locked
MSDN licensing issues RRS feed

  • Question

  • Microsoft told me that the key was valid but elaborated by saying that the Product key on my MS Pro Office 2010 does not match the numbers on the disc stating that it was manufactured under MSDN volume licensing products are not valid with this disc. 

    If these are Ebay purchases, the Paypal protection plan will refund your money. 

    Saturday, March 12, 2011 8:55 PM

Answers

  • As announcement 1 above says,

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    I realize that your question is about Office and not Windows.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, March 16, 2011 8:01 PM
    Saturday, March 12, 2011 9:42 PM
    Answerer

All replies

  • As announcement 1 above says,

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    I realize that your question is about Office and not Windows.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    • Marked as answer by Darin Smith MS Wednesday, March 16, 2011 8:01 PM
    Saturday, March 12, 2011 9:42 PM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, March 16, 2011 8:00 PM