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Windows Vista is not genuine? RRS feed

  • Question

  • hi, I have bought a TOSHIBA laptop about two years ago with preinstalled windows vista bussines, genuine of course, I have the label sticked in the bottom of my laptop. It has worked OK until a few days ago when I turn on the computer and ask me to validate windows, I try to validate it, inserting the key of the label, but the next error appears: 0xC004E003, I look it up in the microsoft support, and any solution fixed the problem, I also try to validate my windows online but it says to me that validation couldn´t be finished, to try later. Now I download the microsoft genuine diagnostic tool and here is the result:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VDXBJ-VKRTR-29KDG
    Windows Product Key Hash: k9Idp0FmWjhdsqAcjSGf2oIQIlM=
    Windows Product ID: 89576-OEM-7742611-88035
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {A6508A46-151E-4D72-870E-396D200D3D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

     

    Why it appears that mi license is invaled while it really is genuine?

    Saturday, December 4, 2010 3:39 PM

Answers

  • "juapab" wrote in message news:e907d9f8-b409-4f39-a3bb-61187a17d1be...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VDXBJ-VKRTR-29KDG
    Windows Product Key Hash: k9Idp0FmWjhdsqAcjSGf2oIQIlM=
    Windows Product ID: 89576-OEM-7742611-88035
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006



    WHY did you 'play' with the system before posting the full report?
    It would appear that you have some form of Language Kit installed on the machine, which may be interfering with the licensing - but I wouldn't worry too much about that at present.
     
    What is certain is that you have an OEM_SLP install, and the the machine is unable for whatever reason, to read the relevant parts of the BIOS SLIC table, to ensure that the install is legitimate.
     
    You can either reinstall the full OS from the manufacturer's recovery disks, or change the Product Key to the one on the OCA sticker on the case of your machine. Either route should fix your problem.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 7, 2010 12:14 AM
    • Marked as answer by Darin Smith MS Tuesday, December 7, 2010 9:33 PM
    Saturday, December 4, 2010 10:39 PM
    Moderator

All replies

  • "juapab" wrote in message news:8a7cb5ec-e69b-4943-b6d7-276896c66341...

    hi, I have bought a TOSHIBA laptop about two years ago with preinstalled windows vista bussines, genuine of course, I have the label sticked in the bottom of my laptop. It has worked OK until a few days ago when I turn on the computer and ask me to validate windows, I try to validate it, inserting the key of the label, but the next error appears: 0xC004E003, I look it up in the microsoft support, and any solution fixed the problem, I also try to validate my windows online but it says to me that validation couldn´t be finished, to try later. Now I download the microsoft genuine diagnostic tool and here is the result:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VDXBJ-VKRTR-29KDG
    Windows Product Key Hash: k9Idp0FmWjhdsqAcjSGf2oIQIlM=
    Windows Product ID: 89576-OEM-7742611-88035
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {A6508A46-151E-4D72-870E-396D200D3D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

     

    Why it appears that mi license is invaled while it really is genuine?


    We need to see the COMPLETE report to be able to diagnose the problem properly.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, December 4, 2010 4:07 PM
    Moderator
  • I tried the following:

    1) Open an Internet Explorer browser window.

    2) Type %windir%\system32 into the browser address bar.

    3) Find the file CMD.exe

    4) Right-Click on CMD.exe and select 'Run as Administrator'

    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)

    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

    7) Type: rename tokens.dat tokens.bar

    8) Type: cd %windir%\system32

    9) Type net start slsvc

    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

    11) Restart your computer twice.

    12) You may be required to Re-Activate. Use the Activate by Phone method as outlined here:

    You can reset your Windows Vista activation by performing the following:

    1. Click on the Start button and in the Start Search box type in:  slui.exe 4

    2. Press the Enter key on your keyboard.

     

    and now the next error appears: 0xC004F063

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VDXBJ-VKRTR-29KDG
    Windows Product Key Hash: k9Idp0FmWjhdsqAcjSGf2oIQIlM=
    Windows Product ID: 89576-OEM-7742611-88035
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {A6508A46-151E-4D72-870E-396D200D3D87}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 114
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional con FrontPage
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox 4.0 Beta 6\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A6508A46-151E-4D72-870E-396D200D3D87}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-29KDG</PKey><PID>89576-OEM-7742611-88035</PID><PIDType>2</PIDType><SID>S-1-5-21-1363187312-338309352-2894718696</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L300D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.50   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080606000000.000000+000</Date></BIOS><HWID>E5313507018400FE</HWID><UserLCID>080A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar de Argentina(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280C0A-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional con FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54869-640-0000025-17621</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versión del Servicio de licencias de software: 6.0.6002.18005
    Nombre: Windows(TM) Vista, Business edition
    Descripción: Windows Operating System - Vista, OEM_SLP channel
    Id. de activación: e12dd57d-07d5-4f64-9139-a92489a626b0
    Id. de aplicación: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID extendido: 89576-00154-426-188035-02-2058-6002.0000-3382010
    Id. de instalación: 000824685444629020964212670006728144080046813903638936
    URL del certificado de procesador: http://go.microsoft.com/fwlink/?LinkID=43473
    URL del certificado de maquina: http://go.microsoft.com/fwlink/?LinkID=43474
    URL de la licencia de uso: http://go.microsoft.com/fwlink/?LinkID=43476
    URL del certificado de clave de producto: http://go.microsoft.com/fwlink/?LinkID=43475
    Clave de producto parcial: 29KDG
    Estado de licencia: notificación
    Razón de la notificación: 0xC004F063.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAgABAAAAAwABAAEA6GHSdNS/EuxW57iRkKYAQcqNje/y9LCqKA/kNqxWeKo=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   TOSINV  TOSINV00
      FACP   TOSINV  TOSINV00
      HPET   TOSINV  TOSINV00
      BOOT   TOSINV  TOSINV00
      MCFG   TOSINV  TOSINV00
      SLIC   TOSINV  TOSINV00
      SSDT   AMD     PowerNow


    Saturday, December 4, 2010 4:43 PM
  • "juapab" wrote in message news:e907d9f8-b409-4f39-a3bb-61187a17d1be...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VDXBJ-VKRTR-29KDG
    Windows Product Key Hash: k9Idp0FmWjhdsqAcjSGf2oIQIlM=
    Windows Product ID: 89576-OEM-7742611-88035
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.006



    WHY did you 'play' with the system before posting the full report?
    It would appear that you have some form of Language Kit installed on the machine, which may be interfering with the licensing - but I wouldn't worry too much about that at present.
     
    What is certain is that you have an OEM_SLP install, and the the machine is unable for whatever reason, to read the relevant parts of the BIOS SLIC table, to ensure that the install is legitimate.
     
    You can either reinstall the full OS from the manufacturer's recovery disks, or change the Product Key to the one on the OCA sticker on the case of your machine. Either route should fix your problem.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 7, 2010 12:14 AM
    • Marked as answer by Darin Smith MS Tuesday, December 7, 2010 9:33 PM
    Saturday, December 4, 2010 10:39 PM
    Moderator