Answered by:
Stupid Microsoft MCP website login process?

Question
-
I am a microsoft certified professional and have a Microsoft account. I am trying to log into the http://www.microsoft.com/mcp/
After I use the correct user name and password, I got the page (the screenshoot is attached) which asked me whethe I have a account and I need to click the "Singout" to sign in again? why I need to signout to sign in again?
Wat is wrong with the web site and page?
- Edited by SZ99 Thursday, October 25, 2012 1:48 AM
Thursday, October 25, 2012 1:46 AM
Answers
-
There is an ongoing issue with accessing the MCP/MCT site when already logged into Windows Live. Most of us think it's a bug however Microsoft states that "It's a security measure to ensure that only authorised people can access the site". The same issue occurs when trying to access the MSDN/Technet Subscriber download sites.
Frustrating :-)
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer
Jeff Wharton
MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCITP, MCDBA
Blog: Mr. Wharty's Ramblings
Twitter: @Mr_Wharty
MC ID: Microsoft Transcript- Proposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
- Marked as answer by Horizon_NetEditor Tuesday, November 6, 2012 5:24 PM
Sunday, October 28, 2012 10:53 PM -
Try using private browsing in Firefox or inPrivate browsing in Internet Explorer.
- Proposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
- Marked as answer by Horizon_NetEditor Tuesday, November 6, 2012 5:24 PM
Monday, October 29, 2012 5:18 AM
All replies
-
This has happened to me in the past. I fixed it by clearing the cookies in the browser.
- Proposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
- Unproposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
Thursday, October 25, 2012 6:35 AM -
Try to use Internet Explorer instead of Firefox. As far as I know, several Microsoft website are only compatible with Internet Explorer.
Hope that help :)
..
Aris Lesmana | IT Technical Trainer | http://arhiez.net
MVP Profile | Facebook | LinkedIn | Twitter- Proposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
- Unproposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
Friday, October 26, 2012 8:45 AM -
Clearing cookies doesn't work as well, IE has the same results.
However, if I signed into my hotmail account at first, and open the http://www.microsft.com/mcp/ again, I can get into my MCP page.
- Proposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
Sunday, October 28, 2012 10:35 PM -
There is an ongoing issue with accessing the MCP/MCT site when already logged into Windows Live. Most of us think it's a bug however Microsoft states that "It's a security measure to ensure that only authorised people can access the site". The same issue occurs when trying to access the MSDN/Technet Subscriber download sites.
Frustrating :-)
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer
Jeff Wharton
MSysDev (C.Sturt), MDbDsgnMgt (C.Sturt), MCT, MCPD, MCSD, MCITP, MCDBA
Blog: Mr. Wharty's Ramblings
Twitter: @Mr_Wharty
MC ID: Microsoft Transcript- Proposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
- Marked as answer by Horizon_NetEditor Tuesday, November 6, 2012 5:24 PM
Sunday, October 28, 2012 10:53 PM -
Try using private browsing in Firefox or inPrivate browsing in Internet Explorer.
- Proposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 6, 2012 2:24 AM
- Marked as answer by Horizon_NetEditor Tuesday, November 6, 2012 5:24 PM
Monday, October 29, 2012 5:18 AM -
Microsoft has updated its MCP website on 8 November 2012. This error has gone now.
- Edited by SZ99 Friday, November 9, 2012 1:07 AM
Friday, November 9, 2012 1:06 AM -
Microsoft has updated its MCP website on 8 November 2012. This error has gone now.
It is November 9, 2012, and I also (still) have the problem. The website only shows me a "Sign out" icon, and doesn't allow me to login.
I am able to login to the website using the Google Chrome browser, but not Internet Explorer 9. Although I can do most things with the Chrome browser on the website, some tools do not seem to function well with the browser, so I really want to login using Internet Explorer.
I find it very strange that a Microsoft website only works with 3rd party browsers.... The MCP website clearly needs some work.
Friday, November 9, 2012 10:58 AM -
Sorry to say but the error persist and I have spent over 5 hours now trying different fixes. How can Microsoft site, that too for its professionals could be so amateur? I notice the issue is persisting for almost a year.Tuesday, August 6, 2013 8:08 AM
-
I too am still having the above mentioned problem. I cannot get past the "logout" status on the IE page. Yes, I have cleared cache, etc.
It works perfectly in Firefox.
It is indeed frustrating. What is the trigger that prevents it from presenting a nice simple Login screen?????
Thursday, August 8, 2013 5:53 PM