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Windows 7 Product Key Blocked RRS feed

  • Question

  • Could you kindly help us unblock the product key so we can activate the license? Thanks!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GWJCF-C3VBY-XXPHD
    Windows Product Key Hash: aF29CXRSjrfigywUdy61Wj+xmOk=
    Windows Product ID: 00371-OEM-9045584-78616
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {4D7705C5-8B1D-417D-BCCF-82BE63923B71}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4D7705C5-8B1D-417D-BCCF-82BE63923B71}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XXPHD</PKey><PID>00371-OEM-9045584-78616</PID><PIDType>3</PIDType><SID>S-1-5-21-2029103567-4017369138-4048511828</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2325CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G2ETA7WW (2.67 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20160909000000.000000+000</Date></BIOS><HWID>24B10300018400FE</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-455-878616-02-13321-7601.0000-0722017
    Installation ID: 019314295395319540296892605015439491064221340362801382
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XXPHD
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 0
    Trusted time: 3/16/2017 4:35:35 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:7:2017 13:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAAAAQABAAIAAAACAAAABAABAAEAln3uW3AT6I+KlCRKLOL8hxDr0LFENvRRlmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-G2   
      FACP            LENOVO        TP-G2   
      HPET            LENOVO        TP-G2   
      MCFG            LENOVO        TP-G2   
      TCPA            PTL        LENOVO
      SSDT            LENOVO        TP-SSDT2
      SSDT            LENOVO        TP-SSDT2
      SSDT            LENOVO        TP-SSDT2
      ECDT            LENOVO        TP-G2   
      FPDT            LENOVO        TP-G2   
      ASF!            LENOVO        TP-G2   
      UEFI            LENOVO        TP-G2   
      UEFI            LENOVO        TP-G2   
      POAT            LENOVO        TP-G2   
      SSDT            LENOVO        TP-SSDT2
      SSDT            LENOVO        TP-SSDT2
      UEFI            LENOVO        TP-G2   
      DBG2            LENOVO        TP-G2   


    Wednesday, June 21, 2017 2:44 AM

Answers

  • There is nothing in the report that indicated that the Key is blocked - you may simply need to use Operator Activation.

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 21, 2017 11:21 AM
    Moderator