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an other Live-meeting Connection failure RRS feed

  • Question

  • Hi

    I have setup a standard edition server.1 front , 1edge, 1Web server, 1Isa reverse proxy. Every thing is working find internally, from exterior communicator working perfectly, but I have a big problem with Live-meeting console from exterior.

    I have correctly set the permissions for external users so my live meeting interface has the meet now button in its interfaces.

    But when I try to create a meeting with a meet now button I have the following error on my Live-meeting:

     

    Live meeting cannot connect to the meeting.

    Wait a few moments, then try to join the meeting again.

    If you still cannot connect, contact your administrator or technical support.

     

     

    Error on edge server :

    Over the past 23 minutes Office Communication Server has disconnected clients 1 time(s) as a result of invalid data being received on client connections. The last such client which was disconnected is “84.102.242.129:1244”.

    Cause: Failed to process data received from the client

    Resolution:

    Check and make sure that the connection came from a trustworthy client.

     

    Error in PWconsole (clien) :

    Drinks SslSocket::connect end OK

    [MC] 16:43:03:574 GMT [THREAD 2284]  Drinks TunnelSocket::connect ProxyHeader sent.

    [MC] 16:43:03:574 GMT [THREAD 2284]  Idea SSLTunnelStream:          Established SSL Tunnel Stream to mocs.exakis.com

    [MC] 16:43:03:574 GMT [THREAD 2284]  Idea Forwarded TCP probe succeeded

    [MC] 16:43:03:574 GMT [THREAD 3004]  Idea Best mode for Client RPC is : 1

    [MC] 16:43:03:574 GMT [THREAD 3004]  Idea Best mode is fwdtls. Reusing stream in probe.

    [MC] 16:43:03:589 GMT [THREAD 2564]  Idea PWS Handshake sent.

    [MC] 16:43:03:667 GMT [THREAD 1228]  Email Error reading data. ErrCode = 10054

    [MC] 16:43:03:714 GMT [THREAD 1228]  Email Socket error while reading.

    [MC] 16:43:03:746 GMT [THREAD 1228]  Email SslSocket::close: socket is not connected

    [MC] 16:43:03:808 GMT [THREAD 1228]  Wilted Flower PWException being thrown: placeware:Stick out tongueWException: Invalid handshake response from server

     

    Does somebody have an idea?

     

    Thanks

    Tuesday, April 24, 2007 7:39 AM

Answers

  • Finally

     

    I remember checking the clock on my servers many times, but not the Time zone.

    The problem was coming from a bad time zone on my Edge server, which create a time referential issue.

    Wednesday, April 25, 2007 8:18 AM

All replies

  • Finally

     

    I remember checking the clock on my servers many times, but not the Time zone.

    The problem was coming from a bad time zone on my Edge server, which create a time referential issue.

    Wednesday, April 25, 2007 8:18 AM
  • Your saying switching the time zone fixed your issue?   I am having the same issue with External Web Conferencing, but its not a time zone problem.. I to have configured everything and have gone over the config about a hundred times, but I still get the same error as you...  What did you use to pull the connection attempts.. LM log??

     

     

     

    Friday, September 21, 2007 4:48 PM
  • Hi sorry for the delay.

     

    Yes I Use the LM log By ennable log with the corect registration Key I don't remenber it exactly but I foud it in the Beta forum.

     

    Good luck

     

    Edit: I foud it :

     

    [HKEY_CURRENT_USER\Software\Microsoft\Tracing\uccp\
    LiveMeeting]

    "EnableFileTracing"= DWORD:00000001

    "Tracing"= DWORD:00000001

     

    It is in OCS_Console_Deployment_Guide.doc

     

     

    Thursday, October 11, 2007 4:11 PM
  • Any update on this?  I am seeing the same error on my edge server when try to connect an external LM session.


    Thanks

    Thursday, October 25, 2007 7:31 PM
  • Hi JCPC

     

    Could you give us more details on your error please ?

     

    If it was the same proble as mine checking clock and time zone on each computeurs should have been enough.

    Aparently it's not the same probleme.

     

     

    Monday, November 5, 2007 11:03 AM