Restore Backup Information RRS feed

  • Question

  • I recently had a hard drive crash and lost all my files.  Fortunately, I used the trail version of One Care and backed up my information on an external hard drive.  I have a new computer and need to know the procedure for reinstalling my information on the new computer.  Thanks.

    Wednesday, April 16, 2008 2:21 PM


  • Open Help in OneCare and click on show more topic to launch Instant Support.

    Type Restore Files in the search box and you'll get detailed steps on how to restore files.

    If you don't already have OneCare installed, you'll need to do that to perform the restore.



    Wednesday, April 16, 2008 6:29 PM