power point doesn't recognize product key. RRS feed

  • Question

  • I have xp and whenever I get an email requiring the use of Power point I can't view it. A product number which is under my Gateway computer is not accepted. What can I do to be able to use it. Thank you for the answer in advance.
    Wednesday, December 19, 2007 2:06 AM


  • Hi Felicias baby boy,


      The Product Key on the bottom of your computer is only for Windows. Computer Manufacturers (such as Dell) will often include a Trial version of Office in the computers they sell. The Trial version of Office will work for a while, but to continue to use Office, you would need to buy a Full Version.


      If you believe you were supposed to receive a full version of Office, with your computer, please contact Dell for futher assistance.


    Thank you,

    Darin Smith

    WGA Forum Manager

    Thursday, December 20, 2007 9:11 PM