Answered by:
Prudoct Key Isn't Working..

Question
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Hello! I know a lot of people have been asking about this... but I really need to figure out how to get this key to work.
You have 25 times to go on Microsoft Office Home/Powerpoint and everything else.. And I only have 5 times left.
Numerous times I've tried to punch it in and it just doesn't work.
I read other forums on this but all nothing seemed right for me.. I have Vista... andd I'm using a sticker on the bottom of my laptop.
It's just very stressful.. Can you help ?
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {A61C6B43-049C-4DA4-9420-6C06E57DB5C5}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_ldr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A61C6B43-049C-4DA4-9420-6C06E57DB5C5}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2889307262-595515180-951197997</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.32</Version><SMBIOSVersion major="2" minor="4"/><Date>20081120000000.000000+000</Date></BIOS><HWID>6E323507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6001.0000-0882009
Installation ID: 015285541536915232207943443322772436850821967616938050
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: LicensedHWID Data-->
HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAeqiqEIzsILUe8paSVhCOQxSW8vSCMuC2eCwK3KxWfig=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MPThursday, July 30, 2009 3:15 PM
Answers
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Hello KaySarah,
The Product Key from the sticker found on the side or bottom of your computer is for Windows Vista Only.
Computer manufacturers often install a trial version of Microsoft Office in the computers they sell. If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office.
If your computer was supposed to come with a Full version of Office (you would likely have needed to specifically ask for it and it would normally have cost extra) Please contact the person or company that sold you the computer and ask where to find the Office Product Key.
Thank you,
Darin MS
- Marked as answer by Darin Smith MS Thursday, July 30, 2009 9:00 PM
- Edited by Darin Smith MS Thursday, July 30, 2009 9:02 PM
Thursday, July 30, 2009 9:00 PM
All replies
-
Hello KaySarah,
The Product Key from the sticker found on the side or bottom of your computer is for Windows Vista Only.
Computer manufacturers often install a trial version of Microsoft Office in the computers they sell. If you are getting a prompt to type in a Product Key when opening a Microsoft Office program, it is likely the trial period is over and you'll need to purchase a license (product key) for Microsoft Office.
If your computer was supposed to come with a Full version of Office (you would likely have needed to specifically ask for it and it would normally have cost extra) Please contact the person or company that sold you the computer and ask where to find the Office Product Key.
Thank you,
Darin MS
- Marked as answer by Darin Smith MS Thursday, July 30, 2009 9:00 PM
- Edited by Darin Smith MS Thursday, July 30, 2009 9:02 PM
Thursday, July 30, 2009 9:00 PM -
Oh. Okay.. Thank you.
But then.. I'm still unsure of what I should do with the key at the bottom of my computer.
Friday, July 31, 2009 2:02 AM -
Hi KaySarah,
The Vista on your computer came with two (2) Product Keys.
One is a genaric key (called the OEM SLP key) that came in the Vista from the factory and it will make Vista Self-Activate when it detectes specal instructions found in the Bios Chip on the motherboards used only in computers built by the Computer Manufacturer that built your computer.
The other key (i.e. the one you are asking about) is found on that COA Sticker (called the COA SLP key) and is a backup key only to be used in case the OEM SLP key fails to work. so, at this point, if your Vista is working fine, you don't need to do anything with that COA SLP key.
If by chance your Vista, one day, asks to be activated (which means your OEM SLP key failed to self activate like it should) all you need to do is replace OEM SLP key with the COA SLP key and then Activate by Phone and the isue will be resolved.
Hope that answered your question,
Darin MSTuesday, August 4, 2009 4:20 PM