CRM 2011 : all workflows firing simultaneously on save instead of record status change RRS feed

  • Question

  • Hi,

    I have a CRM 2011 workflow and it should fire on change of one field, I have selected my field in ‘Record fields change’, but everytime i save all the workflows relating to that entity get fired. I am not understanding why all the workflows are firing for all the field changes.

    Please let me know if anybody has any ideas.

    Thursday, January 2, 2014 11:08 AM

All replies

  • The issue is most likely to do with how the CRM record is updated. It is the responsibility of the code that updates a record to only include the fields that have actually changed; CRM will not compare the field values to check this.

    If the CRM record is updated through code calling the CRM API, then check that only the fields that have changed are updated. If the update is through the CRM form, then check that fields are not being unnecessarily included in an update (this is controlled by the setSubmitMode method)

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Friday, January 3, 2014 11:58 AM