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    There are several questions on this but I see no answers! As far as I know FIXIT was working before today when I updated to the latest level, now I get this error no matter which item I try to use. I did restart, did not help.

    I am using winXP service pack 3, IE7 and automatic updates.

    What is the fix?

    Monday, August 1, 2011 1:05 AM

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    Dear Customer,
      Thank you for your interest in Microsoft Fix it Center (beta).  I'm sorry to hear that. To help us further troubleshoot the problem, I'd need more information from you to better understand your case.
    Could you please provide me your Fix it install or update event log informations?
                1. Control panel -> Administrative Tools -> Open Event Viewer
                2. Event Viewer -> Windows Logs -> Applications
        After you select this section and please note to source content, if you find any error/warning about "fix it center/matsvc" please provide to us.  Looking forwarding to your reply. Thanks. 

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Alex

    Tuesday, August 2, 2011 3:50 AM
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    I'm not sure if this is what you want, I tried to copy these codes using the clipboard option (I've never used it before) on the error log but was unable to get that to work so I copied this by hand:

    listed as a red circle error;

    The MATS service encountered a failure when loading SAP.hr=0x803c0107

    SAP folder: C:\program files\microsoft fixit center\SAP folder\scheduled\DDA435FA-6E05-4DBF-80FE-C4EBE882E798.19

    Thanks, Andy

    Wednesday, August 3, 2011 3:36 PM