Windows Activation

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  Stewpot,
  
  There could be a couple of reasons as why this has occured.  First I need for you to please run the MGA Diagnostic Tool and post the full results back to your thread. Please follow the steps below. Please let us know if you have any questions.
  
  
  

  Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

   

  Step 2 is telling us about the COA. Tell us:

  1. What edition of Windows XP is it for, Home, Pro, or Media Center?

  2. Does it read "OEM Software" or "OEM Product" in black lettering?

  3. Or, does it have the computer manufacturer's name in black lettering?

  4. DO NOT post the Product Key.

  5. Please also provide a short description of the issue you are experiencing.

   

  NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.
  
  
  
  Thank you Stewpot,
  
  Stephen Holm, MS
  
  

  ---

  Stephen Holm

  • Marked as answer by Stephen Holm Monday, August 4, 2008 6:47 PM

  Wednesday, July 30, 2008 7:28 PM
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   Stephen.
  

  Sorry for the delay
  
  Stewart
  
  Other answers
  
  XP Home Editioin
  OEM Software
  
  The issue was reactivation for NO APPARANT REASON.
  
  Hope this helps.
  
  Best regards
  
  
  Diagnostic Report (1.7.0095.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-CKMK6-77Q6Y-8WFP8
  Windows Product Key Hash: Ir6BeAiXRmc1BRVuUAd9A9iMRj0=
  Windows Product ID: 76477-OEM-2159227-60567
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 5.1.2600.2.00010300.3.0.hom
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {F99FCD64-23A2-4A2E-9977-CC0C4FE60FA8}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.69.2
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-171-1
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A

  WGA Notifications Data-->
  Cached Result: 0
  File Exists: Yes
  Version: 1.5.540.0
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  WGATray.exe Signed By: Microsoft
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office XP Professional - 100 Genuine
  OGA Version: Registered, 1.6.21.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-171-1

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{F99FCD64-23A2-4A2E-9977-CC0C4FE60FA8}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8WFP8</PKey><PID>76477-OEM-2159227-60567</PID><PIDType>3</PIDType><SID>S-1-5-21-1004336348-616249376-1417001333</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1002.001</Version><SMBIOSVersion major="2" minor="3"/><Date>20040106000000.000000+000</Date></BIOS><HWID>704E306F0184BC73</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>B34733D4C74100A</Val><Hash>QHzUTwuz4oLo/235aOz/4jG4n6U=</Hash><Pid>54186-641-3373496-17496</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

  
  
  

  Sunday, August 10, 2008 1:58 PM
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  Stewpot,
  
  This could be caused by a few reasons. Example have you updated any software drivers? Maybe updated the system BIOS? I have checked your Diagnostic results and everything is in order with no problems. 
  
  
  
  :-)
  
  
  Take care
  
  
  Stephen Holm, MS
  

  ---

  Stephen Holm

  • Marked as answer by Stephen Holm Monday, August 11, 2008 4:35 PM

  Monday, August 11, 2008 4:35 PM
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  Stephen
  
  Thank you for your rapid response.
  
  1. No changes to the system by me.
  2. I do  have auto updates from MS and Norton. But no warnings recieved.
  3. All other updates are manual and I have not made any for a few months.
  4. I just powered up as per normal and got that message.
  
  As it happens there was no real issue I just reactivated as my computer is completley legal etc. But I like to know why and what caused it.
  
  I Trust MS and don't often check if any updates  have warnings, but it has been the same for a couple of years with NO problems.
  
  I do not like NORTON and I am considering ditching it at the end of the subscription. It seems to try to take over the PC with less choice for the owner. Also their cutomer service is none existant they just try to sell support services for a product that has a problem.
  
  MAnythanks from a hot France
  
  Stewart

  Monday, August 11, 2008 5:23 PM