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MS Office Validation RRS feed

  • Question

  • I purchased my laptop from Dell in early 2007 with Vista Basic and Word 2003 in installed. Now, about 1 week ago I get a warning that Office is not validated and in 13 days it will be marked as such.

    What is valaidation and why after 2 years does it mean anything and what will happen when my Office is "marked"?
    • Moved by Carey FrischMVP Sunday, September 13, 2009 2:43 PM Moved to relevant category (From:Feedback and Comments)
    Sunday, September 13, 2009 8:04 AM

Answers

  • Hello GregFC13,

    Please refer to the snippet of your mgadiag report below:
    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    The report is telling us that you have a nongenuine installation of a Volume Licensing-only edition of Office 2003 Pro.  Your installation was done with a now-blocked Volume Licensing Key (VLK).

    Volume Licensing editions of Office such as your installation of Office 2003 Professional are not to be sold to individual consumers, and are only to be sold to larger businesses, educational institutions, and governmental agencies who need flexibility in installing and deploying many copies of Office.

    These Volume Licenses should not be sold to consumers because they are not permanent licenses; they are subject to a current Volume Licensing Agreement that has a finite term, sort of like a lease.  Consumers thinking they purchased permanently licensd software would understandably be upset when their software stopped working at the end of a lease.

    If you purchased Office 2003 Professional thinking you were buying genuine retail Office Professional for consumers with a permanent license, please return the software to the place of purchase for replacement or a full refund.

    You can also review the Office Genuine Advantage FAQ to see if you qualify for the discounted or complimentary replacement program called the Office Genuine Offer:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en&sGuid=4ba10af9-ffaa-4cb9-9af4-6aff8a220262#ID0EKNAC
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, September 14, 2009 4:28 AM
  • Hello GregFC13,

    What happens to your Office software once the clock runs out should be covered in this MS KB http://support.microsoft.com/kb/949810, but I don't think they have gotten around to updating it yet to reflect the deployment of the new editon of the Notifications Utility.

    Most likely you'll see more nagging about being nongenuine.  I don't know if you will lose any functionality in the program itself.  Your documents will never be altered, deleted, or changed in any way by OGA.

    The latest release of the OGA utility in late August 2009 was redesigned to be much more capable of detecting pirated installations of Office.

    As I read the bottom part of the following page http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en, if you have a nongenuine Office installation identified by the OGA Notifications Utility, and you want to participate in the discounted Office Genuine Offer, you can select one of these three editons of Office as your OGA Kit:  Home and Student, Small Business, or Professional. 


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, September 14, 2009 3:38 PM

All replies

  • To help us troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.  Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.  Thank you!


    Carey Frisch
    Sunday, September 13, 2009 2:46 PM
  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    Windows Product ID: 89572-OEM-7332166-00096
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {26E5AEBA-7486-4A66-983A-9FE105763B80}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{26E5AEBA-7486-4A66-983A-9FE105763B80}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-958472976-1430816529-133171094</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20070205000000.000000+000</Date></BIOS><HWID>9A323507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57378</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600096-02-1033-6000.0000-0972007
    Installation ID: 021881128572738296627645136251612211752192197822298974
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: CH4CG
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OAAAAAEABQABAAEAAQABAAAAAwABAAEAnJ+MqlS4WFBy8jZ2jNDqTh4jgAvy9IwUOmnGCKxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M07   
      FACP   DELL    M07   
      HPET   DELL    M07   
      BOOT   DELL    M07   
      MCFG   DELL    M07   
      SLIC   DELL    M07   
      SSDT   PmRef  CpuPm

     

    Sunday, September 13, 2009 3:50 PM
  • Hello GregFC13,

    Please refer to the snippet of your mgadiag report below:
    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    The report is telling us that you have a nongenuine installation of a Volume Licensing-only edition of Office 2003 Pro.  Your installation was done with a now-blocked Volume Licensing Key (VLK).

    Volume Licensing editions of Office such as your installation of Office 2003 Professional are not to be sold to individual consumers, and are only to be sold to larger businesses, educational institutions, and governmental agencies who need flexibility in installing and deploying many copies of Office.

    These Volume Licenses should not be sold to consumers because they are not permanent licenses; they are subject to a current Volume Licensing Agreement that has a finite term, sort of like a lease.  Consumers thinking they purchased permanently licensd software would understandably be upset when their software stopped working at the end of a lease.

    If you purchased Office 2003 Professional thinking you were buying genuine retail Office Professional for consumers with a permanent license, please return the software to the place of purchase for replacement or a full refund.

    You can also review the Office Genuine Advantage FAQ to see if you qualify for the discounted or complimentary replacement program called the Office Genuine Offer:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en&sGuid=4ba10af9-ffaa-4cb9-9af4-6aff8a220262#ID0EKNAC
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, September 14, 2009 4:28 AM
  • Thank you but please answer what happens to my Office software when in 10 days it is marked?  Does it implode or what?
     
    Why did it take MS over 6 years to to tell me I had an invalid copy of Office software?

    If I have Office Pro Edition 2003 currently installed must I purchase Office Pro 2007 if I only need Home Office 2007?

    Regards
    Monday, September 14, 2009 10:09 AM
  • Hello GregFC13,

    What happens to your Office software once the clock runs out should be covered in this MS KB http://support.microsoft.com/kb/949810, but I don't think they have gotten around to updating it yet to reflect the deployment of the new editon of the Notifications Utility.

    Most likely you'll see more nagging about being nongenuine.  I don't know if you will lose any functionality in the program itself.  Your documents will never be altered, deleted, or changed in any way by OGA.

    The latest release of the OGA utility in late August 2009 was redesigned to be much more capable of detecting pirated installations of Office.

    As I read the bottom part of the following page http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en, if you have a nongenuine Office installation identified by the OGA Notifications Utility, and you want to participate in the discounted Office Genuine Offer, you can select one of these three editons of Office as your OGA Kit:  Home and Student, Small Business, or Professional. 


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, September 14, 2009 3:38 PM
  •  
    Hello GregFC13,

    "Does it implode or what?"

    My understanding is no functionality will be lost. You will just receive Non-Genuine Notifications.


    "If I have Office Pro Edition 2003 currently installed must I purchase Office Pro 2007 if I only need Home Office 2007?"

    No, you can choose to install any Genuine Office Product that you wish, or none at all. That's completly up to you.
     

    As to why it took 6 years for Microsoft to tell you it's Non-Genuine:

    The owner of the VLK key must inform Microsoft that the key has been compromised or Microsoft has to detect that the key is widely leaked on the internet, for a key to be blocked.  It may be that the company just recently informed us of the leak and/or the key was leaked but not widely enough to attract Microsoft's attention.

    In addition, Office 2003 does not have any ingrained anti-piracy system, you must either go to http://microsoft.com/genuine and click the 'Validate Office' button, go to the Office Download site and attempt to download Office Genuine Advatage protected content or install the Office Notifier, for you to be informed that an Office is non-genuine.

    Thank you,
    Darin MS
    Monday, September 14, 2009 6:33 PM
  • Thank you Dan. Info much appreciated.

    Regards.
    Tuesday, September 15, 2009 7:33 AM