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    Hi

    I am new to this forum.

    I would like to know why my Windows XP asked for Windows XP to be reactivated?

    I have changed nothing.

    The PC was switche off on re power up I was forced to reactivate.

    WHY?

    If thisis the wrong forum please redirect me to the right forum.

    Thanks

    Stewart
    • Split by Stephen Holm Wednesday, July 30, 2008 7:24 PM Posted in another thread
    Wednesday, July 30, 2008 10:23 AM
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    Stewpot,

    There could be a couple of reasons as why this has occured.  First I need for you to please run the MGA Diagnostic Tool and post the full results back to your thread. Please follow the steps below. Please let us know if you have any questions.


    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.



    Thank you Stewpot,

    Stephen Holm, MS

    Stephen Holm
    • Marked as answer by Stephen Holm Monday, August 4, 2008 6:47 PM
    Wednesday, July 30, 2008 7:28 PM
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    Stewpot,

    This could be caused by a few reasons. Example have you updated any software drivers? Maybe updated the system BIOS? I have checked your Diagnostic results and everything is in order with no problems. 



    :-)


    Take care


    Stephen Holm, MS
    Stephen Holm
    • Marked as answer by Stephen Holm Monday, August 11, 2008 4:35 PM
    Monday, August 11, 2008 4:35 PM
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    Stewpot,

    There could be a couple of reasons as why this has occured.  First I need for you to please run the MGA Diagnostic Tool and post the full results back to your thread. Please follow the steps below. Please let us know if you have any questions.


    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.



    Thank you Stewpot,

    Stephen Holm, MS

    Stephen Holm
    • Marked as answer by Stephen Holm Monday, August 4, 2008 6:47 PM
    Wednesday, July 30, 2008 7:28 PM
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     Stephen.

    Sorry for the delay

    Stewart

    Other answers

    XP Home Editioin
    OEM Software

    The issue was reactivation for NO APPARANT REASON.

    Hope this helps.

    Best regards


    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-CKMK6-77Q6Y-8WFP8
    Windows Product Key Hash: Ir6BeAiXRmc1BRVuUAd9A9iMRj0=
    Windows Product ID: 76477-OEM-2159227-60567
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {F99FCD64-23A2-4A2E-9977-CC0C4FE60FA8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F99FCD64-23A2-4A2E-9977-CC0C4FE60FA8}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8WFP8</PKey><PID>76477-OEM-2159227-60567</PID><PIDType>3</PIDType><SID>S-1-5-21-1004336348-616249376-1417001333</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1002.001</Version><SMBIOSVersion major="2" minor="3"/><Date>20040106000000.000000+000</Date></BIOS><HWID>704E306F0184BC73</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>B34733D4C74100A</Val><Hash>QHzUTwuz4oLo/235aOz/4jG4n6U=</Hash><Pid>54186-641-3373496-17496</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 



    Sunday, August 10, 2008 1:58 PM
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  • Question
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    Stewpot,

    This could be caused by a few reasons. Example have you updated any software drivers? Maybe updated the system BIOS? I have checked your Diagnostic results and everything is in order with no problems. 



    :-)


    Take care


    Stephen Holm, MS
    Stephen Holm
    • Marked as answer by Stephen Holm Monday, August 11, 2008 4:35 PM
    Monday, August 11, 2008 4:35 PM
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    Stephen

    Thank you for your rapid response.

    1. No changes to the system by me.
    2. I do  have auto updates from MS and Norton. But no warnings recieved.
    3. All other updates are manual and I have not made any for a few months.
    4. I just powered up as per normal and got that message.

    As it happens there was no real issue I just reactivated as my computer is completley legal etc. But I like to know why and what caused it.

    I Trust MS and don't often check if any updates  have warnings, but it has been the same for a couple of years with NO problems.

    I do not like NORTON and I am considering ditching it at the end of the subscription. It seems to try to take over the PC with less choice for the owner. Also their cutomer service is none existant they just try to sell support services for a product that has a problem.

    MAnythanks from a hot France

    Stewart
    Monday, August 11, 2008 5:23 PM
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