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    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-K3V7C-HGBHB-VWFYJ
    Windows Product Key Hash: t9QTyuHG545Dmg2V5D0DdT7ZQVA=
    Windows Product ID: 89578-259-4801591-71822
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0B7EE534-9859-4C1F-84F6-0FFCE954D27B}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: 0x0
    Commit: N/A, hr = 0xc004f012
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0xc004f012
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0B7EE534-9859-4C1F-84F6-0FFCE954D27B}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VWFYJ</PKey><PID>89578-259-4801591-71822</PID><PIDType>5</PIDType><SID>S-1-5-21-3084849076-2262475528-223945547</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>RC684AA-ABA SR2002X NA640</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20060630000000.000000+000</Date></BIOS><HWID>690C3A07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1B76233C4707272</Val><Hash>R4y9cz3Xbra2+DQTQ0+qutEUPMI=</Hash><Pid>81602-313-8696794-68400</Pid><PidType>10</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Friday, November 9, 2007 11:09 PM

Answers

  • Dear Gary,

    Thank you for your interest in the Buy Local program. Your diagnostic report indicates that you are running a Retail version of Microsoft Windows:

     

    Windows License Type: Retail

     

    Retail versions are not eligible for this offer. However, this license type also appears if you purchased your machine from a participating System Builder (www.localpcbuilder.com/eligible), but have not yet activated your copy of Windows. Please try the following steps:

    1. Right click on your "My Computer" / "Computer" icon and select properties.
    2. Scroll down to the last header, which should be "Windows activation".
    3. If Windows has not yet been activated, do so now.
    4. Try redeeming the offer again.

    Please let me know if you have any additional questions or comments.

     

    Thank you,  

    Jenifer

     

    Tuesday, November 13, 2007 11:25 PM