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Can not uninstall Earthlink and EL Accelerator RRS feed

  • Question

  • This is probably a No-Brainer for you good folks and possibly the wrong venue but, I have issues UNINSTALLING Earthlink and more specifically EL Accelerator from my Windows XP computer which is a stand alone desk top, no network and LAN connection to internet. After several attempts using the obvious Control Panel to remove the program and then manually uninstalling EL folders using EL tech support (which took care of most items,including reversing Outlook Express set-up) I still have a lingering issue with EL Accelerator.  I found the Accelerator folder but can't delete these two dll files: 
    file:///C:/Program%20Files/EarthLink%20TotalAccess/Accelerator/prpl_IePopupBlocker.dll
    file:///C:/Program%20Files/EarthLink%20TotalAccess/Accelerator/prplsf.dll

    Currently, when I try to open a Windows program (My Computer or Search or folders) I get several pop-up windows from "Earthlink Accelerator" resulting in a error message 1206.
    Ex...after clicking on the "My Computer" icon:
    pop-up #1: Please wait while Windows configures Earthlink Accelerator
    pop-up #2: The feature you are trying to use in on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package "Accelerator.msi" in the box below. (drop down path: C:Documents and Settings\Owner\Local\Temp)
    pop-up #3: The path: C:Documents and Settings\Owner\Local\Temp\Accelerator.msi' can not be found. Verify you have access to this location (I do) and try again, or try to find the installation package Accelerator.msi in a folder from which you can install the product Earthlink Accelerator.
    pop-up #4: Error 1706. No valid source could be found for product Eartlink Accelerator. The Windows Installer could not continue.

    Thanks for anything that could rid my of this program.
    Hawk S.


    Tuesday, April 7, 2009 12:29 AM

All replies

  • This is LiveMeeting forum but your question is not related to it. move to off-topic queue.

    Thursday, April 9, 2009 1:27 AM