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    Can you upgrade from 3.0 to 5.0?

     

    Thanks

    Tuesday, September 28, 2010 5:28 PM

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    You'll be able to upgrade from CRM 3.0 to CRM 2011 by upgrading first to CRM 4.0. I'm pretty sure Microsoft has no plans to develop a feature to upgrade directly from CRM 3.0 to CRM 2011.

    Regards, Neil

    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Tuesday, September 28, 2010 5:31 PM
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    Hi Mfredo,

    No direct upgrade from 3.0 to 2011. You can do with middle step in 4.0.

    If you habe SA (Software Assurance) you can upgrade to latest version for free. If you have Enterprise agreement (like OLP) it have rights to downgrade. So if you will buy 2011 in the next year in Enterprise agreement you can install 4.0.

    In the worst situation you can use CRM 4.0 Trial Edition to do a middle step.

    KG

    My Dynamics CRM Blog: http://bovoweb.blogspot.com
    Tuesday, September 28, 2010 5:43 PM
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    I've heard the latest dates as November 2010 for new CRM Online customers (existing customers will be upgraded gradually) and January 2011 for on-premise customers. Microsoft are using the beta program to tweak the product based on customer and partner feedback so the release date rumours are all subject to change.

    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Tuesday, September 28, 2010 6:21 PM
    Moderator

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    You'll be able to upgrade from CRM 3.0 to CRM 2011 by upgrading first to CRM 4.0. I'm pretty sure Microsoft has no plans to develop a feature to upgrade directly from CRM 3.0 to CRM 2011.

    Regards, Neil

    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Tuesday, September 28, 2010 5:31 PM
    Moderator
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    Is it released yet?  And do you have to pay for full licenses for 4.0?
    Tuesday, September 28, 2010 5:37 PM
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    Hi Mfredo,

    No direct upgrade from 3.0 to 2011. You can do with middle step in 4.0.

    If you habe SA (Software Assurance) you can upgrade to latest version for free. If you have Enterprise agreement (like OLP) it have rights to downgrade. So if you will buy 2011 in the next year in Enterprise agreement you can install 4.0.

    In the worst situation you can use CRM 4.0 Trial Edition to do a middle step.

    KG

    My Dynamics CRM Blog: http://bovoweb.blogspot.com
    Tuesday, September 28, 2010 5:43 PM
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    What is the release date for 2011?  Anything firm yet?

     

    Tuesday, September 28, 2010 5:54 PM
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    I've heard the latest dates as November 2010 for new CRM Online customers (existing customers will be upgraded gradually) and January 2011 for on-premise customers. Microsoft are using the beta program to tweak the product based on customer and partner feedback so the release date rumours are all subject to change.

    Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Tuesday, September 28, 2010 6:21 PM
    Moderator