CRM4 OutlookClient with IE11 throws script errors RRS feed

  • Question

  • Hi,

    One of my users is unable to use their CRM4 Outlook client since they upgraded their browser to IE11. Whenever they try to view a CRM entity record or choose an action through the outlook client they are presented with a script error saying 'Access is denied'. The URL always shown is /_static/_grid_action.js.

    I tested the setup with IE10 and it was fine but as soon as I upgraded to IE11 I started getting the same script errors. The CRM URL is under Trusted Sites.

    Any ideas on how to get around this or do I need to resort to my backup plan and get the user to downgrade back to IE10 ?

    Thanks in advance


    Thursday, December 19, 2013 9:52 AM

All replies

  • The IE 11 is not supported by CRM 4. I think you can try to use compatibility mode to access your CRM, see if this helps.

    Go to tools->Compatibility View Settings and add the CRM url in it.


    Thursday, December 26, 2013 6:33 AM
  • Hi All!

    We are having the same issue with IE11 and CRM4 Outlook Client. Have you found the way to sort it??

    Thanks in advance!



    Pablo Gómez

    Wednesday, June 25, 2014 12:08 PM