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Prudoct Key Isn't Working.. RRS feed

  • Question

  • Hello! I know a lot of people have been asking about this... but I really need to figure out how to get this key to work.
    You have 25 times to go on Microsoft Office Home/Powerpoint and everything else.. And I only have 5 times left.
    Numerous times I've tried to punch it in and it just doesn't work.
    I read other forums on this but all nothing seemed right for me.. I have Vista... andd I'm using a sticker on the bottom of my laptop.
    It's just very stressful.. Can you help ?

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {A61C6B43-049C-4DA4-9420-6C06E57DB5C5}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_ldr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A61C6B43-049C-4DA4-9420-6C06E57DB5C5}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2889307262-595515180-951197997</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.32</Version><SMBIOSVersion major="2" minor="4"/><Date>20081120000000.000000+000</Date></BIOS><HWID>6E323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6001.0000-0882009
    Installation ID: 015285541536915232207943443322772436850821967616938050
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAeqiqEIzsILUe8paSVhCOQxSW8vSCMuC2eCwK3KxWfig=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-MPC
      FACP   HPQOEM  SLIC-MPC
      HPET   HPQOEM  SLIC-MPC
      BOOT   HPQOEM  SLIC-MPC
      MCFG   HPQOEM  SLIC-MPC
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HPQOEM   SLIC-MP

     

    Thursday, July 30, 2009 3:15 PM

Answers

  • Hello KaySarah,

      
         The Product Key from the sticker found on the side or bottom of your computer is for Windows Vista Only.

        Computer manufacturers often install a trial version of Microsoft Office in the computers they sell.  If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office. 

        If your computer was supposed to come with a Full version of Office (you would likely have needed to specifically ask for it and it would normally have cost extra) Please contact the person or company that sold you the computer and ask where to find the Office Product Key.

    Thank you,
    Darin MS
      
    Thursday, July 30, 2009 9:00 PM

All replies

  • Hello KaySarah,

      
         The Product Key from the sticker found on the side or bottom of your computer is for Windows Vista Only.

        Computer manufacturers often install a trial version of Microsoft Office in the computers they sell.  If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office. 

        If your computer was supposed to come with a Full version of Office (you would likely have needed to specifically ask for it and it would normally have cost extra) Please contact the person or company that sold you the computer and ask where to find the Office Product Key.

    Thank you,
    Darin MS
      
    Thursday, July 30, 2009 9:00 PM
  • Oh. Okay.. Thank you.

    But then.. I'm still unsure of what I should do with the key at the bottom of my computer.

    Friday, July 31, 2009 2:02 AM
  • Hi KaySarah,

      The Vista on your computer came with two (2) Product Keys. 

      One is a genaric key (called the OEM SLP key) that came in the Vista from the factory and it will make Vista Self-Activate when it detectes specal instructions found in the Bios Chip on the motherboards used only in computers built by the Computer Manufacturer that built your computer.

      The other key (i.e. the one you are asking about) is found on that COA Sticker (called the COA SLP key) and is a backup key only to be used in case the OEM SLP key fails to work. so, at this point, if your Vista is working fine, you don't need to do anything with that COA SLP key. 

      If by chance your Vista, one day, asks to be activated (which means your OEM SLP key failed to self activate like it should) all you need to do is replace OEM SLP key with the COA SLP key and then Activate by Phone and the isue will be resolved.

    Hope that answered your question,
    Darin MS
    Tuesday, August 4, 2009 4:20 PM