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product key error RRS feed

  • Question

  • i bought one new acer laptop with windows 7 pre installed. whenever i tried to open msoffice, it's showing a message to enter 25 digits product key. i found product key from underside of my laptop. after entering the product key, it's shopwing " key is invalid ".  give assistance to avoid this problem.

    thanks

    roby

    Sunday, April 4, 2010 9:31 AM

Answers

  • Hello ronythomas,

    Many new computers come from their manufacturers with Trial editions of Microsoft Office 2007 installed.

    The product key listed on the Certificate of Authenticity (CoA) on the bottom of your Acer laptop is only for the Windows 7 edition installed on the Acer, it is not for Office and therefore should not be expected to activate any installation of Office.

    It's unclear from what you posted whether Office is asking for the Trial Product Key to start the limited Trial period, or whether the Trial has been activated and has now run its course, and Office needs a perpetual product key to convert itself from an expired Trial to a full paid-for product.

    If the Trial has not yet started, the manufacturer may have included slaes materials that have the Office Trial product key printed on the materials.  If not, look for the Office Trial Activation Assistant in the Start Menu.

    If the Trial has run its course, you will need to purchase an Office license in the form of a Genuine Office product key from Microsoft or from a legitimate retail source (avoid the scams on eBay).  Please review the applicable FAQs here:  http://us20.trymicrosoftoffice.com/faq.aspx


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, April 5, 2010 3:29 AM