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Please help - URGENT!

Question
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Okay, my friend came around my house yesterday. And he asked me to get windows xp mode for my laptop. I downloaded it and let him go on with his business. He said it didn't work and then went home, today I came on and I wanted to see if I could get it to work so I went to download it. And guess what..... Your version of Windows is not valid :/ I went onto my computer properties and it says I am using Windows 7 Ultimate, when my version is Windows 7 Home Premium. And it says the product key is not valid. So I checked on the link it takes to me and it says: This serial key is used on another computer. Now it wants me to buy my original VALID version of Windows 7 Home Premium!
Please help,
Ryan.
Saturday, April 16, 2011 8:14 AM
Answers
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Just some additional background on the issue.
The key being used is the Windows 7 Lenovo key that leaked to the internet Before Windows 7 was released. Lenovo and Microsoft noticed the leak quickly enough for Lenovo to remove the key for any of it's PC (meaning the key was never officially released to the public) and for Microsoft to Block that key.
Now, even if that key wasn't Blocked, it would still only be usable in a Lenovo PC. So to get around that, an Activation Hack was installed in the hopes that the Hack would fool Windows into believing it was installed on a Lenovo PC.
In your Diagnostic Report you will see the error code HrOnline: 0xC004C4A2. That means Windows has detected the Activation Hack and further means that Windows will stay in a Non-Genuine state until that hack has been removed.
You stated that the Non-Genuine copy if Windows 7 us an Ultimate version but the version of Windows 7 that is supposed to be installed is Windows 7 Home Premium. As Noel mentioned, the only way to get back to your Genuine copy of Windows 7 Home Premium would be to reinstall Windows 7 Home Premium.
Or, you could buy a Genuine copy of Windows 7 Ultimate and just replace the Lenovo key with the new Windows 7 Ultimate key. However, even after you do that, you would still need to track down and remove the Activation Hack before Windows would return to a Genuine state.
Darin MS- Marked as answer by Darin Smith MS Monday, April 18, 2011 11:48 PM
Monday, April 18, 2011 11:48 PM
All replies
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"RyanUnderwood" wrote in message news:8a75af26-5a76-4cdd-80b5-17821063ab45...
Okay, my friend came around my house yesterday. And he asked me to get windows xp mode for my laptop. I downloaded it and let him go on with his business. He said it didn't work and then went home, today I came on and I wanted to see if I could get it to work so I went to download it. And guess what..... Your version of Windows is not valid :/ I went onto my computer properties and it says I am using Windows 7 Ultimate, when my version is Windows 7 Home Premium. And it says the product key is not valid. So I checked on the link it takes to me and it says: This serial key is used on another computer. Now it wants me to buy my original VALID version of Windows 7 Home Premium!
Please help,
Ryan.
Your friend appears to have done an Anytime Upgrade using the Default Key - To confirm this, please run MGADiag and post the report (instructions later) - since XP Mode will not run in Home Premium,There is no easy way back from this, your choice is either to purchase a Windows Ultimate package to make your system Genuine, or to use your manufacturer's Recovery disks (or partition) to return your system to ex-factory state. Note that doing this will erase ALL your data and installed programs, so back them up to external media first.I suggest that you ditch your friend as well..To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, April 16, 2011 10:44 AMModerator -
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {B9F02920-F154-455B-82BD-909E32DF396B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.101026-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\kids\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B9F02920-F154-455B-82BD-909E32DF396B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-1173669812-3967367334-2007950740</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1750 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20090717000000.000000+000</Date></BIOS><HWID>19BA3607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-2057-7600.0000-1062011
Installation ID: 003270305056085482185884680402187853050430322276590815
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PMJBM
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 16/04/2011 16:03:15
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:16:2011 12:00
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEA6GEKjHZKGn16fypBAmYUoXJIiPQYzEbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
OSFR DELL WN09
SSDT PmRef CpuPm
Saturday, April 16, 2011 3:04 PM -
Worse than I thought!
Your 'friend' has installed a pirate copy of WIndows Ultimate using the ONLY blocked OEM_SLP key in the world.
There is no way back, except to use the recovery system, or to purchase a new Ultimate License (which would have to be a Full Retail for it to work properly in this situation)
Ditch the friend!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, April 16, 2011 3:10 PMModerator -
Just some additional background on the issue.
The key being used is the Windows 7 Lenovo key that leaked to the internet Before Windows 7 was released. Lenovo and Microsoft noticed the leak quickly enough for Lenovo to remove the key for any of it's PC (meaning the key was never officially released to the public) and for Microsoft to Block that key.
Now, even if that key wasn't Blocked, it would still only be usable in a Lenovo PC. So to get around that, an Activation Hack was installed in the hopes that the Hack would fool Windows into believing it was installed on a Lenovo PC.
In your Diagnostic Report you will see the error code HrOnline: 0xC004C4A2. That means Windows has detected the Activation Hack and further means that Windows will stay in a Non-Genuine state until that hack has been removed.
You stated that the Non-Genuine copy if Windows 7 us an Ultimate version but the version of Windows 7 that is supposed to be installed is Windows 7 Home Premium. As Noel mentioned, the only way to get back to your Genuine copy of Windows 7 Home Premium would be to reinstall Windows 7 Home Premium.
Or, you could buy a Genuine copy of Windows 7 Ultimate and just replace the Lenovo key with the new Windows 7 Ultimate key. However, even after you do that, you would still need to track down and remove the Activation Hack before Windows would return to a Genuine state.
Darin MS- Marked as answer by Darin Smith MS Monday, April 18, 2011 11:48 PM
Monday, April 18, 2011 11:48 PM