any application you may have installed recently could go a long way to troubleshooting this issues.
     
     
     
    Note: Since everyone has different programs installed on their computer, it is extremely hard for support to figure out what program is causing the problem, but if you still need assistance in identifying the Incompatible Program, please create a no cost support request at http://go.microsoft.com/fwlink/?linkid=52029
     
    Also Note: it has been found that Malware, such as Viruses and Trojans, can also be incompatible with Vista and can cause an In Memory Mod-Auth. A number of users (that were experiencing your same issue) have confirmed that a Malware infection was the cause. If you follow the above steps and cannot find a program that is causing the Mod-Auth, you may want to investigate if a Virus, Worm or Trojan may be to blame. You can contact PC Safety, which is a Microsoft group, which provides free assistance with Malware infections. I encourage you to use the ‘Windows Live Safety Scan for Windows Vista’ (http://onecare.live.com/site/en-us/center/whatsnew.htm) before contacting PC Safety.
     
    PC Safety:
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, April 14, 2011 12:05 AM
    Monday, April 11, 2011 8:54 PM
    Moderator

All replies

  • "USASww" wrote in message news:89884fba-8fde-4709-8ba6-9b38419c0f38...
    I installed genuine Vista over 3 years ago. Activated the OS and passed every Genuine test put 
    forth by Microsoft since then.
     

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 11, 2011 6:18 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-TD6W6-QCPWK-GH8DK
    Windows Product Key Hash: susxBPhPkrrbSD0KrU5iMqfGthk=
    Windows Product ID: 89587-448-2184857-71193
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {3CC9C913-28F2-4FBA-A446-B165DAD91C71}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: M:20110406080144445-
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\bruce\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3CC9C913-28F2-4FBA-A446-B165DAD91C71}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GH8DK</PKey><PID>89587-448-2184857-71193</PID><PIDType>5</PIDType><SID>S-1-5-21-1813854444-2865147335-3122851805</SID><SYSTEM/><BIOS/><HWID>EF303507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 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
    Licensing Data-->
    Software Licensing service is not running.
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current: RgAAAAIABgABAAQAAwACAAAAAgABAAEAln1oQn7IFT+YshifWtl05oj94l8oe9gIJFvOcFDJ/qzy9Hf2GuxMNpQhrFaA1w==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC GBT   GBTUACPI
      FACP GBT   GBTUACPI
      HPET GBT   GBTUACPI
      MCFG GBT   GBTUACPI
      SSDT PmRef CpuPm
    Monday, April 11, 2011 8:26 PM
  • "USASww" wrote in message news:0031afc0-a8ec-4efd-86cb-abe2c289138d...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-TD6W6-QCPWK-GH8DK
    Windows Product Key Hash: susxBPhPkrrbSD0KrU5iMqfGthk=
    Windows Product ID: 89587-448-2184857-71193
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {3CC9C913-28F2-4FBA-A446-B165DAD91C71}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error: M:20110406080144445-
    Validation Diagnostic: 
    Resolution Status: N/A
     

    Not a pretty sight! - one would normally expect the SPSYS.log content to be a single line.
    Vista is in, what we call a 'Mod-Auth' Tamper state.  There are 2 types of Mod-Auth tampers.
     
    1)    A critical system file was modified On Disk - What this means is that the file, located on the hard drive, was modified in some way. This can be caused by a malicious program (spyware, malware, virus) or by manual file modification (by a user of the system). There is also a very small chance that an Update may fail in mid-update and cause this type of issue. As a safety mechanism, Updates are made so that if they fail, they roll back any updating that was done before the failure, but there is an off-chance that the roll back did not occur.
     
     
     
    2)    A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way and is caused by a running program that is incompatible with Vista.
     
     
     
      Because there is No Mismatched files listed under the "File Scan Data-->" line of your Diagnostic Report, we know that your issue is an In Memory Mod-Auth and therefore caused by an incompatible program. This means there is a program install and Running that is trying to access parts of the OS that Vista does not allow, which by definition, means it is incompatible with Vista.
     
    NOTE: We have seen an increase in this type of issue and we believe it is unlikely that software writers are still making programs that are incompatible with Vista. Instead, we believe that a majority of the issues are being caused by Malware that are doing the same things (on purpose) as incompatible programs do (by accident).
     
     
     
      In addition to why a Mod-Auth occurs, it's also important to understand how Vista detects a Mod-Auth event. There is a Service that runs in Vista that detects a Tamper to a Critical System file. But this Service runs randomly, so if you were to install an incompatible program and run it, Vista (most likely) would not immediately enter a Mod-Auth  State and it could take some time for the Mod-Auth to be detected. The important point to note is that the moment Vista detects the Mod-Auth, you know that the program that is causing the Mod-Auth, is currently running.
     
     
     
       Below I have provided a number of steps to help you identify the program that is causing the tamper:
     
      First, go to http://support.microsoft..com/kb/931699/ and confirm that you do not have any of the programs known to cause this type of issue.
     
      Second, in your Diagnostic report above, you can see the line that starts with 'TTS Error:' followed by a bunch numbers: M:20110406080144445- This is the Tamper Time Stamp and it breaks down like this:
     
        (year)  (month) (day) (time in 24format) (millisecond)
    M:2011      04       06             0801                44445      -
    Now that you know the time of the tamper, you can now try to connect that time with a program.
     
    1)    Login to Vista and select the option that launches an Internet Browser
     
    2)    Type into the browser address bar: %windir%\system32\perfmon.msc and hit Enter
     
    3)    When asked if you want to Open or Save this file, select Open
     
    4)     In the left hand panel, click Reliability Monitor
     
    5)    Click on the “System Stability Chart” above the date 6th April 
     
    6)    Below the chart, in the “System Stability Report” section look at the report titled "Software (Un)Installs for 6th April "
     
    7)    Look for any program that shows "Application Install" in the 'Activity' column.
     
    8)    Since the process that detects Tampers runs randomly, it can take up to 3 days for the process to detect the tamper and set Vista to a Tamper State. Because of this, please repeat steps 5) thru 7) for the dates 3-5 April  (or around the date the issue first occurred)
     
      This could tell you what programs were installed on or around the Tamper date and should help you narrow down the possible programs that could be causing the issue. Unfortunately, if you installed the program at some time in the past, but didn’t run it till now, this process may not be helpful.  The removal of any application you may have installed recently could go a long way to troubleshooting this issues.
     
     
     
    Note: Since everyone has different programs installed on their computer, it is extremely hard for support to figure out what program is causing the problem, but if you still need assistance in identifying the Incompatible Program, please create a no cost support request at http://go.microsoft.com/fwlink/?linkid=52029
     
    Also Note: it has been found that Malware, such as Viruses and Trojans, can also be incompatible with Vista and can cause an In Memory Mod-Auth. A number of users (that were experiencing your same issue) have confirmed that a Malware infection was the cause. If you follow the above steps and cannot find a program that is causing the Mod-Auth, you may want to investigate if a Virus, Worm or Trojan may be to blame. You can contact PC Safety, which is a Microsoft group, which provides free assistance with Malware infections. I encourage you to use the ‘Windows Live Safety Scan for Windows Vista’ (http://onecare.live.com/site/en-us/center/whatsnew.htm) before contacting PC Safety.
     
    PC Safety:
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, April 14, 2011 12:05 AM
    Monday, April 11, 2011 8:54 PM
    Moderator
  • Thank you, I will get started. I added a SATA RAID CARD around this time frame and had nothing but problems, so that's where I will start and work in both directions.

    Again thank you...

     

    Monday, April 11, 2011 9:03 PM